Benefits of having a diverse global workforce

This article discusses the advantages of having a diverse workforce in an organization. It highlights how diversity in abilities, race, age, gender, and culture can enhance employee satisfaction and improve customer service. The article also emphasizes the importance of eliminating age barriers and discrimination in the workplace. References to scholarly works are provided.

Running head: BENEFITS OF HAVING A DIVERSE WORKFORCE 1
Benefits of having a diverse global workforce
Name
Institution

BENEFITS OF HAVING A DIVERSE WORKFORCE
2
Benefits of having a diverse global workforce
Abilities Race Age Gender Culture
Customers Diversificatio
n of the
workforce
attracts more
customers
because more
customers get
engrossed to a
company
which always
have new
things.
Customers
like buying
from
companies
which have
people with
different
abilities
because they
provide the
best services.
Goswami and
Goswami
(2018)
suggest that
customers
feel secure
when served
with people
from
different
backgrounds.
Companies
which do not
discriminate
will always
receive more
customers.
Some
countries
such as
Canada even
have rights to
prevent
discriminatio
n of
Scholars
suggest that
customers
will prefer
being
attended to
by people
within
different age
brackets so
that all their
issues can be
solved
effectively.
People from
different age
groups can
even assist
the company
in generating
various
decisions.
Gender
barriers have
reduced I
todays
marketing
environment
due to the
recognition
of different
genders
including gay
couples.
Businesses
can therefore
do their
activities
without
discriminatin
g on any
gender due to
the changes
which have
taken place.
There are so
many cultures
in the world
and some
follow the
western
cultures while
others still
remain
conservative.
Companies
are bringing
people from
different
cultures
together
because they
serve all of
them without
discriminating
.

BENEFITS OF HAVING A DIVERSE WORKFORCE
3
customers.
Employees
Every worker
has a different
ability from
the other,
employing
people with
different skills
can help to
increase job
performance
in a company.
Organization
s should
employ
people from
different
races because
some
customers
feel secure
when they
receive
services from
people who
belong to
their race.
Organization
s should not
have age
barriers so
that workers
can feel safe
in these
changing
times (Barak,
2016). The
aging
customers
should not
feel
discriminated
, they should
be given an
opportunity
to offer
advice to
customers.
People from
different
genders
should not be
discriminated
, and this
enhances the
success of an
organization.
Global
diversity can
be achieved in
an
organization if
a company
employs
people from
different
cultures.
Organizatio
n
The
organization
should use its
abilities well,
and
It is evident
that the
organization
which
employs
An
organization
which has
people from
different age
Employees
and
customers
should not be
discriminated
Every
organization’s
goal is to
bring people
from different

BENEFITS OF HAVING A DIVERSE WORKFORCE
4
employees
will always
work on these
abilities to
help in the
achievement
of
organizational
goals
(Goswami
and Goswami,
2018).
people from
different
races looks
attractive to
both
employees
and
customers.
groups
performs
well because
each group is
represented
in the
company’s
activities.
by
organizations
to enhance
cooperation
and
collaboration
in the
company.
cultures
together.
Bringing
people from
different
cultures can
increase
employee
satisfaction
and this
improves
customer
service.

BENEFITS OF HAVING A DIVERSE WORKFORCE
5
References
Barak, M. E. M. (2016). Managing diversity: Toward a globally inclusive workplace. Sage
Publications.
Goswami, S., & Goswami, B. K. (2018). Exploring the Relationship between Workforce
Diversity, Inclusion and Employee Engagement. Drishtikon: A Management
Journal, 9(1).