Diversity and Inclusion in Australian Hotels - Desklib

Running head: DIVERSITY & INCLUSION IN AUSTRALIAN HOTELS
Diversity and Inclusion in Australian Hotels
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1DIVERSITY & INCLUSION IN AUSTRALIAN HOTELS
Table of Contents
Q1: 6 Prohibited areas of discrimination.........................................................................................3
Q2: 3 Examples of policies..............................................................................................................3
Q3: Staff and diversity policy..........................................................................................................3
Q4: 2 Ways of promoting the diversity policy................................................................................3
Q5: Required action in case of few areas not being addressed by the anti-discrimination
legislation.........................................................................................................................................3
Q6: Impact of the prejudicial behavior of the recruiter causing discrimination during the
employment process........................................................................................................................4
Q7: 2 Benefits of socially diverse workforce..................................................................................4
Q8: 3 Types of training for dealing with cultural differences in team............................................4
Q9: 3 Examples of cultural issues due to cultural differences.........................................................4
Q10: Ways to manage staff tensions...............................................................................................5
Q11: Investigating complaints related to unlawful activities..........................................................5
Q12: Unlawful workplace behavior.................................................................................................5
Q14: How cultural diverse workforce can help to improve products or services...........................5
Q16: 2 Main ways to lodge and handle a complaint.......................................................................5
Q17: 4 Types of complaints needed to be investigated formally....................................................6
Q18: Ways to address a sexual harassment claim...........................................................................6

2DIVERSITY & INCLUSION IN AUSTRALIAN HOTELS
Q19: Importance of diversity in selecting and recruiting staff and how employers can ensure
diversity during recruitment & selection process............................................................................7
Q20: Importance of encouraging collaboration & respect in the workplace and to manage
tensions between staff who struggle to adjust with diverse workforce...........................................7
Supervisor’s role in managing tension between staff in diverse workforce....................................8
Q21: Diversity as strength to a business..........................................................................................8
Q22: A workplace policy supporting the reporting and managing of harassments........................8
References........................................................................................................................................9