Retail and Administrative Support Roles

This document presents several examples of job descriptions for roles involving retail and administrative support. Each example outlines the key responsibilities and tasks associated with specific positions, such as General Manager Assistants, 5-S Coordinators, Market Research Analysts, and Retail Store Managers. These detailed descriptions provide insights into the diverse range of duties performed in these fields.

2017 - present, PolyU
Master of Science in Knowledge Management
2014 - 2017, PolyU, SPEED
Bachelor of Arts in Business
2008 - 2010, HKBU, SCE
Diploma in Purchasing & Supply
2008 - 2008, Informatics Education (HK) Ltd.
Executive Certificate / CRM on China Business Development
2008 - 2008, HKMA & HKFTU Spare Time Study Centre
Distance-Learning Certificate / Programme on Insight into the Key Aspects of Retailing Management
2007 - 2008, HKFTU Spare Time Study Centre
Certificate / Secretarial & Administrative Practices
POSITION
Linkedin.com
+Phone Number
Email
NAME TITLE
Most Recent
Employer
XX
Positio
nXX
ABOUT ME
I provide quality, timely and well-organized administration support and services to
senior professionals / C-Level | I am proactive and solution oriented | I possess
excellent communication, interpersonal skills and attention to details | I am an
analytical thinker and I am able to multi-task | I am self-driven and not afraid of hard
work | I have hands-on experience setting things up from scratch | I am skilled in all
aspects of planning and project management
Education
Gender
XX
Nationality
XX
Expected
Salary
XX

1994 - 1996, City College
Secondary 4 to 5, HKCEE
 MS Word
 MS Excel (vlookup, pivot
table, vba and macros)
 PowerPoint
 Visio
 Outlook
Position :
Company :
Period :
Job Duties
- Providing comprehensive secretarial and administrative support on business and personal matters to American
VP
- Arranging regional meetings arrangement, international and local travel bookings, expenses and other duties
- Preparing meeting agendas, minutes, resolutions, reports, presentations and other meeting materials
- Conducting business research and prepare management reports and presentations for VP
- Assisting VP in execution of business strategy, yearly business and operations plan; coordinating internal
business units for achievement of business KPIs and ensure proper control following internal policies and
procedures
- Screening phone calls and emails
- Cost controlling and overseeing the administration expenses and budget reports
- Organizing internal and external company related events
- Managing a team of executive secretary and administrators to provide office management
Position :
Company :
Period :
Job Duties :
- Assisting the CEO in daily operations of HK & PRC offices
- Arranging regional meetings arrangement, international and local travel bookings, expenses and other duties
- Preparing meeting agendas, minutes, resolutions, reports, presentations and other meeting materials, collecting
and analysing information
- Supervising the administration teams of HK & PRC offices to provide full spectrum of office administrative
responsibilities including insurance, office stationary, equipment, facilities & maintenance, etc.
- Managing the office renovation and working space relocation
- Handling all HR related issues of HK & PRC offices including insurance, training, orientation, evaluation, filling,
etc.
Computer Skills
Work Experience

- To design and support the implementation of recruitment, reward and retention strategies and action plans of
HK & PRC offices
- To Liaison with the external IT consultants of HK & PRC offices
- Overseeing administrative policies within HK & PRC offices; evaluate policies to ensure they are in compliance
with corporate rules and mission
- Cost controlling and overseeing office administration expenses and preparing budget reports of HK & PRC offices
- Acting as communication channel between different internal departments between HK, PRC & French offices to
ensure smooth operation of administrative functions daily
- Organizing internal and external company related events
- Assisting in liaison with the legal consultants in HK and PRC regarding the legislation of the company policies
- Assisting in liaison with the accounting firms in HK and PRC regarding the taxation and audit issues
Position :
Company :
Period :
Job Duties :
- Providing comprehensive secretarial and administrative support on business and personal matters to German
Director
- Arranging regional meetings arrangement, international and local travel bookings, expenses and other duties for
the merchandising team with 40+ colleagues
- Preparing meeting agendas, minutes, resolutions, reports, presentations and other meeting materials
- Conducting business research and preparing management reports and presentations for Director
- Assisting Director in execution of business strategy, yearly business and operations plan; coordinating internal
business units for achievement of business KPIs and ensuring proper control following internal policies and
procedures
- Screening phone calls and emails
- Cost controlling and overseeing the administration expenses and budget reports
- Organizing internal and external company related events
- Cost controlling and overseeing the administration expenses and budget reports
- Being the assistant to Senior Controller
1. Assisting in the formulation of internal controls and policies to comply with legislation and
established best practices
2. Assisting in the preparation of management and financial reporting, to compile KPI measurement
and statistics, including but not limited to merchandising & sales activities, raw material costs,
productivities, operational costs, supply chain activities, etc.
3. Assisting in the preparation of budgets or forecasts
4. Assisting in development of reports for management or regulatory bodies
5. Assisting in the SAP and other new systems implementation
Position :
:
Company :
Period :
Job Duties :
Administrative

- Providing comprehensive secretarial and administrative support on business and personal matters to Italian
General Manager
- Arranging regional meetings arrangement, international and local travel bookings, expenses and other duties
- Preparing meeting agendas, minutes, resolutions, reports, presentations and other meeting materials
- Conducting business research and prepare management reports and presentations for GM
- Assisting GM in monitor all kinds of merchandising issues
- Screening phone calls and emails
- Cost controlling and overseeing the administration expenses and budget reports
- Organizing internal and external company related events
- Providing office management
- Assisting in the office renovation and working space relocation
Data Analysis
- Prepare and analyse reports to summarize and forecast all merchandising & sales activities
Position :
Company :
Period :
Job Duties :
- Providing support in managing 21 outlets in 5-S (五五五)
- Assisting the outlets, office, workshops & warehouse to achieve the standard of 5-S Association
- Maintaining good relationship with 5-S Association and communicate 5-S Association’s needs to appropriate
teammate
- Ensuring an accurate, complete, up-to-date and insightful business profiles to be shared with senior
management
- Conducting quality check on all reports to align with request, accuracy and correctness
- Assisting in ad hoc projects of Retail and Training Department
Position :
Company :
Period :
Job Duties :
- Collecting marketing insight
- Conducting retail audit in various kinds of retail outlets
- Exploring new business opportunities through different channels
- Maintaining an accurate, complete, up-to-date and insightful business profiles to be shared with supervisor and
teammate
- Assisting in Population Census which hold by The Census and Statistics Department, HKSAR
- Assisting in ad hoc projects of Project Teams
Position :
Company :
Period :

Job Duties :
- Maintaining smooth daily store operation
- Motivating sales team to achieve sales volume
- Assisting in the selection process of new talents to join the frontline team
- Handling weekly and monthly KPI reports
- Handling Inventory and stock management
- Training and developing Sales Associates
 Fluent in English, Cantonese & Mandarin
Declaration
I, (NAME AND TITLE), hereby declare that the information contained herein is true and correct to the best of my
knowledge and belief.
____________________________
NAME TITLE PLACE
DATE
Languages