Stakeholder Tiering and Impact Analysis: AMMB Holdings Berhad

This report provides a comprehensive stakeholder analysis of AMMB Holdings Berhad, categorizing stakeholders into three tiers based on their direct and indirect influence on the business. The first tier includes customers, employees, creditors, and suppliers, who directly impact the business through their interactions and transactions. The second tier comprises entities like local communities and representative staff, who indirectly influence the business through environmental considerations and infrastructure. The third tier encompasses key stakeholders such as creditors, employees, the board of directors, customers, and the government, who significantly affect the organization's policies, investments, and overall performance. The analysis highlights the importance of each stakeholder group and their roles in AMMB Holdings Berhad's growth, operational efficiency, and financial stability, emphasizing the impact of their decisions and actions on the company's strategic objectives and success.

STAKEHOLDERS
TIERING

First-tier of stakeholders: In first-tier, in which the group of people which can make
directly impact on the business positively and negatively in both ways. First tier stakeholders are
those who make affect the business by some business activities such as distribution channel of
product and services and also modification in service management in the policy. In the fist tier
stakeholders of AMMB Holdings Berhad organisation, they are customers, employees, creditors
and suppliers of the business product and services effectively. AMMB Holdings Berhad business
owner must understand their each stakeholders efficiently and make decision towards give them
appropriate value from the business because of these are stakeholders are very essential for the
organisation in order to accomplishment of their goals and objectives effectively. They do their
business activities in context of organisational growth increase within the industry sufficiently.
They do their job in their segment in order to provide sufficient values and return towards the
organisation and its sufficient development within the industry as well.
Second-tier stakeholders: Second-tier stakeholders are those persons who make indirect
affection towards the business which can be positive or negative within the organisation. Most of
the second-tier stakeholders are those who live nearby the organisation and get affected from
industrial activities nearby the communities. They are not directly engaged with the organisation.
Some unions and organisational representative staff can be second-tier stakeholders. For AMMB
Holdings Berhad business they have also second-tier stakeholder which make influence on the
business indirectly and make impact on the business. They play very significant role for the
business because of those peoples who live nearby AMMB Holdings Berhad organisation take
care of organisation environment activities and their also take care of infrastructure of the
business. They may have financial interest in the business and they also make effectiveness on
the business in order to making investment in the firm.
Third-tier stakeholders: These are key persons in the organisation who may be
concerned from above first-tier and second-tier of stakeholder and make positive and negative
influence on the organisation. Those persons who make directly and indirectly effect the business
activities of the firm those could be key stakeholders. These can be creditors, employees, board
of directors, customers and government of the country. AMMB Holdings Berhad's stakeholders
could be affected by the changes in the policies and practices of the organisation and they major
decision of the business leader as well. Stakeholders are very importance of each business and in
terms of AMMB Holdings Berhad organisation's their third-tier stakeholders are those who can

make investment in the organisation and buy organisational share effectively. Moreover, there
are majorly two kinds of shares preference shares and equity shares. Key investor of AMMB
Holdings Berhad business invest in both classes of shares and get effective dividend from the
given time period in the organisation. Employees make effort to completion of daily activities of
the business effectively and also contribute in business growth and business performance
efficiently. All three tier of stakeholders are very essential for the business in order to achieve
appropriate growth of AMMB Holdings Berhad organisation.