Issues in Domino's : Case Study

DOMINO'S CASE
STUDY

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
1. Identification of major issues and its causes...........................................................................1
2. Identification of minor issues in company and its causes.......................................................2
3. Issues with the reference from course notes and scholarly articles.........................................2
4. Solution to the present issues in company..............................................................................3
5. Identification of best solution to the above mentioned major issues of Domino's..................3
CONCLUSION................................................................................................................................4
REFERENCES ...............................................................................................................................5

INTRODUCTION
“Management case study” refers to the idea where a description of all real-life
management issues can be seen. It is also related with providing the best solution to present
issues. This report is based upon one such issue of Domino's (Burke, 2011). It is essential for the
company to find appropriate solutions to their prevailing issues in order to successfully run their
business in the market. Domino's is one of the largest pizza chain companies in all over the
world. They are having maximum number of franchises and approximately 600 retail outlets in
the nation. It was first established in Australia and listed in Australian stock exchange. This
report will be helpful in understanding the issues related with Domino's and thus, the
productivity of company can be improved.
1. Identification of major issues and its causes
Mentioned report is based upon the idea where concept of management case study can be
seen in context of Domino’s. There are some basic problems that can be found in the present
company. It is important to discuss and find solutions to those issues which are hampering the
productivity of company. Thus, in order to maintain the efficiency of all operations being
performed in firm, it is necessary to deal with all the issues that are arising in company. Given
below are the major issues that are being discussed in the given case study of Domino's:
Workers are not happy
In an overall view, Domino's seems to be one of the most popular companies in all over
the world in context of delivering fast food like pizza and soft drinks. They are making people
happy by proving variety of pizza. But the reality is far away from this. There are many
managerial issues in the company due to which the productivity of the company is also get
affected. (Drucker, 2010). One of the major issues in context of given case study is the problem
of worker's unhappiness. As it is a well-known fact that workers are the key to success of any
company, they are liable for performing the task and thus, for meeting the targets. But in this
report, it has been evaluated that workers are not happy because of underpayment of wages.
Employers were exploiting their workers.. All the workers were spending more time in the
outlets without getting paid for the same.. They are even not getting right salary for the number
of hours they are working. They do not get break and thus, they get exhausted while working
without any break.. Thus, it is hampering the productivity of Domino's.
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