Impact of Technology, Culture, and Organizational Structure on Dominos: An International HRM Perspective

Running Head: International HRM
International HRM

International HRM
Answer 1
The question is related to how technology can help the structure of Dominos. The biggest
pizza company is domino which conducts the activities on a global basis. It is analyzed that the
structure of the company can help to achieve overall profits and give a positive impact on the
overall operations of the company. If the emphasis is given on the structure of dominos, then it is
seen that product delivery time and interaction with the customers plays a great role. Technology
helps in giving proper assistance to the customers so that they can avail the services by sitting at
home. They can order food by sitting anywhere and can solve the queries by interacting with the
employees with the help of chat service or through mobiles (Molinillo and Japutra, 2017).
Technology can assist the structure of the organization by giving effective services to the
consumers through strategies like 30 minutes delivery. It is evaluated that the organization
considers the technology in every activity conducted in the company. The latest technology is
used to make bill payments and also helps in taking orders from the customers (Dornberger et al.,
2018). If a company focuses on latest technology then it can be easy to achieve success in the
market. For instance: Dominos give a 30-minute challenge to deliver the product, so the process
is completed effectively just because of latest technologies.
Answer 2
The company is situated in many parts and there are various languages which are used by
different people. The cultural difference that impacts the overall performance of the employee is
a change in the language. It is seen that it is not possible for the employees to learn each and
every language so it is difficult to perform the activity in such situation (Ang and Van Dyne,
2015). For instance: If an employee understands English but the customer speaks French then it
can create difficult situation for the employee and activities cannot be conducted in an effective
manner. This situation can also take place between the employees of the company. It can create
conflict between the employees and hinder the activities of the company conducted on a regular
basis. Change in the language of the employees can affect the performance and also reduce the
overall sales of the company (Hopkins, 2016).
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International HRM
Therefore it can be analyzed that change in the language can affect the performance of
the employees and can also reduce the overall activities of the company.
Answer 3
It is seen that in the company corporate culture have given emphasis to the employees
who treat the employees with good communication skill and enhance their satisfaction level.
They solve the queries of the customers in a proper way. The employees of the organization try
to speak the language which can be understood by the customers and they consider the method of
greeting in which the outlet is located. It is also seen that company focuses on maintaining
corporate culture by considering the rules and regulations of the country (Malyuga and Tomalin,
2017). It is seen that also according to festive seasons they offer and create environment
accordingly so that customers can be attracted and can also be happy with the services offered to
them.
For example: it is seen that in many countries people are greeted with flowers at the time
of entering. It makes people happy and creates a feeling of respect within them. So, it can be
evaluated that company focuses on considering national and culture blend together.
Answer 4
It can be analyzed that global networks of the company are management by the top
management. All the directions and messages are conveyed from headquarter of US. All the
decisions are first approved in headquarter and then conveyed to all the employees of the
organization. All the activities and changes are made with the help of direction given by the top
management. Without proper decisions given by the management, it cannot be possible for the
subordinates to manage the activities. It also assists in making coordination between the
activities of the company (Barakat et al., 2015).
For instance: the message is conveyed from the top management to bring change in the
packaging then the change will be considered by every outlet. Global networks are controlled
and managed with the assistance from top management. So, it can be analyzed that it is important
that company consider rules and regulations imposed by the top management so that success can
be achieved in the market.
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