Impact of Technology, Culture, and Workforce Planning on Domino's Performance

Running Head: International HRM
International HRM

International HRM
Answer 1
In this part of the question, the discussion will be made that how technology can assist
the structure of Dominos. The company is one of the largest pizza companies in the field of the
food sector. It is seen that structure plays a great role to conduct the activities of the company.
Structure of the company takes into consideration the communication process and customer
service process. It is seen that with the help of technology like online services it can be easy for
the customers to interact with the executives of Domino's. Technology can also support the
structure of the company by enhancing the overall satisfaction of the customers by taking into
consideration drone services to deliver the product (Ryynänen et al., 2017).
It is seen that the company uses technology in each and every sector of the company.
Like in producing the products the company can consider the latest technology so that activities
can be conducted smoothly (Molinillo and Japutra, 2017). So, with the use of latest technology
the company can also compete with the competitors prevailing in the market. Like for example:
The Company supplies the product to the customers with the help of drone technology in New
Zealand.
Answer 2
Domino's is situated in many locations and the cultural difference is a language barrier. It
is seen that in different places the people have different language and they communicate with
each other in that way only. But the employee's performance can be affected if they do not know
every language (Ahammad et al., 2016). If a person understands Urdu and the employee is
speaking English then the negative impact can be seen in the overall activities of the company.
Customer will not be able to understand the language and face difficulty. Also, it is seen that if
employees of the same department are from different background and do not understand the
language then it can create a communication gap between them (Moran, Abramson and Moran,
2014).
For example: If one person knows Urdu and other person do not understand it then it can
be difficult for both the employees to conduct the activities of the company. It also gives
negative impact on the performance of both the employees by having communication gap
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International HRM
(Selmer and Lauring, 2015). So, it is seen that one of the major cultural difference is a language
barrier.
Answer 3
In domino's corporate culture have been given a high preference where it is seen that the
employees use of highly decent communication mechanism. They greet their customers in a well
professional manner. Here they use the culture of the nation like they talk in various languages
that include the language of the native state. They greet their consumers in the way it is done in
that country (Shiraev and Levy, 2016).
For example, in the Asian countries, they do Namaste to welcome. It makes people happy
and enhances the satisfaction level of the customers. Apart from this, they take care of the main
thing in corporate culture i.e. the cleanliness and safety of the workplace. They do it as per the
decided norms within the company. Along with this they also serve their clients as per their
demands. On festive days they create the environment according to the local culture if that
country or state. Like in domino's the outlet are same everywhere, so by this, they maintain their
corporate culture but if any festival is there like Christmas they decorate the outlet by
considering the environment of the organization. So, it is seen that domino's blend national and
corporate culture in an effective manner. It also helps the company to maintain a good image in
the market.
Answer 4
Global networks are managed through the headquarter of US. The decisions are taken and
the decisions are taken by the top management. It is seen that from headquarter the information
is given which is given and implemented in each and every outlet. The activities are conducted
with the help of the directions that are given by top management. It helps to manage the activities
of the organization (Woolley,2017). For example, Top management has given to reduce the
price of chicken burger then it will be considered by each and every outlet. With the help of the
top management, the global networks are managed in an effective manner. So, it is seen that each
and every outlet of the company follow the rules given by the top management so that profits and
growth can be achieved.
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