This is a draft report of Megan Mechanical Ltd that provides an overview of the company's operations and performance.

Draft Report of Megan Mechanical Ltd

Analysis of Data : Assignment

Please add more graphical representations, labels and legends and There is plenty of data to be analysed, Kindly submit the Ms Word and Ms Excel files. Thanks

Hartpury University and Hartpury College

Research and Analysis Report

Applied Data Analysis

This assignment focuses on using data analytics methods and excel to analyze customer complaints and review customer service skills. The objective is to analyze a 52-week period of customer complaints and determine the key points in the business process. The assignment includes methodology, data findings and analysis, ANOVA test, findings from data analysis, applied data analysis methods, graphical representation of weekly complaints, monitoring strategy of customer satisfaction, storage of analysis information, security of data, required policies and procedures, and recommendations and conclusions.

Mapúa University

Data Science and Big Data

Business Research Methodology

This paper presents an analysis of customer complaints data and provides recommendations for improving customer satisfaction. The analysis reveals issues with key staff, product quality, and external service providers. The paper suggests training for key staff, resolving issues with external service providers, and improving product quality to optimize customer satisfaction.

Customer Satisfaction: Data Analysis and Recommendations

RESEARCH AND ANALYSIS   REPORT

This research analyzes the customer complaints of Spicy Hotpot Pty Limited and suggests policies and procedures to improve customer satisfaction and protect intellectual property. The data findings show that the main source of complaints about Spicy Hotpot Pty Limited emanated from its staff followed by its product and lastly but not least the company’s external service provider. The company should update its policies and procedures to improve customer satisfaction and protect its intellectual property.

Draft Report of Megan Mechanical Ltd