Understanding & Leading Change: Impact of Strategy & Operations

This report provides an in-depth analysis of understanding and leading change within organizations, focusing on the impact of strategic and operational changes, using TESCO Plc as a case study. It evaluates both internal and external drivers of change and their effects on leadership, team dynamics, and individual behaviors, including an analysis of strengths, weaknesses, opportunities, and threats (SWOT) and political, economic, social, and technological factors (PEST). The report further examines measures for minimizing the negative impacts of change on organizational behavior, referencing Lewin's change model, and identifies various barriers to change that influence leadership in decision-making. It concludes by discussing different leadership approaches to effectively manage change within an organization. This student-contributed document is available on Desklib, a platform offering a wide array of study tools and resources for students.

UNDERSTANDING
&
LEADING CHANGE

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY ..................................................................................................................................3
P1 Changes In Strategy And Operations Which Will Impact Organization With Example.......3
P2 Evaluate Internal And External Drivers of Changes which Affect Leadership, Team and
Individual Behaviours.................................................................................................................4
P3 Evaluate Measures For Minimising Negative Impacts Of Change On Organizational
Behaviour....................................................................................................................................6
P4 Different Barriers For Which Change And Influence Leadership in Decision-making........7
P5 Different Leadership Approaches To Deal With Change In Organization:..........................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
In organization changes is very important for achievements of goals and become successful. If
we understand and lead in organization in brief manner, Then organization must try to major
changes according to change in internal and external factors which will affect organizational
goals, So it important for management to make and adopt this changes in organization. The
factors which affects organization change are technological change, change in infrastructure,
human resource and many others factors which will affect organizational goals (Ahmad, Mohd
Nafi and Marchalina, 2018). This report is based on TESCO Plc change in impact of strategy
and operations, evaluate that changes of drivers which will impact organization behaviour. This
report also include barriers of change in leadership and decision-making and it also discuss
leadership approaches that apply to change in organization.
MAIN BODY
P1 Changes In Strategy And Operations Which Will Impact Organization With Example
Any Management of an organization will do changes when market requirement changes and
change in customer taste and preference then it become important for organization to make that
possible changes so that it will not affect organization goals. TESCO Plc management have also
make changes in drivers which help TESCO company to achieve their objectives. There are
various types of drivers of changes in organization which are discussed below
Consumer Demand And Behaviours: It is most important and common factor for which a
change will occur in organization. In organization customer is first priority because of customer
management of organization will achieve their objectives, so if any change in customer taste and
style then organization will also make change in management according (Bohman, 2019)
(Boyatzis and Cavanagh, 2018). TESCO is giving the first priority in market so if any
change in taste and preference or new demand by customers in market then TESCO fulfil that
demand and that's why they capture a huge customer support in UK.
New Technologies: If any change in technology in market which will help your organization to
produce more effective and it will increase revenue and this will indirectly impact organization's
objectives to achieve effectively and efficiently. The management have to adopt that technology
changes because if you use outdated technology in organization then it will not possible to
compete in market with competitors. TESCO is adopting new technology very fast in

organization because this will help TESCO to lead market with competitors and in order to
generate more revenue in market. TESCO will easily achieve objectives in market due to
advancement of technology which they are using in organization for manufacturing products.
Economic Climate: In organization change will occur when there is any change is done in
economic condition which will affect organization structure then management have to do
necessary changes in organization which will fulfill new change of economy condition
(Clearfield, 2022). TESCO have to make changes in infrastructure because of change in
economic condition and it become necessary for TESCO to adopt this new economic condition
so that they don't have to face any problem in future.
Government Policy: When there is new rules and policies is prepared and passed by
government for organization in market then management have to implement new policies of
government in organization and prepare new policies of company according to new law and
policies of government so that no obligation have to face by management. In TESCO,
management is easily adopt new policies of government and implement new policy in
organization. This become necessary for organization to adopt for it better smooth of running
business in market areas. If they don't adopt new policies of government then organization will
not survive long term in market and they can't achieve their objectives of organization.
Competitive Market Place: If any new organization is come up with new ideas and techniques
and new technology so that they easily compete market competitors for that purpose organization
also have to adopt new technology, ideas and techniques which they easily gain competitive
advantages in market (Drago-Severson and Blum-DeStefano, 2018). TESCO is doing
proper analysis of upcoming new organization in market which can give competition in market
and prepare new strategy for those upcoming organization and TESCO easily compete that new
organization in market. Then TESCO will easily capture huge customer in UK market and
achieve their objectives very effectively and efficiently way and they easily generate more
profits in organization from market.
P2 Evaluate Internal And External Drivers of Changes which Affect Leadership, Team and
Individual Behaviours
Internal Drivers Changes Which Affect Leadership, Team And Individual Behaviours: In
this drivers changes occur due to different events, new situation which arise suddenly and etc.
within organization only which affects leadership, Team and Individual behaviour and this all

factor management of leaders have to control in organization only. This Internal Drives have
both negative and positive effect in organization of leader, team and individual behaviour. The
management have to analyse all positive drivers which will grow and develop organization and
minimise negative impact which will affect organization growth. TESCO management have to
examine carefully all drivers which have negative or positive impact on leaders, team and
individual behaviours and take action accordingly in organization. This will help TESO
management to minimise internal risk and maximise profits of an organization. TESCO have to
do SWOT analysis in organization to check which drivers change is positive and negative impact
in organization.
STRENGTH: In this TESCO management have to analyse all strength while doing change in
drivers in organization which give positive impact on Leaders, team and Individual behaviours
like if any situations is arise n organization and management have to take decision to solve the
situation which arise for that management have have good skills ability in decision-making.
WEAKNESS: TESCO companies have to face issue in organization related to skills and
knowledge of co-workers because management have lack of skills and knowledge to maintain all
financial activities of business and this will create problem in organization to make any decision
regarding any financial activity.
Opportunity: TESCO company get new opportunities in market due to up gradation of new
technology which help to company to increase their production level and it also increase revenue
in organization. This is important aspect for TESCO leaders, team and individual behaviour to
grab all opportunities so that they easily generate more revenue in market and TESCO can
expand their business.
Threats: The threats which will arise in TESCO organization is that if any political factors has
changed then they must have to change in organization and for this some problems will raise in
organization which will hamper organization to run smoothly in market.
External Drivers Changes Which Affect Leadership, Team And Individual Behaviours:
The management have to change drivers due to external factors which affect Leadership, Team
and Individual behaviour in organization (Fagerström 2021). TESCO have to apply PEST
analysis in organization to find out all external drivers which arise in future and affect
organization.

Political Factors: The TESCO company have to take proper consideration of all political factors
which need to follow in organization to run business smoothly in UK. If any change is done in
political factors by government for organization in UK then Tesco leaders have to apply and
adopt this new policies which help organization for betterment smooth running business in
market.
Economical Factors: If any change in political factors in UK then TESCO Leaders have to also
change their policies of a company according to change in policies so that it full fill economic
condition of UK.
Social Factors: If product is not according to customer culture of UK, then they need to change
the products for growth and development of organization in market. It is very important for
Tesco Leaders to analyse the social factor carefully and product will not affect their culture.
Technology Factors: If any change in technology in market then TESCO leaders have to change
and adopt new technology in organization so that they compete their competitor in market easily
and it help to generate more revenue in organization.
P3 Evaluate Measures For Minimising Negative Impacts Of Change On Organizational
Behaviour
There are positive and negative impacts of change on organisational behaviour. Negative impacts
harm the operations and working of a business entity. There is always an urgent need from the
business's side to minimise these negative impacts, or else these impacts can lead to decrease in
sales directly leading to less profits and many more negative impacts for an entity. These impacts
can be minimised by following these:
Developing communication strategy: A business entity needs to have a complete and proper
communication authority, involving who has to report whom and what timelines and guidelines
one has to follow.
Providing effective training: Existing and new employees should be provided with great and
proper training for some particular tasks and for all new changes that are formulated within an
organisation. This will lead to reduction in wastage of resources, directly minimising the
negative impacts.
Choosing right technology: Technology plays an important part in building goodwill and brand
value for every entity. With the adoption of changes and new policies and practices within,

business also needs to upgrade with all its technologies. Advancement of technologies will
minimise negative impacts thus leading greater profits.
Focus on HRM: Employees are the main resource for every company. All the operations and
working of an organisation are carried out by them. It is the duty and responsibility of every
leader and head to maintain great healthy relations and help the employees whenever they need
in any situation. This is also a major issue if the employees are not addressed properly.
The Models which apply by Tesco to minimise the negative impact of change in
organization.
Lewin's change model is most suitable for addressing and solving all these negative impacts of
change on organisational behaviour. Lewin's model consists of three major steps that are freeze,
change and refreeze. This model was formulated by Kurt Lewin's in 1940. Freezing simply
means when an organisation is simply stuck on particular policies, so basically this step involves
with the acceptance that changes are necessary for growth and development (Head, et. al. 2018).
Tesco simply knows the world is growing super fast with all technological advancement, so
Tesco never misses any chance to change its policies or practices or rules and regulations to
grow. The next step is about change, this step involves transition process within it. All the plans
and policies thought about in the freezing step are formulated here in this step. Tesco when grabs
any opportunity to formulate or adopt any of new changes, completely follows and makes sure
that all its employees are ready to adopt them and no one is resisting them. If the employees are
doing so they makes sure to solve those problems and grievances, resulting in great working and
operating of its new changes. The final step is about refreezing, that involves the adoption of
those new changes and use of all those changes on a regular basis involving the complete
participation of the existing employees and staff with the aim of more support from the new
leaders and staff within the business entity.
P4 Different Barriers For Which Change And Influence Leadership in Decision-making
There are different types of Barriers which organization have to face due to lack of internal
factors in organization and some external factors of organization which affect leadership in
decision-making process in any situation of organization (Workman-Stark, 2020). TESCO
have to face various barriers in organization due to some internal and external factors of
organization which will create problem for leadership in decision-making. Let's discuss in brief
about different various in below.

Ineffective communication: In organization if there is lack of communication is there then it
create a huge problem in organization because if the employees is not comfortable to interact
with other employees in organization then they don't make good decision in relate to
organization growth (Kinchington, 2019). Tesco have to create good communication skills
between co-workers in organization. If communication skills is good in organization then it
effect organization to make good decision-making. If co-workers interact with each other in
organization then it help management to achieve organization goals with more effectively. It also
help organization to perform any task with more efficient and effectively in organization. If good
communication is there in organization then it becomes easy for new employers to communicate
with each other with more effective and they can discuss anything with more comfortable with
other employees and take suggestion with seniors to complete their task with more effective way.
Ineffective Leadership: If leadership is not performing their duties which they assign with
responsibility then it create a problem in organization. The management don't make good
decision making in organization. It also impact the organization objectives due to lack of
leadership in organization. This will directly impact organization growth and development in
market. It is very important in organization that each leadership perform their task with more
more responsibility and more effectively in organization (Matope, 2019). It will help
organization to make decision making related to anything in organization and it also help to
achieve their objectives with given time frame. Tesco management have to maintain their
leadership in organization to run smoothly all operation activity of organization. It will help
TESCO to achieve their objectives and management can take good decision in organization
related to growth and development of an organization. If leadership not performing their
responsibility in TESCO organization then it will directly impact his growth and development of
their organization and they are unable to achieve their objectives with in a given time frame.
Lack Of Clear Definition: This barrier is most common barrier in organization which occur due
to change in drive because employees is not able to see their future of organization after
changing in infrastructure it create a problem in which they don't judge their objectives clearly in
organization and in organization co-workers creates implication to achieve that objectives
because they don't have clarity to what to achieve in organization and they also don't know that
what they performing for in organization. The management should clear each and everything
with co-workers then only it is possible for co-workers that they perform their task with more

effectively in organization and in order to achieve objectives of organization and generate profits
in organization (Nelson and Luetz, 2019). TESCO should clear their objectives with each and
everyone in organization then only it is possible for Tesco to achieve their objectives in given
time and they able to generates profits and also employees are motivated for performing their
task with more effectively. If Tesco will not clear their objectives with their all employees after
change in drivers in organization then it create problem because employee vision and mission is
not clear for which they are performing their task and employees in not motivated for their duties
and it will not possible to achieve their objectives in market.
P5 Different Leadership Approaches To Deal With Change In Organization:
In organization leadership have different role to play which develop and grow organization and
able to compete their competition in market and survive long-term in market so that management
can expand their business. The leadership is very important factor for organization it lead a team
and motivate them to perform their task in best way. The leader is help the employees to make
vision clear after change in drivers of organization (Vieira, et. al. 2018). Tesco's leaders have to
perform various role in organization when ever drivers change in organization then leaders have
responsibility to tell objectives again to all the employees so that they have clear objectives
which help organization to earn profits and develop and grow their business, so that they increase
their revenue. The different leadership which apply in organization are:
Democratic Approach: In this approach leadership is play very vital role in organization
because it help employees to become good decision making process which help to grow their
business and developed in market (Škerlavaj, 2022). In Tesco democratic approach is very
essential for them because it help Tesco to make good decision-making which is very important
for organization for their development and earn profits in organization.
Situational Approach: In this organization have to adopt leadership style according to situation
arise so that they perform their task with more responsibility which help to solve their situation
with best possible way and this leadership style is chosen by all other employees in organization
which they think that on their behalf their representatives can covey their message to high
authorities and fight for them for their rights (Wolberger and Goldman Schuyler, 2018) . In
Tesco organization employees can create their representatives for which they take their rights foe
which employees facing problems and representative have to represent their problem in such a
way that top authorities will accept their proposal and solve the problems.

Behavioural Approach: This behavioural approach is very important for organization because it
help to create a management flow because in organization the employees are coming from
different culture and regions so for good flow of organization (Wong, et. al. 2019). It is
important that management should interact with each employee so that they feel comfortable and
management also know their culture of each employee so that it create good communication
skills in organization. Tesco management should interact with each employee in organization so
that it help employees and management to know each other culture and regions and this will
make employees more comfortable to work and employees is motivated for their task which they
need to perform.

CONCLUSION
This report is based on Tesco Plc changes drivers in organization and how it will impact their
strategies and operations in organization of Tesco. This files also includes how internal and
external drivers changes will affect leadership, team and individual behaviours within
organization of Tesco. This report also includes that how organization of Tesco measure and
minimise negative impacts of change in organizational behaviour and in this we apply drive
change management model and it also includes different barriers to change and how they
influence their leadership decision-making of Tesco it is very important for Tesco that they must
know their barriers which will arise in future in reference to organization which will impact their
growth and development. This report also includes that apply different leadership approaches in
reference to change in drive of organizational contexts.

REFERENCES
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