Analysis of Knowledge Loss in Projects: Causes and Solutions

This assignment delves into the critical issue of knowledge loss within projects, examining the multifaceted factors that contribute to this problem. It identifies three primary categories of failure: individual, organizational, and technological. At the individual level, the assignment highlights issues such as a lack of time for knowledge sharing, fear of job security, and a focus on explicit over tacit knowledge. Organizational failures include insufficient monitoring, lack of leadership, and inadequate reward systems. Technological challenges involve reluctance to use IT systems and insufficient training. The assignment draws upon various resources, including articles and videos, to provide a comprehensive understanding of the topic, offering valuable insights into how to mitigate these challenges and improve project outcomes. The assignment also provides information about the different types of knowledge sharing failures and their impact on project success.

E-Activity 4 - Knowledge loss between projects
Question:
Answer:
I learned that KM Program/Project fail happens in three categories,
- Individual level
- Organisational level
- Technological level
Below list gives some indication of the KM fails.
Individual knowledge sharing fails:
 General lack of time to share knowledge, and time to identify colleagues in need of specific
knowledge.
 Apprehension of fear that sharing may reduce or jeopardise people’s job security.
 Dominance in sharing explicit over tacit knowledge such as know-how and experience that
requires hands-on learning, observation, dialogue and interactive problem solving.
 Poor verbal/written communication and interpersonal skills.
 Lack of social network.
Organisational knowledge sharing fails:
 Lack of monitoring and controls in place to ensure the knowledge is relevant and is current
and accurate.
 Lack of leadership and managerial direction in terms of clearly communicating the benefits
and values of knowledge sharing practices.
 Lack of transparent rewards and recognition systems that would motivate people to share
more of their knowledge.
Technological knowledge sharing fails:
 Reluctance to use IT systems due to lack of familiarity and experience with them.
 Lack of training regarding employee familiarisation of new IT systems and processes.
Ref:
http://www.stephendale.com/2011/10/26/36-knowledge-sharing-barriers/

https://www.youtube.com/watch?v=eCkfADEvT4A.
http://www.kminstitute.org/blog/why-do-knowledge-management-km-programs-and-projects-fail
https://www.google.com/url?
sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwiXzOXvpdzQAhXIHJQKH
UohBYQQFggpMAI&url=http%3A%2F%2Fwww.ejkm.com%2Fissue%2Fdownload.html%3FidArticle
%3D117&usg=AFQjCNHjYPRYinXbZyLTfhEejNGmjlRJHA&sig2=6zbWTOWTRm5XQpd-78wyiQ