E-Activity 4 - Knowledge loss between projectsQuestion:Answer:I learned that KM Program/Project fail happens in three categories,-Individual level-Organisational level-Technological levelBelow list gives some indication of the KM fails.Individual knowledge sharing fails:General lack of time to share knowledge, and time to identify colleagues in need of specific knowledge.Apprehension of fear that sharing may reduce or jeopardise people’s job security.Dominance in sharing explicit over tacit knowledge such as know-how and experience that requires hands-on learning, observation, dialogue and interactive problem solving.Poor verbal/written communication and interpersonal skills.Lack of social network.Organisational knowledge sharing fails:Lack of monitoring and controls in place to ensure the knowledge is relevant and is current and accurate.Lack of leadership and managerial direction in terms of clearly communicating the benefits and values of knowledge sharing practices.Lack of transparent rewards and recognition systems that would motivate people to share more of their knowledge.Technological knowledge sharing fails:Reluctance to use IT systems due to lack of familiarity and experience with them.Lack of training regarding employee familiarisation of new IT systems and processes.Ref:http://www.stephendale.com/2011/10/26/36-knowledge-sharing-barriers/
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