1 E-COMMERCE MOBILE APPLICATION Table of Contents Introduction....................................................................................................................2 Discussion......................................................................................................................3 High-level design.......................................................................................................3 Marketing strategy proposal.......................................................................................7 Analysis of Porter’s Five Forces............................................................................7 Marketing strategy.................................................................................................9 Analysis of Porter’s 4P’s........................................................................................9 Target audience....................................................................................................10 Marketing communication channels and tools.....................................................11 Storyboard for your online advertisement................................................................13 Conclusion....................................................................................................................14 References....................................................................................................................15
2 E-COMMERCE MOBILE APPLICATION Introduction The introduction mobile technology and various innovative business methods has led to the improvement in the methods by which the businesses are executing their business. The present mobile technology is constantly evolving and the companies needs to leverage this technology for improving their businesses processes and provide the best quality services and products to the various customers. This report intends to develop the design for the EasyRetail shop who provides various products to the customers on the online platform. The marketing strategy for the application has been developed in this report and the storyboard for the online advertisement has been developed in this report.
3 E-COMMERCE MOBILE APPLICATION Discussion High-level design
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7 E-COMMERCE MOBILE APPLICATION Marketing strategy proposal Analysis of Porter’s Five Forces Threat from the competitors: This aspect has been considered to be among the crucial factors that would finally be deciding the main attractiveness of the retail industry. The new entrants would be required to properly study from various errors of surviving players as well
8 E-COMMERCE MOBILE APPLICATION as might join this industry possessing the upgraded strategies or the counteractive measures. Any of new entrants might provide the lower cost aids with the improved characteristics for the further luring in the customers. It could be analysed that retail industry is facing the significant threat from various competitors. Threat from various substitutes:The main existence of the substitutes would finally significantly distress the main appeal of this retail industry and then lead to the lowering of the profitability. This occurs due to the fact that substitutes could directly affect the overall prices of various products as well as demand for these products from the customers along with this. In retail industry, it could be observed that threat of the substitute is significantly high. With availability of the increased number of substitute products, buyers could easily get various options for choosing from the accessing alternatives for extensive satisfaction of the requirements. Bargaining power of the buyers: Analysing the situation of the retail industry, it could be considered that the bargaining power of major buyers is significantly high as there is significantly easy obtainability of huge number of various substitutes with the improved price assistances, the volumes that are purchased by buyers, the sensitivity towards the pricing as well as the cost associated factors as well as the deprived loyalty towards any particular brand. Bargaining power of suppliers: The suppliers in this industry provides the needed rare materials or even the major inputs the are required by the players of this industry. These particular inputs could be in usage of the materials, finance, the technology as well as workforce.Thebargainingcapabilityofthesuppliersintheretailindustrycouldbe significantly high if value of raw materials or inputs have been considered to be distinct.
9 E-COMMERCE MOBILE APPLICATION Threat of rivalry in industry: It has been commonly determined that the greater the intensity of the competitive rivalry in industry, the lesser would be profitability of major firms. Within the retail industry, major force of the competitive rivalry has been mainly affected by the factors like the strengthening of the competition with the new competitive companies that are joining this industry, the extensive gain of competitive advantage over various counterparts by the achieving of economic of significant scale in the product and the rigid competitive rivalry among the established retail companies or the popular companies in this industry. Marketing strategy Analysis of Porter’s 4P’s Product: The product mainly denotes to the services or products that is provided by the companies. Ideally, the product is required to fulfil the specific needs of any customer or be increasingly that is believed by the consumers that is required by the customers. The app that is being developed in this project would help the customers of various retail shops to buy products from the application (Chaffey and Ellis-Chadwick 2019). For being significantly successful, the marketers need to understand lifecycle of the product and then appropriate plan has to be devised by the business executives for properly dealing with the products at each of the stages of the lifecycles. Price: The price could be considered as the cost that is paid by the consumers for the product that they are buying. The marketers are required to properly link the appropriate price to the real as well as the perceived value of the product along with the consideration seasonal discounts, the supply costs as well as the prices of the competitors (Kingsnorth 2019). The price of the app that is being developed in this project is free and it available for all the customers who have any smart phones. The application could be easily downloaded from the
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10 E-COMMERCE MOBILE APPLICATION app store in their smartphone and then registered in the system for making the purchases of various products. Place: The decisions of the place mainly outline where the company is intending to sell the product and the methods by which the product would be delivered to the respective markets. The main goal of the business executives is gaining the product in the front of various consumers that are expected to buy the products (Olson et al. 2018). The product that is being developed for the retail shop would be provided on the digital platform for the consumers to download it and use it for buying various products that are available through the application. The application would be available to any consumer who have the facility of internet and has the smartphone for using the application. Promotion: The promotion mainly includes the advertising, the promotional strategy as well as the public relations. It mainly connects into other three crucial aspects of the marketing strategy as the promotion of the product mainly displays how the customers are needing this application and the price that is required to be paid for gaining this application (Morgan et al. 2019). The promotion of the application would be done on the online platform using the social media platforms that would allow the company to reach significantly huge amount of customers who would be willing to buy the various products from the application. Target audience The intended target audience for the application of the retail shop in this particular marketing communications plan is the 15 to 60 years of the old females and the males who are significantly interested in discovering the products that are available within their vicinity in their home. The application would provide the users to have their product delivered in their home in the address that have been provided by them. The product would also allow the teenagers to create their account in the system by properly providing the details of themselves
11 E-COMMERCE MOBILE APPLICATION along with the details of their respective parents. When the system views any user below the age of 10, then the system would provide an easy guide that would allow the users to browse through the application easily and swiftly (Zhang and Wang 2019). The users of the age group 18-30 would be allowed to maintain their payment details in the application. When any payment has been done for the product that has been bought by them, the system would provide the option to the customer to save their payment details for any kind of future use. If the customer selects the option of the saving the details of payment, then the database would store these details (Key and Czaplewski 2017). The users would be provided with the functionality of adding several delivery address of the products that they have selected. The products would be provided to the customers in the accurate delivery addresses. Marketing communication channels and tools The product would be primarily provided in the online platform for the users to download it and then make the purchase of various products that are available. There are presently several social media sites that are available and it provides the various kinds of services as well as the functionalities to the users. Keeping the various social media accounts, the active users lot of resources, and the quality of posts might suffer (Hult and Ketchen 2017). The marketing communication channels and the tools that would be used for the marketing of the EasyRetail app are: Facebook: The Facebook social media platform is gaining significant popularity in the present times and it provides the businesses with the perfect opportunity of establishing their business easily on this platform. The communication among the customers and the business is being made easy with the various new messaging tools that could be used for marketing of the products. The Facebook platform provides the significantly easy method of
12 E-COMMERCE MOBILE APPLICATION offering the information regarding the company as well as the products (Patrutiu-Baltes 2016). The business could set up their page on this platform for the promotion of their product and reach the target users. Twitter: Twitter could be described as the social media platform with more than 400 million users where the users could easily tweet on the various pages. Any particular tweet could be of maximum 140 characters that would include the picture, the links or various kinds of videos. In the tweets, the tagging as well as the hashtag could be used by the company for interacting with the various users of this platform. Any particular tweet could be easily retweeted that denotes that they would share the similar tweet on their respective account. LinkedIn: The LinkedIn platform has been launched for the business professions, but in the present times, this platform provides the various functionalities for the job seekers as well as the businesses. The business of the retail company could easily create the pages, where the business could have huge number of followers as well as the post various updates along with the content. The content could include the links to the new articles that are associated with that particular industry or even introduce the new products or the services. The company could use this particular platform for the promotion of their product and provide the users with the appropriate information so that they would feel while downloading this application (Armstrong et al. 2018). The promotion of the product could be done by the company by properly publishing the videos of the demos of the product or even provide the brief introduction of the methods of using the application. Google+: The Google+ platform could be described as the channel of social media that had been launched for allowing the businesses as well as the customers to interact among one another and then execute the business. It mainly possesses the similar intention than that
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13 E-COMMERCE MOBILE APPLICATION of Facebook, for creating any profile of the users as well as sharing the content. The main advantage that would be gained by the company with using the Google+ platform is that the business would be interconnected with the Google Search. If business page has been made active, it could be probably considered that the top results depending on the search items. In the Google+ platform, the business could easily create the various circles and then add the respective amount of people who posseses the similar business. Snapchat: The snapchat platform could be considered as the image and the video messaging application of the mobile platform. The snaps, the images, or various kinds of videos could be easily sent by the business to the users. It would help the business to gain significant popularity among the users and the users would also be provided with the proper platform for gaining proper understanding of the product and the methods of using the product.
14 E-COMMERCE MOBILE APPLICATION Storyboard for your online advertisement Conclusion Therefore, it could be concluded that the introduction of the mobile application in the company would be significantly beneficial and it would allow the customers to make the purchases of the products that are desired by them. Any of new entrants might provide the lower cost offerings with the improved characteristics for the further luring in the customers. It could be analysed that the retail industry is facing the significant threat from the competitors. The suppliers in this industry provides the needed raw materials or even the major inputs the are required by the players of this industry. Within the retail industry, major force of the competitive rivalry has been mainly affected by the factors like the strengthening of the competition with the new competitive companies that are joining this industry.The app
15 E-COMMERCE MOBILE APPLICATION that is being developed in this project would help the customers of various retail shops to buy products from the application.
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16 E-COMMERCE MOBILE APPLICATION References Armstrong,G.M.,Kotler,P.,Harker,M.J.andBrennan,R.,2018.Marketing:an introduction. Pearson UK. Chaffey, D. and Ellis-Chadwick, F., 2019.Digital marketing. Pearson UK. Hult, G.T.M. and Ketchen, D.J., 2017. Disruptive marketing strategy.Ams Review,7(1-2), pp.20-25. Key, T.M. and Czaplewski, A.J., 2017. Upstream social marketing strategy: An integrated marketing communications approach.Business Horizons,60(3), pp.325-333. Kingsnorth,S.,2019.Digitalmarketingstrategy:anintegratedapproachtoonline marketing. Kogan Page Publishers. Morgan,N.A.,Whitler,K.A.,Feng,H.andChari,S.,2019.Researchinmarketing strategy.Journal of the Academy of Marketing Science,47(1), pp.4-29. Olson, E.M., Slater, S.F., Hult, G.T.M. and Olson, K.M., 2018. The application of human resource management policies within the marketing organization: The impact on business and marketing strategy implementation.Industrial Marketing Management,69, pp.62-73. Patrutiu-Baltes,L.,2016.InboundMarketing-themostimportantdigitalmarketing strategy.Bulletinof theTransilvaniaUniversityof Brasov. EconomicSciences.Series V,9(2), p.61. Zhang, J. and Wang, R., 2019. Research on the Marketing Strategy of New Energy Vehicles in SL Company.American Journal of Industrial and Business Management,9(2), pp.306- 314.