E-Commerce Systems

This document discusses the SWOT analysis and external situation analysis for DMU's Distance Learning Marketplace. It also covers the research methodology, data collection methods, summary of findings, conclusions, and recommendations for improving the performance of students in distance learning.

Running Head: E-Commerce Systems
1
Faculty of Computing, Engineering and Media
Module Name:
Module Code:
Title of Assignment:
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E-Commerce Systems 2
Contents
Contents.................................................................................................................................................2
SWOT Diagram.....................................................................................................................................3
Research Methodology..........................................................................................................................4
Data collection Methods........................................................................................................................4
Summary of Findings............................................................................................................................5
Conclusions and Recommendations......................................................................................................5
Recommendations.................................................................................................................................6
References:............................................................................................................................................7

E-Commerce Systems 3
SWOT Diagram for DMU’s Distance Learning (DL) Marketplace Forbes (2013).
Strength Weakness Opportunity Threats
Access almost
anywhere from
where the Internet is
available
Capital-Driven Increasing demand Increased costs for
creating and
maintaining complex
databases and online
libraries
Flexibility Time consuming and
Labour intensive for
teachers and students
Enhanced
technological
capability
Difficulty to recruit
and keep quality
trainers
Allows independent
learning
Limited technology New programmes Difficulty engaging
students in
conductive manner
Allows to study and
work at same time
Inaccessibility to
library and other
teaching materials
Widening
participation
Despite the
increasing offer of
the degree, declining
number of students
enrolled
Eligibility and ability
to study in other
states and areas
Limited access to
professors or other
students
The enrolment of the
enrolled students is
constant
Reduces the cost of
institutions offering
classrooms as there is
less requirement for
the premises and on
maintenance
Technical material
cost for students
Compared regular
institutions, students
are easily accepted in
remote programs
Convenience and
Less travel
Limited by using
internet access and
student technology

E-Commerce Systems 4
External situation analysis for DMU’s Distance Learning (DL) Marketplace identifying CSFs
and KPIs
Research Methodology
Research Design: Questinare was given to students, lecturers and management. Interview
was conducted to find out what are the challenges student facing at De Montfort University.
Target population: The survey was carried out at DMU International College (DMUIC),
DMU University, Queens Building, and Kimberlin Library, Library and Learning Services
DMU. The research extends to population of 100 people divided into multiple groups with
different feature which consist DL students Word press (2018).
Population category Respondents Percentage
DMU International College
(DMUIC)
20 20%
DMU University 30 30%
Queens Building 30 30%
Kimberlin Library, Library
and Learning Services DMU
20 20%
Total 100 100%
Sampling and Sample size
Population category Respondents Ratio Sample
DMU International
College (DMUIC)
20 0.2 20
DMU University 30 0.3 30
Queens Building 30 0.3 30
Kimberlin Library,
Library and Learning
Services DMU
20 0.2 20
Total 100 1.0 100

E-Commerce Systems 5
Data collection Methods
Questionnaires were distributed to 100 DLM students. Both direct, open ended questions and
closed ended questions aiming at giving the respondent room to air their own views in regard
to the factors contributing to poor performance.
Sampling method: A sample of 100 respondents was selected from a target population of 100
using stratified sampling technique.
Data analysis and presentation: The data collected was coded with a view to retain and adopt
the relevant data. Percentage and frequencies are presented inform of tables.
Findings Analysis and Interpretation: The study suggests the factors to investigate the affect
the performance of students. The two favourable findings on how the course can be
improved.
The first finding indicates that the lecturer should be comfortable with the teaching medium
and more guidance should be provided to students.
The second findings suggest that students were satisfied by the instructor and the course.
Immediate improvement is required on the literature part for instructor to adopt the format of
distance learning. Even though the cost, coordination and training program, it delivers
knowledge to remote sites.
Summary of Findings
Flexibility in courses in distance learning provides classes to broad and diverse population. it
is still faces challenges which needs to be reviewed. Despite the advantages, these problems
need to be resolved which the students face:-
a) Lack of financial assistance financial costs of the study is higher. A proper financial help
should also be available.
b) Hidden costs in course and buying study material.
c) Lack of student a lecture contact is a main factor in the leaning process.
d) Altitude of Lecturer is imperative in the learning process.
e) Technical training should be provided to students in his/her area of study.
f) Lack of support to students from employers arise sense of insecurity which result in
disruption of family life.

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Conclusions and Recommendations
Conclusions: Minimum lecture contributes to poor performance of students in distance
learning. Sometimes student and teacher are not on the same page and are not able to connect
properly, student’s lack technical training and are not able to take out time from their
schedule are employers provide less support which affects overall learning of students.
.
Recommendations
From the analysis above we would suggest to bring teachers and students together by more
classes and a technical support should be open for student so as they will not face any
technical problem while pursuing the course. Extra time and support should be provided so as
to eliminate such issue.

E-Commerce Systems 7
References:
Iiste (2018) Performance Evaluation of a Hybrid Fractional Carrier, Retrived from:
https://www.iiste.org/Journals/index.php/JIEA/article/download/4160/4163
[Accessed on 19 March 2019] (not working now)
Word press (2018), Critical Success Factors & KPIs Retrived from:
https://accountingandplanning.files.wordpress.com/2014/12/csf-kpi.pdf
[Accessed on 20 March 2019]
Forbes (2013). How to conduct apersonal swot analysis. Retrived from
www.forbes.com/sites/lisaquast/2013/04/15/how-to-conduct-a-personal-s-w-o-t-
analysis/
[Accessed on 19 March 2019]