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Essential of E-commerce (PDF)

   

Added on  2021-02-19

10 Pages3025 Words30 Views
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E-COMMERCE
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Table of ContentsINTRODUCTION...........................................................................................................................1QUESTION......................................................................................................................................1CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
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INTRODUCTIONE-commerce can be explained as the means of selling as well as buying of products andservices through electronic means such as; mobile application, internet. The transactions of thesekinds of business can be held between customers to business(C2B), business to customers(B2C),business to business(B2B) and customer to customer(C2C) as well(Pappas and et.al., 2017). Thisstudy explains the importance of e-commerce for an organisation, Axiata Group. Along-withthis, this study also describes the various challenges faced by an organisation whileimplementing the approach of e-commerce in the organisation. It also explains the steps whichmust be considered in effective development of the various approaches of e-commerce.QUESTIONEssential of e-commerce in business and major challenges faced by organisation inimplementing e-commerce.E- Commerce is an process of conducting transaction between sellers and buyers inbusiness through internet. As continuous growth of the internet technology that has change thebusiness market. It is essential for the organisation Axiata group today in many way such as.Decrease in CostThe cost made on advertisement and communication is became less by using the mail andonline advertisement. Cost incurred in HR is also low. Most of the process are automated inbusiness. Through this middle man are eliminated in this process as there is direct link betweenthe customer and business. It reduce the maintenance inventories due to effective supply chain ofthe organisation Axiata group(Mazzarol, 2015).Increase in RevenueThrough the use of e-commerce it increase the sales which helps the business to havegreater profit out of it . Where the e-commerce make the business being open for 24 X 7, whichhelps the organisation Axiata group to increase in revenue. It also helps the customer to attracttowards the organisation as the firm provide the full service to the employee. Which make theemployee more happy toward the company as the company providing more digital services to thecustomer. It retain the customer to the same company which in result increase the revenue of thecompany. Effective information management1
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