E-Solution Proposal with Visuals

This proposal discusses the implementation of an e-signature solution for the City of San Francisco to digitally transform its workflow process. The proposal includes a work approach, feature descriptions, proposer's qualifications, cost proposal, and city requirements.

Running head: E-SOLUTION PROPOSAL WITH VISUALS
E-solution proposal with visuals
Name of the Student
Name of the University
Author Note

1E-SOLUTION PROPOSAL WITH VISUALS
A. Cover Latter
Office of Contract Administration
City & County of San Francisco
City Hall, Room 430
1 Dr. Carlton B. Goodlett Place
San Francisco, CA 94102-4685
Dear Abby,
City of San Francisco requires an e-Signature solution which would enable both internal
and external parties to electronically sign and approve all sort of document from several
locations
As technology is rapidly developing along with the speedy adoption of businesses, the state
as a whole should pay attention to facilitating services that are less time consuming and
highly effective. Thus, this process will speed up activities performed under the State
departments. Some specific set of benefits state can gain from the implementation of e-
Signature solution. The initiative will generate two fundamental benefits given in the
following
 A clear flow of communication among all departments
 High productivity of the State with optimal control over the operation
We thank you for the consideration of our application. We request you to go through the
proposal. We will follow up with you in the next weeks.

2E-SOLUTION PROPOSAL WITH VISUALS
B. Executive Summary
This research proposal is based on how City of San Francisco will digitalize its workflow
process, in which all communication should be flowing electronically. The purpose of this
study is to design the entire digital workflow with the inclusion of cost and structure. The
entire system has been discussed considering the requirement that City requires eSingnature
solution which could enable internal as well as external user to electronically sign as well as
approve all sort of documents from different locations of the city. Thus, the proposal includes
certain aspects; firstly, the work approach which indicates how the entire process or activities
will be designed and how activities should be aligned with the requirements. Likewise, the
section of feature description discusses the functions that are embedded within the system
such as the digital signature will have a similar force and effect on the manual signature. The
proposal also discusses the overall cost structure for each sort of activity involved in the
digital process.

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C. Work Approach
The City and Country of San Francisco is presently is determined to transform its workflow
process; thereby, it can deliver more efficient services to its individuals. It is also identified
that this E;-signature solution could help to automate some of City’s workflow process. The
major goals and objectives for meeting RFP is to quickly transform the workflow process.
The proposal also states how City and Country of San Francisco is supposed to how citywide
implementation of digital framework can be processed (Rath et al. 2014). In addition to this,
the eSignature solution need to be compatible with City Software. So, the goals of meeting
these areas are need to be aligned with the process.
D. Features Descriptions
As the responsibility of the project is to digitalized the process of documentation, which
means that the entire process should be valid for the use by a California public entity. As the
part of meeting the requirement the digital signature need to have a similar force and effect as
manual signature (Zefferer and Teufl 2015). The system should include some basic
characteristics such as it would be easy to use, a proper scope for verification and the
individual who is supposed to use, have the sole control. Nonetheless, the inclusion and the
design of the system is to ensure that City Wide e-Signature will influence the all involved
departments. In addition to this, City workflow process should benefit from the reduction in a
timely manner along with the transmission and approval of physical documents. In addition
to this, when designing the product for the final implementation, organization or the authority
must have to ensure implementation has a proper evaluation process so that performance
measurement will remain in place.
E. Proposer’s Qualification

4E-SOLUTION PROPOSAL WITH VISUALS
There are certain areas in the process that have been followed when designing and
structuring the designs. The areas include project scope summary which ensures that City
requires an eSignature solution which could enable internet and external users to adequately
guide and approve all sort of documentations and forms for the multiple locations. In addition
to this, the process ensure that solution should be California State Approved system. It is one
single system but holds the capability utilize all city departments and it should support
multiple department in one single group. The system includes a cloud service storage option
which will remain within the continental United State. The centre will follow a tier 3 data
which further involves a high degree disaster recovery with the uptime record of 99.9%. As
per the requirement, process Authentication will carry detail auditing as well as tracking of
workflow process as the documents go further to each step (Oakes III 2014).
G. Cost Proposal (Refer to appendix 1)
H. City Requirement (Refer to Appendix 2)

5E-SOLUTION PROPOSAL WITH VISUALS
F. References
Rath, C., Roth, S., Schallar, M. and Zefferer, T., 2014. A secure and flexible server-based
mobile eID and e-signature solution. In The Eighth International Conference on Digital
Society (pp. 7-12). ..
Oakes III, C.L., United Services Automobile Association (USAA), 2014. Systems and
methods for biometric E-signature. U.S. Patent 8,924,729.
Zefferer, T. and Teufl, P., 2015, September. Leveraging the adoption of mobile eID and e-
Signature solutions in Europe. In International Conference on Electronic Government and
the Information Systems Perspective (pp. 86-100). Springer, Cham.

6E-SOLUTION PROPOSAL WITH VISUALS
Appendices
Appendix 1
G. Cost Proposal
It is noted that vendor’s cost proposal includes several variables such as consulting cost,
hardware and software cost, ongoing cost, cost of future updates and many more. The
following tables the same with specified cost amount:
Variables Required Cost
Consulting Cost $1000
Hardware and Software Cost $10,000
Cost Breakdowns for users both external
and internal
$2300
Ongoing cost $1000
Cost for Future $2000
License $1300
Appendix 2
H. City Requirement
The major requirement City ensures is that City requires an eSignature solution should enable
internal as well as external users to electronically sign and approve all sort of documents and
the solution should demonstrate the approval from the California State. As the process is
based on or includes a digital platform, the authority must have to include Cloud Based
Service Storage. In addition to this when designing the workflow, the authority must ensure
that workflow holds the capability to route multiple documents and forms to obtain a

7E-SOLUTION PROPOSAL WITH VISUALS
signature or review documents. The system should include an authentication option which
will help to authenticate and integrate city wide Active Directory for the internal city support.
As the basis of the requirement, there are multiple options to validate and authenticate the
person for signing the document and such options will also include the feature such as Pin
Code and digital and certificate.