Strategies to Address Diversity Challenges in Residential Care

This document discusses strategies to address diversity challenges in residential care and promote cultural safety for Sudanese people. It explores the impact of social and cultural factors on individuals, families, and communities. The document also provides insights on how to support Patrick, a Sudanese refugee, in identifying with his Sudanese culture.

Student Name: Ann Maree Simonato
Student Number: E0912286
Assessment 33478/03
Written Assessment
E1031B Certificate IV in Youth
Work
Module 2: Working with Diversity
This is assessment 3 of 3.
1. Background/Overview
Sociological factors play an important role in shaping a client, especially in
youth care. These factors can impact on the decision as to whether one is fit
for society or not. As a worker, you must understand and identify how these
factors can shape the client as an individual, and as part of community and
family groups.
Scenario: Patrick is a Sudanese refugee who recently came into your care.
Patrick finds it hard to make friends due to cultural differences and appears
lonely. He discloses to you that as a Sudanese person, he often receives
racist name callings from other clients, which is the reason why he does not
like to stay in residential care and absconds often.
However, he still shows pride in being Sudanese by putting up the
Sudanese flag in his room. Patrick has a hard time at school as he cannot
read or write and instead plays basketball as he refuses to work. As he
seems to enjoy basketball, staff enrol Patrick into basketball lessons.
Patrick also has a history of drug abuse but refuses to go to health check-
ups and is seen to be disengaged to government organisations.
Deliverables
Please submit this assessment in
Word doc format.
To do list:
1. Write your name and student
ID at the top of this page.
2. Read the background/overview
and brief sections of this
document.
3. Read the Scenario.
4. Answer the questions in Part A.
5. Collate your written answers
into one Word document.
6. Save the Word document using
the naming convention: your
student number, assessment
number.doc. For example:
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2. Brief
In completing this assessment, you will demonstrate that you understand:
 How to identify and implement strategic cultural safety within
youth work services
 How to identify barriers to social and cultural diversity and form
partnerships with diverse people
 The importance of social and cultural services to individuals and
how it affects them
 How to identify knowledge of social and cultural factors and social
and cultural inequality in individuals
 How to monitor and analyse the impacts of social and cultural
factors on community workers and services provided to the client.
“12345678_31135_01.doc.”
7. Upload your document in Open
Space using the relevant
Assessment Upload link in this
Module.
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3. Questions/Task
Part A: You are in the residential care home and need to create a group activity with the clients which promotes
cultural safety for Sudanese people. Answer the following questions.
1. Design a group activity for Patrick based on this case study and identify what this group activity aims to
achieve. (100-200 words)
Being Patrick is a foreign student under my care, who have developed unrelated behaviours which makes him
unfit to socializes with people, therefore the group of the individuals which I formed actually will focus on some
of the important activities which will make him happy . This will also entails me considering his ability like
basketball which is his favorite to play at part time. Therefore, the aim group will find some of the criteria which
help them know the background of the Patrick. Through knowing his background will help us discern some of
the basic necessities which Patrick lack or opt to have been given but he was not given. However, the group will
also aim to discourse with Patrick about disadvantages of the indulging in the drug abuse which he was a victim
of, thus this will help him as well as the group whose main objective is to bring Patrick back to the social way of
life. Secondly, since Patrick tendency of not going to class has made him choose a different direction of the
sturdy, that is involved in the handball rather than concentrating in the class activities, this will give us the
opportunity to address some of the important results of the education to the youths which will help him in the
future as immigrants (Meuleman, 2009).
2. Patrick’s social and cultural background has created barriers for him to integrate into society. Using the table
below, identify at least three social and cultural factors that might create possible barriers for him, his family
and the community, in at least three different situations.
Situation 1:
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From the case study
identify a social/cultural
factor creating barriers.
(20 - 50 words)
One of the social factors which affect Patrick is the language. As
explained above in the case study, it is evident that the reason which
makes Patrick be indoors is due to the language barrier thus is unable
to speak with his colleagues effectively. Thus this is a barrier to him
with his colleagues.
Type of impact (20 - 50
words)
In the case of the Patrick, lack of the proper means of the
communicating made it difficult for him as well as me since he
was under my care. The state makes him feel outdated thus deter
him to express himself over his need or desire.
Individual impact (20 -
50 words)
Individually, Patrick suffered from psychological stress disorders.
This is due to the facts that he was not in a position to actually
socializes with his colleagues properly due to lack of the common
language apart from his mother tongue and colour of his skin
Family impact (20 - 50
words)
Since he was under my care, both of us distressed, that him and
me. We lack common or proper means of the communication thus
we only maintain verbal means of the communication to each other
which was very difficult within the cube. Thus this will makes it
difficult for his family to know his problem if I approached them
with the problems which Patricks was facing.
Community impact (20 -
50 words)
Proper means of the communication literally isolates Patrick with
his colleagues within the community. This also hinders him even
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to fully participate in the sport course activities.
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Situation 2:
From the case study
identify a social/cultural
factor creating barriers.
(20 - 50 words)
Education as the cultural aspects also hinders Patrick leaning. This
is evident when he decided to drop out of school.
Type of impact (20 - 50
words)
Low level of the education of Patrick made him be quarantined all
through. Due to his inability to read as well as write made Patrick
drop out of the school.
Individual impact (20 -
50 words)
Due to loneliness which was created by the Patrick inability to
further in his education made him involve in negative activities
such as drug trafficking.
Family impact (20 - 50
words)
Under my care as a mentor, I felt so frustrated by Patrick. But this
was further escalated by his inability and properly to communicate
due to his low level of education. Thus this will affects his future
since he cannot get accessed to the education which will affects his
employability hence he will not support his family in future.
Community impact (20 -
50 words)
The inability of Patrick to show his proper means of the education
deterred him even to get a job within a supermarket. This was not
based on the racist but his inability to read and write. Therefore,
this will make him to join into drug trafficking which may later
escalates the level of the insecurity within he communities.
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Situation 3:
From the case study
identify a social/cultural
factor creating barriers.
(20 - 50 words)
One of the cultural aspects which were evident by Patrick is the
love of politics. This is evident in the flag of identity within his
room. Thus makes him to perceive that the politics at his home
town is the best thus remains isolated not to involve into the
politics at the camp.
Type of impact (20 - 50
words)
Through the behaviour of Patrick, it is more evident to suggest that
he was influenced by the act of politics back from his country.
Thus the reason which makes him be aloof all through (Clements,
2012).
Individual impact (20 -
50 words)
Due to the negative outcome of the politics in Sudan which was
characterised by the conflicts is one of the reasons why Patrick
became refugees. Thus this affected his life since he is unable to
socialize with people freely due to lack of the common language.
Family impact (20 - 50
words)
The negative influence of the politics in Sudan led to the
separation of Patrick with his families. This also concludes as the
matter which makes Patrick indulge himself in the drug due to the
frustration of the loneliness.
Community impact (20 -
50 words)
One of the devastating effects of politics is that sometimes it
polarised the communities apart. This is in the case of the Patrick
who run as way from his community due to constant conflict hence
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becomes a refugee (Palizgir, Bakhtiari & Esteghamati, 2013).
3. What strategies would you implement in residential care to address diversity challenges? (200-250 words)
Some of the important strategies which I would implement in the residential care to address diversity challenges
is through the discussion which involves the learning session, teaching based on the peers then I would give
some of the test involving the challenges of the diversity.
To begin with learning session, I would incorporate learning session for the issues which surrounds the diversity
especially to the immigrants like Patrick (Scourfiel, Fincham, Langer & Shiner, 2012). Through this learning
session, individuals like Patrick will gain some of the knowledge about the importance of socialization with their
colleagues. Thus this would also help them to gain knowledge about understanding of others way of life.
Secondly, I would incorporate sessions of peer teaching in the daily routine for the diversities of people. At these
peer teaching sessions, the young people like Patrick will be in a position to learn from each other regarding their
culture and other cultural aspects related to them. Thus finally, I would incorporate the compulsory test
concerning diversities challenges among the immigrants. However, the test will test on the ability of the
immigrants like Patrick in the understanding of their culture (Lin, Ko & Wu, 2011).
4. How can Patrick identify with his Sudanese culture in a residential care environment, and how should you as
a youth worker support Patrick in this? (200-250 words)
One way how Patrick can identify his Sudanese culture in his residential care environment is deploying the
correct mode of the dressing or the lifestyle of the Sudanese. However, Patrick should depict this by decently
dressing in the like of his country kin. He should also openly request some of his communities’ food as well as
the music which incorporates the activities of his village-mates. In residential care, he should be allowed to
perform some of the activities which they like most in their countries (Scourfield, Fincham, Langer & Shiner,
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2012).
However, how youth in the resident can support Patrick to love of his culture is by providing him with some of
the related communities’ food. This is one of the ways which may influence Patrick to abandoned his
loneliness way. The support will also equip Patrick with unwavering love thus feel like part of the residents
who camped with him. By giving Patrick all that it takes like food staff, he will no longer have the side mind
of taking drugs which psychological affects his mind when he feels lonely. Finally, within the camp or the
residential place where Patrick stays, he should be involved in some of the important activities especially the
traditional one which further fuel his desires to be partially under the care thus this will finally make him feel
free and finally learn some basic aspects of the communication which aids him to communicate with different
people.
5. Patrick was denied a job at the local supermarket with no legitimate reason. Using the case study:
a. Examine and identify possible consequences of social and cultural inequality in this scenario. (50-
100 words)
One of the possible reasons is due to the language barrier. This is so since in the case study we are told that
Patrick was unable to communicate fluently as well as read therefore, is without a doubt that he was denied
a job. Similarly, supermarket only requires individuals who can communicate with customers fully not like
the case of Patrick (Bhattacharya, 2011). However, in the real sense, the legitimate reason why he was
denied the job was due to the colour of his skin.
b. What impact can this have on an individual, community and family groups? (50-100 words)
This literally suggests some of the disappointing situations which are marked by the inability to
communicate properly and the confidences that Patrick displayed. Therefore, due to lack of the support
from the family made it possible for Patrick to involve in the bad companies which later turns out to be
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threat to communities that Sudanese communities and other communities. Therefore, as the family, each
individual should subject their young children into basic forms of the communication as this can help them
understand and at the same time gives them the opportunity to venture in the mid of searching for a job
(Meuleman, 2009).
6. a. What factors do you think age has to do with Patrick’s disengagement from school,
government organisations and drug abuse? (100-150 words)
Factors which has to do with Patrick's disengagement from school is due to lack of parental care which was
seen as a factor that affects Patrick ambition to continue with education. Similarly, the failure of the
government to protect individuals from internal conflict was also seen as the factors which made Patrick run
away from his motherland only to become a refugee (Zeng, Huang & Dou, 2009). More importantly, due to
lack of support from the parents led Patrick to become depressed thus indulged in the drug abuse. Therefore,
the government, as well as the family, sometimes have effects on young individuals’ growth.
b. What impact can this have on an individual, community and family groups? (150-200 words)
One of the effects of leaving schools as individuals is that it limits the chances of a person. Some of the chance
like the case of Patrick who failed to secure the job of the supermarket just because of the illiteracy and fear of the
threats he might imposed to the community if he join bad company. School dropout has also a negative influence
on the communication of the individual. This is so with the issue of the Patrick where the case study reveals how
it finds it difficult to communicate with his colleagues. Illiteracy within the communities has great negative
impacts such that it limits someone in doing important things. Some of the important issues which becomes a
headache to someone who has not gone to school is that they cannot effectively communicate with a foreigner.
Finally, school drop also makes someone become a burden to a family since they cannot venture into the real
world to search for a job
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7. What are some ways you can balance the needs of one cultural group to another and create unity? (50-100
words)
One of the ways how I can balance the need for one cultural belief and create unity is by listening as well as
understanding some of their basic way of life. This is through giving them a chance especially in institution
thus they express their culture which eventually fosters national unity (Beckert & Lutter, 2013).
8. List, and describe a way in which you could form a culturally safe partnership or link with your local
Sudanese community. (50-100 words)
Socializing with them. This I based on the various concepts such as participating in the festival, storying
telling thus aims to bring us together as Sudanese. Through socialization is also a way in which we can
actually understand ourselves as Sudanese individuals (Abdu, 2013).
9. Create a youth service and describe:
a. How it could benefit young Sudanese people to become interested in attending school (200-250
words)
Through the creation of the youth service forum, actually has various benefits in luring truant individuals
like the case of Patrick who was a Sudanese to attend school regularly. Therefore, due to the fact that
Sudanese descent is characterised by immigration issues, thus creating a youth forum is a key issue for them
to realize the importance of school. Therefore, within the forum would be stipulated such a way that it
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benefits individuals to raise the concerns views with aims of getting responses back. Through discussion as
well as sharing of the experiences within the youth forum creates that ample atmospheres for various
individuals to learn and accepts significant of going to school. Similarly, through the forum, the Sudanese
youth would be counselled on some of the opportunity which normally arises in the field of the research as
well as getting to know some of the important matter affecting them individually in the society. This is
clearly illustrated by the journal of Palizgir, M., Bakhtiari, M., & Esteghamati, A. (2013) on the Association
of depression and anxiety with diabetes mellitus type 2 concerning some sociological factors. Iranian Red
Crescent Medical Journal, 15(8), 644 they suggested how the advising the fellow colleagues have great
impacts on their lives.
b. What type of strategies would you consider? (200-250 words)
The best strategist which I would prefer to be implemented within the youth service forum is a public meeting
with fellow youths. This would enable the youths to know some of the seriousness it partakes with their future
life. This would also enable the youths to understand their origin as well as aim at planning ahead in terms of
involvement through education. Therefore, staging the youth forum service in the public would influence the
majority of the individual that is the youth to fully express their future plight through going to school. Since the
meeting constitutes the youth who does not know things to do with school, therefore, it will be an opportunity
for me as the speaker to use some of the luring words which are full of the strength about the matters to do with
education. It would be also a time for me to exaggerates importance instance which only becomes available for
those who have gone to school only.
. However, I would corporate some of the written information which would make it easy for me to understand
some of the fundamental aspects of the education that I might forget during the discussion. Similarly will use
some of the journals like the one referenced by Abdu-Raheem (2013). On Sociological Factors to Drug Abuse
and the Effects on Secondary School Students' Academic Performance in Ekiti and Ondo States,
Nigeria. Contemporary Issues in Education Research, 6(2), 233-240. To help the youth know the effects of the
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drugs and the truth behind the school.
References
Abdu-Raheem, B. O. (2013). Sociological Factors to Drug Abuse and the Effects on Secondary School Students'
Academic Performance in Ekiti and Ondo States, Nigeria. Contemporary Issues in Education
Research, 6(2), 233-240.
Beckert, J., & Lutter, M. (2013). Why the poor play the lottery: Sociological approaches to explaining class-based
lottery play. Sociology, 47(6), 1152-1170.
Bennett, A. S., & Golub, A. (2012). Sociological factors and addiction. Addiction syndrome handbook, 195-210.
Bhattacharya, S. (2011). Sociological factors influencing the practice of incident reporting: the case of the shipping
industry. Employee Relations, 34(1), 4-21.
Clements, B. (2012). The sociological and attitudinal bases of environmentally-related beliefs and behaviour in
Britain. Environmental Politics, 21(6), 901-921.
33478/03 E1031B – CHC40413 Certificate IV in Youth Work Page 13 of 17

Lin, M. P., Ko, H. C., & Wu, J. Y. W. (2011). Prevalence and psychosocial risk factors associated with Internet
addiction in a nationally representative sample of college students in Taiwan. Cyberpsychology, Behavior,
and Social Networking, 14(12), 741-746.
Meuleman, B. (2009). The influence of macro-sociological factors on attitudes toward immigration in Europe. A
cross-cultural and contextual approach.
Palizgir, M., Bakhtiari, M., & Esteghamati, A. (2013). Association of depression and anxiety with diabetes mellitus
type 2 concerning some sociological factors. Iranian Red Crescent Medical Journal, 15(8), 644.
Remeikienė, R., Startienė, G., & Vasauskaitė, J. (2011). The influence of psychological-sociological factors on
self-employment. Ekonomika ir vadyba, (16), 287-294.
Scourfield, J., Fincham, B., Langer, S., & Shiner, M. (2012). Sociological autopsy: An integrated approach to the
study of suicide in men. Social Science & Medicine, 74(4), 466-473.
Zeng, F., Huang, L., & Dou, W. (2009). Social factors in user perceptions and responses to advertising in online
social networking communities. Journal of interactive advertising, 10(1), 1-13.
4. Assessment Rubric
Certificate IV in Youth Work– Analytic rubric for assessment
Below is a rubric that determines whether your answers and knowledge are satisfactory or not yet satisfactory.
To pass the assessment, you must complete ALL the requirements for the column that is titled ‘satisfactory’.
It is advisable to read the rubric before attempting the assessments to help you attain the correct submission
standard.
33478/03 Module 3, Assessment 3
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Criteria Satisfactory Not yet satisfactory
Demonstrates an understanding of
cultural safety for ethnic people in
the workplace.
The student gives a suitable activity
and demonstrates an understanding
of cultural safety for Sudanese
people in the workplace
The student does not give a suitable
activity and does not understand
cultural safety for Sudanese people
in the workplace
Identify barriers to social and
cultural diversity in the workplace.
The student shows an understanding
of social and cultural diversity
barriers in the workplace
The student shows limited
understanding of social and cultural
diversity barriers in the workplace
Able to understand the importance
of services and the ongoing role
they provide to the client.
The student gives suitable examples
of the importance of services and the
ongoing role they provide to the
client
The student does not give suitable
examples of the importance of
services and the ongoing role it
provides to the client
Identifies knowledge of social and
cultural factors impacting
individuals, families and
communities.
The student gives suitable examples
of identifying social and cultural
factors that impact individuals,
families and communities
The student does not give suitable
examples of identifying social and
cultural factors that impact
individuals, families and
communities
Demonstrates an understanding of
the importance of health care
services to a client.
The student shows an understanding
of the importance of health care
services and the role it has on a client
The student shows only a basic
understanding of the importance of
health care services and the role it
has on a client
Identifies how community services
can impact social and cultural
factors.
The student adequately identifies
how education systems and Medicare
can affect social and cultural factors
The student does not adequately
identify how education and Medicare
can affect social and cultural factors
Understands the challenges of
diversity and can implement
strategies to overcome them.
The student sufficiently implements
strategies to overcome the challenges
of diversity
The student does not implement
strategies to overcome the challenges
of diversity
Implements cultural safety in a
working environment.
The student successfully implements
and provides examples of cultural
safety in a working environment
The student does not implement or
provide examples of cultural safety
in a working environment

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5. Units of Competency
This assessment meets the following units of competency:
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
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