Foundations of Total Quality Management and Performance Measurement Tools of Nissan Motors

Running head: EBAY REPORT
Ebay Report
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1EBAY REPORT
Table of Contents
Introduction................................................................................................................................3
Discussion..................................................................................................................................3
Purpose...................................................................................................................................4
Principle.................................................................................................................................4
Importance..............................................................................................................................4
Framework.............................................................................................................................5
Performance measurement tools............................................................................................5
Conclusion..................................................................................................................................7

2EBAY REPORT
Executive summary
The aim of this report is to critically analyze the foundations of total quality management and
the tools to measure the performance of the organization Nissan motors. Nissan is well
known for manufacturing innovative and quality vehicles all over the world. The process of
TQM involves every individual to work on the same objective. It aims at overall
improvement of the product and services of the organization and quality of cost. Every
organisation should adapt for TQM to construct products with good quality and eliminate
defective and failure products and services.