Evaluation of E-commerce Adoption within Small and Medium Hotels in Malaysia

Business Capstone
Project

TABLE OF CONTENTS
 Background
 Issues and Problems that being analyz
ed
 Detailed Analysis of the identified issue
s
 Recommend solution and suggestions
 Limitation and Future study
 Reference List

Background
 “the aim of this research is to evaluate the level under the e-
commerce adoption within the SMHs in Malaysia”
 “the IS-approach has studied to adopt the technical factors in
such a way so as to ease of its use along with the security and
the privacy”
 “In each of the IS study, it consists with the ease of use factors
with the most frequently for the criteria which will depend on the
navigation, searching mechanism, user-friendliness, loading
speed, ease of access, web linkage etc. (Lam, Cho, & Qu, 2017)”

 “It is necessary to evaluate the website by adopting the e-MICA
stages for the promotion, grouped, processing and also the
provision of the seven dimensions rather than the interactivity,
online processing”
 “There are independent hotels which may have the different level
of the e-commerce adoption along with the comparison as well
as the generalization which is so much subjective in nature (Law
& Jogaratnam, 2015)”.