Implementing eDeliveryApp Software for Efficient Delivery Management

Alice and Tim need to apply a system in which there is a complete integration whereby product preparers through buyers in the residential and home market can converse ably. This implies that the product prepares through delivery drivers through buyers must be integrated all times. This connection will guarantee delivery driver to deliver only following order and payment. The buyers must be able to access all the items online for suitable decision making before ordering and delivery. Learn how Alice and Tim can improve their delivery management using eDeliveryApp software. This mobile-first approach software offers more than 100 designs and diverse modules for personalization and customization alongside fulfillment of the distinct business needs of Alice and Tim.

Running head: MANAGE KNOWLEDGE AND INFORMATION 1
Task 4
Name
Institution

MANAGE KNOWLEDGE AND INFORMATION 2
Task 4
Alice and Tim need to apply a system in which there is a complete integration whereby
product preparers through buyers in the residential and home market can converse ably. This
implies that the product prepares through delivery drivers through buyers must be integrated all
times. This connection will guarantee delivery driver to deliver only following order and
payment. The buyers must be able to access all the items online for suitable decision making
before ordering and delivery.
This will only happen when Alice and Tim implement the eDeliveryApp software. This
the ONLY online ordering system which is built with MOBILE-FIRST APPROACH. It
encompass Android and iOS Apps alongside Website. It is explicitly built for online delivery.
Thus the software will be useful in Alice and Tim’s business in their local delivery. Further, the
software remains efficient since it is usable in single store/multi-stores based on full delivery
tracking and driver management. Also, the software provide more than 100 designs and diverse
modules for personalization and customization alongside fulfillment of the distinct business
needs of Alice and Tim.
The software will offer several gains to Alice and Tim. For example, it will trigger
enhanced customer retention by guaranteeing timely deliveries, therefore, increased ordering.
Also, the software will culminate in increased loyalty alongside repeating orders. This is due to
the provision of a superior service and great customer experiences. The stores will experience
enhanced order frequency hence strengthening the brand. The software will also trigger a
decrease in cost because of enhanced efficiency. The stores shall enhance overall performance
alongside efficient use of funds.

MANAGE KNOWLEDGE AND INFORMATION 3
The software will work in the following manner: The buyers shall make order in a single
place. The firm shall then be able to view all incoming orders from the website, ordering
platforms alongside orders placed per individual and those orders per phone in one dashboard.
The firm will subsequently plan its dispatch efficiently according to destination and available
time for each timely delivery by drivers. The firm shall subsequently track and update with the
real-time overview and automatic messaging to have customers always updated. The firm shall
eventually analyzed and enhance its delivery depending on powerful analytics. Such analytics
help the firm to identify opportunities to improve delivery and performance of team.
The communication plan will take the following form: It will build behavior based on
clients and market insights. Therefore, the plan shall utilize mobile App to keep each stakeholder
connected in the firm in which each one will be regularly updated. Workers will be made to
completely understand the uniqueness of the strategy against those of rivals. This will be done by
making all workers in touch with market realities. The app will be accessible through a person’s
phone and hence the realities will be subsequently passed for each person to act efficiently on
them.
The plan shall build internal campaigns hinged on market alongside customer insights.
This will bring the strategy to life for employees through imperative. The app’s content shall be
packaged and subsequently shared widely with all departments based on a hands-on. The firm’s
management shall be exposed first. This will give them easy-to-implement means of bringing
their teams together on the basis of toolkits containing all required materials. Therefore, this plan
will greatly inspire the teams to develop department-oriented reactions. This will make them
generate new ideas alongside behaviors based on lessons learned.

MANAGE KNOWLEDGE AND INFORMATION 4
References
Larson, E. W., & Gray, C. (2013). Project Management: The Managerial Process with MS
Project. McGraw-Hill.
Schwalbe, K. (2015). Information technology project management. Cengage Learning.