Assessment On Education Support | 1

Running head: EDUCATION SUPPORT
EDUCATION SUPPORT
Name of the Student
Name of the University
Author Note

EDUCATION SUPPORT1
Q1:
I have noticed that one prominent issue including cultural diversity in my workplace is that of
cross language communication. It was noticed that because of the diverse cultural backgrounds
and linguistic differences, communication was hit by a barrier. Cultural diversity in the
workplace can be a hindrance sometimes but ethically it is meant to increase the cultural
competence of the people involved in the workplace, however in the case of the mentioned
workplace, the diversity was not addressed appropriately and therefore it led to a number of
malpractices.
Some of the practices that were followed in the workplace included belittling workers and other
people coming from different linguistic and cultural backgrounds by engaging them in
predominantly English conversations that resulted in them not understanding anything.
Resultantly, the people were not satisfied with the practice and they were also often subjected to
minor discrimination and culturally insensitive remarks and comments.
The issue was attempted to be resolved by organizing a workshop on cultural diversity, its
importance and how cultural diversity can benefit the output of the workplace. However, the
workshop was short lived, addressed theoretical issues mostly and no practical demonstration or
activity was involved. If those were followed and incorporated, as well as the workshop made
longer, the output could have been significantly improved. After the workshop, a lot of sensitive
comments and remarks were weeded out and discrimination was also lessened, but the linguistic
barrier still prevailed. In order to bring that barrier down an effective communication and
understanding setup where the people value the diversity instead of looking at it as a
differentiating factor can improve the output. Some of those strategies include providing the
workers with appropriate training on diversity as well as multilingual training for non-native
speakers.
Q2:
The factors that become useful that will determine the level of care and supervision required are
as follows:
a. The age and experience level of the student