Effect of Job Satisfaction & Motivation on Employee Performance

Running head: EFFECT OF JOB SATISFACTION AND MOTIVATION ON EMPLOYEE
PERFORMANCE
Effect of job satisfaction and motivation on employee performance
Name of the Student:
Name of the University:
Author’s Note:

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EFFECT OF JOB SATISFACTION AND MOTIVATION ON EMPLOYEE PERFORMANCE
Abstract
This paper has been framed in order to have knowledge about how employee motivation
and job satisfaction has an impact on employee performance. The paper starts with the
introduction where the research aims and objectives along with the problem statement have been
explained. The review of literature explains that the variables that have been explained has a
huge role to play and thereby employee performance as well as the productivity of the firms can
be increased. The analysis of the data reveals that training and development along with financial
incentives would be improved thereby employee motivation and performance can be enhanced.
The paper even provides recommendations with respect to the answers that have been generated.

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EFFECT OF JOB SATISFACTION AND MOTIVATION ON EMPLOYEE PERFORMANCE
Table of Contents
Chapter 1: Introduction....................................................................................................................4
1.1 Background of the Study.......................................................................................................5
1.2 Research Problem..................................................................................................................6
1.3 Research Objectives...............................................................................................................6
1.4 Research Aim.........................................................................................................................7
1.5 Research Questions................................................................................................................7
Chapter 2: Literature Review...........................................................................................................8
2.1 Introduction............................................................................................................................8
2.2 Theories of job satisfaction....................................................................................................8
2.3 Hertzberg’s Two Factor Theory............................................................................................8
2.4 Motivation..............................................................................................................................9
2.5 Employee Motivation..........................................................................................................11
2.6 Conceptual Framework........................................................................................................13
Chapter 3: Research Methodology................................................................................................15
3.1 Introduction..........................................................................................................................15
3.2 Research Design..................................................................................................................15
3.3 Research Approach..............................................................................................................16
3.4 Data Collection Strategy and Distribution...........................................................................16
3.5 Data Collection Techniques.................................................................................................17

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EFFECT OF JOB SATISFACTION AND MOTIVATION ON EMPLOYEE PERFORMANCE
3.6 Ethics...................................................................................................................................17
Chapter 4: Data Analysis and Discussion......................................................................................18
Frequency Table........................................................................................................................18
Correlation.................................................................................................................................46
Regression..................................................................................................................................58
Chapter 5: Conclusion and Recommendation...............................................................................59
5.1 Conclusion...........................................................................................................................59
5.2 Recommendation.................................................................................................................60
Reference List and Bibliography...................................................................................................60
Appendix........................................................................................................................................66
Questionnaire.............................................................................................................................66

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EFFECT OF JOB SATISFACTION AND MOTIVATION ON EMPLOYEE PERFORMANCE
Chapter 1: Introduction
Motivation has been a topic that has been researched extensively. From the beginning
various researchers have been concentrating on various motivational theories like the Herzberg’s
two-factor theory, Maslow’ hierarchy of needs and the Vroom’s expectancy theory. These
researches have concentrated on the motivation in a general manner and employee motivation
more distinctively. In the past few years, several explanations of motivations have been
explained. Lazaroiu (2015) has explained employee motivation as a performance that is in
relation to the work actions as desired.
Job satisfaction can be explained as the psychological condition of how the entity feels
towards work and in the other aspect the attitude and the feelings of the individuals about the
numerous internal and external components towards the firm and the jobs they perform in the
firm. The components of job satisfaction are associated to the pay, benefits relationship, nature
of work and relationship with the colleagues. The satisfaction of the employees is regarded as an
overall module of the human resource strategies of a firm. According to, Ristic, Selakovic and
Qureshi (2017), job satisfaction means a role which is positively associated to the extent to
which the personal requirements of one are satisfied in the job scenario. Graves, Sarkis and Zhu
(2013) debates that employees are mostly satisfied and increasingly productive when their job
provides them with security from the stress associated with the economy, identification of their
effort, grievances, opportunity to give out recommendations and ideas, contribution in decision
making, safety measures etc. Job satisfaction explains that pleasurable emotional condition of the
feeling that leads from the work performance.
It starts with the recruitment of the correct person and sustains with the practising
programs to keep them occupied and committed to the firm. Porter, Riesenmy and Fields (2016)

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EFFECT OF JOB SATISFACTION AND MOTIVATION ON EMPLOYEE PERFORMANCE
contends that organizations with increased quality of human capital can perform in a much
enhanced places and deliver more and higher sustainable returns to the shareholders than the
firms with mediocre employees. Sustainable competitive edge needs satisfaction of the
employees for the absorption of the knowledge base for a firm. This knowledge is often hard and
tacit to convey among the employees. The firms that are competitive globally depend on their
employees to give out advantageous, exact and original solutions to the issues the firm may have.
The employees are deemed to be the section of the intangible assets of the firm. They are a
priceless commodity that becomes a key part of the value of the firm.
1.1 Background of the Study
Employee job satisfaction is extremely significant in a firm as the productivity of a firm
depends on it. If the employees are satisfied, they would provide enhanced quality of
performance in the optimal time and thereby leading to development in the profits. The
employees who are satisfied are more likely to be innovative and creative and thereby coming up
with the ideas that permits the firm to change and develop in a positive manner with the
transitions in the market and time.
The employee satisfaction has been becoming more interesting for the firms that is
inclusive of the all the sectors that have been performing in the economy (Cunningham 2016).
The need for the employees for the strategic effort is looked upon as keeping the existing
employees satisfied and thereby improving the rate of retention and reduces the associated costs
of an increased turnover.
The economy of Switzerland has a developed financial structure and has various
industries performing within the environment. The employee level in the country has been
significantly good and therefore the companies has been undertaking various external and

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EFFECT OF JOB SATISFACTION AND MOTIVATION ON EMPLOYEE PERFORMANCE
internal motivational measures with the help of which the employees would remain motivated
and thereby the development would be good and the country would be prospering.
Employee job satisfaction and talent are related closely and brains that are happy leads to
creativity of the brains. Employee happiness and job satisfaction can be a big aspiration in the
development of talent management because of their impact on loyalty, productivity and
creativity of the employees. The employees who are talented are in the want for a lucid vision of
there the firm is going ahead and an opportunity to grow personally and enhance oneself.
1.2 Research Problem
The research problem has been the significant factor because of which the paper has been
constructed. It has been viewed that the research papers has the motive of answering the research
issues by identifying the associated variables and thereby answering the issues in a suitable
manner. The issues that is present in the companies that are operating in Switzerland has been to
recruit talented and experienced employees and maintaining the level of motivation within the
workplace and thereby keeping them satisfied and hence the employees would be motivated to
operate in an effective manner. In order to gain knowledge about the process that would keep the
employees motivated it is essential to understand the factors that satisfies the desires of the
employees. Hence, this aspect would be examined in order to understand the impact of job
satisfaction and motivation in the performance of the employees.
1.3 Research Objectives
The objectives of the research explain the aspects that would be highlighted in this paper and
they are as follows:
 To evaluate the effect of job security on employee satisfaction and motivation

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EFFECT OF JOB SATISFACTION AND MOTIVATION ON EMPLOYEE PERFORMANCE
 To evaluate the impact of training and development on the empowerment of the
employee satisfaction and employees
 To evaluate the impact of rewards and remuneration on the employee satisfaction and
motivation on the performance of the employees
1.4 Research Aim
The goal of the paper has been to investigate the factors that have an impact on the
motivation and satisfaction of the employees in the companies functioning in Switzerland.
1.5 Research Questions
The research questions are the challenges that the researcher tries to recognise thereby
concluding the paper in an effective manner. The questions are as follows:
Q1. What are the intrinsic factors that have an effect on employee motivation?
Q2. What are the extrinsic factors that have an impact on employee motivation?
Q3. What impact does the employee motivation have on the employee performance?