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Effect of Regular Staff Training on Quality of Patient Services

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Added on  2020-10-23

Effect of Regular Staff Training on Quality of Patient Services

   Added on 2020-10-23

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Research Proposal
Effect of Regular Staff Training on Quality of Patient Services_1
Table of ContentsTopic “To evaluate the effect of regular staff training on quality of patient services”. A researchon NMC Hospital Group..................................................................................................................31. INTRODUCTION.......................................................................................................................31.1 Overview of research........................................................................................................31.2 Overview of organisation.................................................................................................31.3 Rationale of research........................................................................................................31.4 Research aims and objectives...........................................................................................42. Research Questions......................................................................................................................43. Literature Review.........................................................................................................................53.1 Concept of staff training sessions.....................................................................................53.2 Areas under NMC Hospital Group where improvement is necessary.............................53.3 Ways by which quality of services can be improved.......................................................63.4 Role of staff training in improvement of quality services................................................64. Methodology................................................................................................................................7DATA ANALYSIS..........................................................................................................................8THEMATIC ANALYSIS................................................................................................................85. Foreseen Limitation...................................................................................................................126. Research Schedule.....................................................................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
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Topic “To evaluate the effect of regular staff training on quality of patientservices”. A research on NMC Hospital Group1. INTRODUCTION1.1 Overview of researchTeam-based care can be defined as a provision of health services to families, individualsand communities. Here, at least two health providers work in collaboration to provide high-quality care. Patients receive high quality of services and feel safer, when providers work ineffective manner as a team. Therefore, for delivering better services, it is essential for everyservice industry to make investment for optimising healthcare teamwork. In addition to this, forimproving more patient-centred primary care and promising to provide best services,organisation dealing under hospitality industry, must concern on making improvement in otherfields also (Alam and et. al., 2014). It includes bringing high-technologies to diagnose diseasesof patients and equipments to maintain their medical records accurately. Moreover, riskassessment is required to be done before preparation of care-planning to provide appropriatemedication, for well-being of patients. 1.2 Overview of organisationNMC Healthcare is one of the largest private healthcare in UAE, which ranks as the bestleading fertility service providers in whole world. From last 43 years, NMC proves itscommitment to provide best effective services for well of its patients. It has gained trust of morethan millions of patients by providing them personalized care and genuine concern. But from lastfew years, this hospital face issues related to provide satisfied services to its patients (Campbelland et. al., 2014). The reason behind this is to ineffective performance of staff members.Therefore, to fill service gap in healthcare delivery system as well as offer a continuum of careto patients, a research has been conducted. It identifies where improvement in service industry isneeded and ways through which the same can be achieved. This organisation was awarded asleading hospital firm, with continuous development into the contributing its efforts for the peoplesaving initiatives as well as development of the humanity. Its major focus on serviceeffectiveness rather than profit generation.
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1.3 Rationale of researchThis research proposal is strongly related to leadership in healthcare sector. It will mainlyhighlight role of regular staff training on quality services of patients (Combes and et. al., 2014).The research also describes how regular based training sessions of hospital staff can improveproductivity and working capability. It also elaborates that if a hospital conducts regular basedtraining sessions for its staff then it will directly improve patient services. This clearly claimsthat an effective leadership is required by all industry, it simply improves functioning as well asquality services of every sector (Carayon and et. al., 2014). 1.4 Research aims and objectivesThis part of research entails aim on which entire activities of investigation is based. Italso describes objectives which provide guidelines to project-makers to make strategies forachievement of the same (Gleeson and et. al., 2016). Therefore, for improving effectiveness ofservices for well-being of patients in NMC Hospital group, specific aims and research are givenas below:- Research Aim“To evaluate the effect of regular staff training on the quality of patient services inhealthcare sector” A research on NMC Hospital Group.Research objectivesTo evaluate concept of staff training sessionsTo identify areas of improvement within NMC Hospital GroupTo determine ways by which quality of patient services can be improvedTo ascertain role of staff training in improving quality of patient’s services2. Research QuestionsWhat are the different ways by which quality of patient services can be improved?
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