Effective Business Communication Audit of Data Solutions

The assignment provides a detailed analysis of the communication audit process at Data Solutions, identifying weaknesses in internal and external communications. It highlights three major problems - improper choice of communication channel, partial and limited communication, and ineffectiveness of inter-organizational meetings. The report recommends training for staff on effective communication, implementing official communication channels, and ensuring minutes of meetings are communicated to relevant members.

Running head: EFFECTIVE BUSINESS COMMUNICATION
EFFECTIVE BUSINESS COMMUNICATION
Name of the Student
Name of the University
Author Note

EFFECTIVE BUSINESS COMMUNICATION1
To:
From:
Date:
Subject: Effective Business Communication in Data Solutions.

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The communication audit process refers to the research methods that are used for the
identification of the current strengths and the weaknesses of the internal and the external
communications that exist within the concerned organization. The following essay deals with
the communication of audit of a company that deals in data management software, Data
Solutions. The essay deals with the qualitative significance of the three problems that have
been highlighted in the communication audit of the concern and attempts to provide the
recommended actions that might help the concern to solve the concerned problems
The company in the recent times has been facing various issues that pertain to their
communication audit that was held in the recent times. One of the various problems that is
being faced by the concerned company is the wrong choice of the appropriate communication
channel that is chosen by the employees of the organization with regards to the audience and
the context of the addressal. The correct method of the communication is generally dependent
on the situations that the employees might face at the organization. The lack of the proper
communication among the employees of the organization might lead to the gap in the
communication within the organization thereby leading to the various problems within the
organization. The other major communication issue that the organization faces relates to the
partial and the limited nature of the communication that takes place within the organization.
The surveys that had been conducted revealed the fact that there were certain groups of the
employees who did not receive the proper communication from the authorities within the
organization. This might lead to the conditions within the organization wherein the goals of
the concerned organization would not be met. The miscommunication within the organization
might affect the success rate of the concerned organization. The organization also faces the
problems related to the ineffectiveness of the inter-organizational meetings. The
ineffectiveness of the various inter-organizational meetings might lead to the serious
consequences within the concerned organizations. The ineffective meetings might result in

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the conditions that deal wherein the implementations of the considered strategies that were
discussed in the meeting might be stalled. This might also result in the conditions wherein the
future growth of the company might be hampered due to the communicational issues that are
prevalent within the company in discussion.
In order to solve the three major issues that are faced by the company, a few
recommendations might be stated. In order to deal with the issues related to the improper
choice of the communication channel, the concerned management might be advised to
arrange for the training of the concerned staff on the need for the effective communication.
The concerned management might arrange for the various educational seminars or
presentations that would help the concerned workforce of the organization have a clear notion
of the benefits and the proper ways of the communication. The employees must be trained on
the ways of the communication that might be apt for certain known conditions and audience.
The communication style followed by the workforce must be aligned to the type of the
audience that is being addressed through the concerned communication. The issues pertaining
to the partial and the limited communication might be addressed by concerned management
by implementing compulsion on the use of the official communication handle of the
concerned organization. The concerned management must encourage and urge all the
members of the workforce to use the official communication handle of the organization in
order to communicate with the other members in the work-related matters. The management
might also urge the concerned staff to keep all the communication documented for references
in cases of any discrepancy within the organization or among the members of the same team.
This might help the organization to achieve the set goals within the set timeline. The third
issue that the company has been facing pertains to the issue of the ineffectiveness of the
various inter-organizational meetings that are organized. The concerned management might
be advised to ensure the fact that the minutes of the meeting is communicated to the related

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members of the workforce of the company. The staff members must be made aware of the
strategies that were decided in the concerned meetings. This might help the organization to
achieve the goals that it had set for the concerned time period.
Thus, from the above discussion it might safely be concluded that Data Solutions need
to implement the required changes in order to solve the various problems that the company
has been facing in the matters pertaining to the communication gap that is existent in the
concerned company. This might help the company to motivate the staff in delivering the best
of their capabilities which would aid the progress of the concerned organization, Data
Solutions.