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Effective Business Communications Assignment

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Added on  2020-03-16

Effective Business Communications Assignment

   Added on 2020-03-16

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Effective Business Communications
Effective Business Communications Assignment_1
TABLE OF CONTENTSIntroduction......................................................................................................................................4Question 1........................................................................................................................................4Diagnosis and Reflection.............................................................................................................4The johari window...................................................................................................................4Assertiveness Questionnaires..................................................................................................6SWOT analysis of self communicative skills............................................................................7Part B- Findings from the tools...................................................................................................7Part C-Key Communication Issues..............................................................................................8Question 2........................................................................................................................................8Key models and theories for developing communication skills..................................................8SMCR model...........................................................................................................................8Transaction model of communication.....................................................................................9Theories of interpersonal Communication............................................................................10Developing Conceptual Perspectives........................................................................................11Behavioural Perspectives of communication.............................................................................11Question 3......................................................................................................................................12Action plan for developing areas for weakness.........................................................................12Conclusion.....................................................................................................................................14references.......................................................................................................................................15
Effective Business Communications Assignment_2
TABLE OF FIGURESFigure 1: The four Quadrants of Johari Window.............................................................................5Figure 2: SMCR Model of Communication....................................................................................9Figure 3: Transaction model of communication............................................................................10Figure 4: the Action plan for developing communication skill.....................................................13
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INTRODUCTIONEffective communication can be specified as a key interpersonal quality as well aslearning which prescribes the manner in which communication can be improved. Further it alsoprovides details regarding the benefits which can be attained through same (Arnold and Boggs,2015). Present report initiates with the discussion of three kinds of communication models i.e.revolves around the Johari Window, Communication style questionnaire and Assertivequestionnaire. Further, the communication issues faced by the students have been diagnosed withDISCO model of communication. As it the most convenient approach for analyzing as well asenhancing the qualitative difference while interacting with society (Bays and et.al. 2014).SMCR Model of communication has also been discussed in the report with all its subpartsincluding attitude, listening, knowledge, structure etc. The report ends up with an action planwhich specifies the skills which are not developed in appropriate manner and the manner andtime required for improving the same.QUESTION 1Diagnosis and ReflectionThe Johari windowThe Johari Window model is used to enhance mutual understanding and relationshipamongst members of a group (Sullivan, 2013). It focuses on improving communication weaknessof individuals through self-awareness (Berger, 2014). I have chosen the fourth Quadrant becauseit completely relates to my communication skills that include latent abilities and experienceswhich are not known to me. My latent skills in communication were quite superficial and arepositively influencing my behaviour to a great extent. Communication style questionnaireIn accordance with Braithwaite and Schrodt, 2014 this questionnaire is specially designed todiscover how competent a person is in talking with different groups. I am unable to expressmyself in front of small groups of people who are known to me. This questionnaire has helpedme know my latent capabilities of communicating with a group of strangers; it has also assisted
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