Effective communications Assignment 2022

Running Head: EC 0
EFFECTIVE
COMMUNICATION
STUDENT NAME
[Company address]

EC 1
Table of Contents
Effective communication................................................................................................... 2
Challenges and barriers.................................................................................................. 2
Strategies to overcome barriers......................................................................................... 2
Influence of cultural awareness......................................................................................... 3
References................................................................................................................. 5

EC 2
LO1
Challenges and barriers
Mr Fishy is established in the Brought market near London Bridge and providing their food
services for last 10 years. Twenty staff members are employed in this restaurant working on part
tome and fill time basis. They belong to different cultures and background. Although there are no
differences have been occurred in the services and but communication barriers become problems
sometimes and the because of tensions surrounding the probability of Brexit, relationship
between the British and non-British workers have been identified in the restaurant. Some of the
challenges and obstacles of effective communication includes irregularity of communication,
relying to the technology to deliver the messages, supposing the audience recognizes the jargon,
not listening to the workers, not making the communication a headship function, and assuming
that everyone is a brilliant communicator. Some of the barriers include perception barrier
(difference in opinion), emotional obstacles (fear and doubt), language barriers, cultural barriers,
and physical barriers (closed door and cabins for employees). These challenges and barriers
hinder the effective communication in Mr Fishy and affect the healthy relationships (Jenifer and
Raman, 2015).
LO2
Strategies to overcome barriers
To avoid the communication issues and Brexit related tensions among Mr Fishy’s employees we
must work collaboratively. There are some strategies that can be used in Mr Fishy such as open
interaction with employees, avoid using slangs in the workplace, remain aware about different
cultures, keeping the door for employees, and using a communication app (Jenifer and Raman,