Effective Communication in Health and Social Care Practice

This presentation discusses the importance of effective communication in health and social care work setting, communication wishes or preferences of individuals, possible barriers to communication, and equality, diversity and inclusion in the health or social care. It also covers the impact of communication on relationships within the work setting, approaches used to accomplish challenging situations, and ways to overcome barriers to communication.

Effective Communication
in Health and Social Care
Practice

TABLE OF CONTENT
 INTRODUCTION
 Understand the importance of effective communication in health and social care work
setting
 Communication wishes or preferences of individual
 Understand possible barriers to communication
 Understand equality, diversity and inclusion in the health or social care
 CONCLUSION
 REFERENCES

INTRODUCTION
 Communication is referring to a two-way process which basically involves message
transformation from one person to a group of another person.
 It basically includes three components such as sender, message or recipient. The health
care system provide treatment to an individual who have ill or some medical condition.
 The social care system provides care or support of vulnerable people such as elderly
people or children.

Understand the importance of effective
communication in health and social care
work setting
 Reason to communicate people.
 The impact of communication on relationships
within the work setting.
 Approaches used to accomplish challenging
situations.

Communication wishes or preferences of
individual
 Communication or language wishes or
preferences of individuals to communicate
effectively.
 factors needs to consider when promoting
effective communication.
 List of communication methods and styles to
meet individual needs.
 Respond to an individual’s reactions when
communicating.

Understand possible barriers to
communication
 Barriers to effective communication
 Analyse ways to overcome barriers to
communication
 Access the support or services which
enable an individuals to communicate
effectively

Understand equality, diversity and inclusion
in the health or social care.
 Explain the terms equality, diversity as well as inclusion
 Equality
 Diversity
 Inclusion
 Impact of barriers to inclusion
 Legislation related to equality, diversity and inclusion in
service provision
 discussion to promote equality, diversity and inclusion in
work practice

CONCLUSION
 From the above discussion, it has been concluded that communication is a two way
process.
 The people need to communicate freely in order to express their needs, to share the
ideas or information, to secure a good relationship. It also concluded that
communication within the workplace build trust, support the understanding of
individuals need.
 It also concluded that communication are established as per individual needs, age, own
language as well as cognitive abilities.

REFERENCES
 AUGUSTUS, J., 2019. 8 Equality and Diversity in Mental Health Practice. An
Introduction to Mental Health, p.123.
 Baker, P., Brookes, G. and Evans, C., 2019. The language of patient feedback: A corpus
linguistic study of online health communication. Routledge.
 Chicca, J. and Shellenbarger, T., 2018. Connecting with Generation Z: Approaches in
nursing education. Teaching and Learning in Nursing, 13(3), pp.180-184.
 Dill, B.T. and Zambrana, R.E., 2020. Critical thinking about inequality: An emerging
lens. In Feminist Theory Reader (pp. 108-116). Routledge.
 Dol, J and et.al., 2020. The inclusion of mothers in human resources for health
planning. International Nursing Review, 67(1), pp.101-108.
 Gellis, Z.D and et.al., 2019. Evaluation of interprofessional health care team
communication simulation in geriatric palliative care. Gerontology & geriatrics
education, 40(1), pp.30-42.