Effective Communication: A Personal Quality for Personal and Professional Development

Assessment

Communication is an important aspect of everyday life, be it personal,
professional and academic. This reflective essay identifies a personal quality of effective
communication which emerged as a part of various workshop and exercises undertaken during
the module. The essay will examine the application and demonstration of this personal quality
across the various module activities and experiences. The personal quality that I consider to be
my strength is effective communication.
Define and describe this quality
Effective communication is defined as the process that involves exchange of ideas,
opinions, thoughts and knowledge to receive a message and understand it in a clear manner. This
comprises of delivering the message to a target audience in a such a manner that it is received
satisfactorily (Coffelt and Smith, 2020). Therefore, effective communication requires an
individual to be clear and complete during a conversation. This requires learning those skills
which assist an individual to exchange information with empathy, clarity and understanding. It
has extreme significance in both personal and professional lives.
Communication takes place in verbal as well as non – verbal forms. It also takes place in
visual, written form and through listening. In addition to this, the communication can be
undertaken in- person or over call or on internet. Communication can be considered to be
effective if it is concise, clear, complete, correct and compassionate (Hargie, Dickson and
Tourish, 2017). These are the 5 C’s of communication that I feel I possess as a strength. While it
is difficult to measure the effectiveness of communication, it cannot be denied that it has a
significant impact.
The concept of reflection comprises of a rational analytical process which is undertaken
for the purpose of extracting knowledge from experience. There are four types of reflection
based on the different modes of thinking. These are situational, deliberate, technological and
dialectical (Van Beveren and et.al., 2018). It can be analysed that by adopting deliberating
thinking mode, the personal quality of effective communication has been chosen for this
reflection. The concept of reflexivity that comprises of continual reflection upon a research
process by a researcher. Using this concept, I reflected upon self to provide an impartial and
effective analysis. By examining own feelings, motives and reactions, I could determine their
influence on my actions with respect to effective communication skills.
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Explanation and evaluation of the quality
Considering the personal quality of effective communication that I possess, it can be
evaluated that this quality is important in both personal and professional field. In personal field, I
feel that effective communication is required to be in close harmony and relationship with the
family members and friends. Similarly, in the professional field, effective communication makes
it possible to achieve difficult tasks by gaining cooperation of colleagues and team members.
However, it can be evaluated that along with communication, other qualities are also required for
excelling in the professional field. Similarly, I feel that effective communication enables one to
pass the desired information in a clear form in which it can be easily understood and correctly
interpreted. In this manner, it helps in avoiding miscommunication and delays. The tasks could
be undertaken in a smooth manner. It can be evaluated that this quality is prime need of every
aspect as communication is required in every field.
The quality of effective communication is a strength for me. This is the quality which
plays a significant role in development of trust. A person communicating in an effective manner
is able to gain trust of people in personal and professional life. In this, this quality is strength as it
helps in development of strong relationships at personal and professional level. For example,
while working with other students during the module activities, I could develop stronger
relationship with them due to the quality of effective communication. Secondly, effective
communication provides strength as it promotes the loyalty of team members. At academic and
professional level, there are various tasks that are accomplished in teams. Gaining loyalty of
team members is essential in such situations. For example, by effectively communicating with
the team members, I found that they were more loyal towards the team goals and tasks.
Thirdly, I feel effective communication is a strength as it helps in resolving issues and
conflicts. Whether performing at personal or professional front, conflict management is
essentially important. Issues and conflict may arise anytime and are sometimes inevitable.
Effective communication helps in resolving the issues. For example, while working in teams
during various activities in the module, I have displayed the quality of effective communication
whenever there was any situation of conflict.
Communication is an appropriate quality which is needed by people to enhance their
personal and professional abilities to achieve better results (Kerr and et.al., 2020). It is helpful in
developing better relationships with people which helps in increasing their trusts towards the
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