Effective Communication Strategies for CALD Families

Running head: EFFECTIVE COMMUNICATION STRATEGIES FOR CALD FAMILIES
Effective communication strategies for CALD families
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EFFECTIVE COMMUNICATION STRATEGIES FOR CALD FAMILIES
Table of Contents
Introduction: 2
Findings and discussion: 2
Issues faced with CALD families: 2
Strengths based care for CALD families: 4
Recommendations: 6
Conclusion: 7
References: 9

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EFFECTIVE COMMUNICATION STRATEGIES FOR CALD FAMILIES
Introduction:
Communication can be defined as a potent tool for all the everyday life activities, as human
lives are interdependent on societal connections tremendously; the communication is an
unavoidable necessity for human society. However, when there are challenges within the concept
of communication there can be various personal and professional issues. From the respect of
health and social care, communication is a key attribute that forms the basic foundation of the
care facilities and services provided (Priest, Baxter & Hayes, 2012). However, there are certain
issues with communication that can lead to many challenges and obstacles in the path of
delivering adequate care and support to the needy. On a more elaborative note, it has to be
mentioned in this context that the most vital contributor of the communicational issues in the
health and social care context is the cultural diversity or differences. It must not escape notice
that the culture plays a very important role in the basic characteristics of a human being and his
personality attributes (Caperchione et al., 2011). This assignment will attempt to explore
different issues in child and family health and development with respect to CALD families and
the best practice strategies to overcome it.
Findings and discussion:
Issues faced with CALD families:
The culturally and linguistically diverse communities or CALD refers to a vast variety of
cultural backgrounds, comprising of either indigenous or immigrants, that have a linguistic
restrictions along with traditional norms that pose challenges in the process of interaction with
the mainstream society, even in case of the care and support scenario. The very first issue aced

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EFFECTIVE COMMUNICATION STRATEGIES FOR CALD FAMILIES
when caring for a culturally diverse population includes the language barrier, which is by far the
most impactful communication challenge in case of CALD families. According to the
Boughtwood et al. (2011), that a vast majority of the care mishaps and compliance issues stem
from the low to nil working knowledge or understanding about English. It has been supported by
the Nichols, Horner and Fyfe (2015), despite English being the most common operational
language and the most effective and abundantly used second language, there are a vast variety of
ethnic communities that do not have working command over the language. The most promising
contributors in this case have been reported to be the use of complex language and jargons in the
care scenario that restricts the CALD families and individuals. According to Hebbani and Colic-
Peisker (2012), the CALD families often are discriminated and stigmatized fir their lesser
understanding and working knowledge in English even in the care scenario. Hence, the CALD
families have been reported to seek out care only in desperate and unavoidable cases which often
provokes preventable severities and contribute to lesser health outcomes for the CALD
communities when compared to their mainstream counterparts in the society.
Another very common issue in case of the CALD families is the differential social and
cultural backgrounds and understanding or health and social care. It has to be mentioned that the
traditional concept of health care and support often differs widely from the regular concept of
health and social care. That is the reason the miscommunication is further deteriorated between a
CALD individual and a regular care provider belonging to th mainstream society. When
accompanied by the added burden of lack of English proficiency this often leads to worse
communication outcomes in case of the CALD families and can even lead to worse outcomes for
the person or family in the need of care (Caperchione et al., 2011).