EFFECTIVE HANDOVER2 Importance of an effective handover During my placement period, I was working in the children’s unit. I was tasked with duties and responsibilities such as administration of oral drugs, injections, wound care, cleaning among other tasks. At all times, I learnt that effective handover at the end of my shift was essential as reflected henceforth using the Gibbs reflection cycle. Event description At one time, I was due for the night shift and arrived 30 minutes before the commencement of my shift. The outgoing nurse hurriedly gave a written in-patient record and left. No formal nursing handover was conducted. Regrettably, a 6 years old pneumatic boy had been admitted just before my arrival. Little did I know that the outgoing shift had just given an IV for rehydration while awaiting lab results. Feelings It was a bad feeling to realize during my rounds that the child was still in pain with no treatment given. This was courtesy of poor nursing handing over contrary to the sixth NSQHS standard (Iedema, Piper, & Manidis, 2015). Evaluation From this incident, I came to learn that through effective nursing handover, identification of patient and matching of procedures is achievable(Australian Commission on Safety and Quality in Healthcare, 2012). Analysis
EFFECTIVE HANDOVER3 I found it vital to ask for additional information from the outgoing to clarify patient details that may be unclear. Conclusion At all times, I vowed to myself to always conduct an effective handing over process at the end of my shift. This will reduce the occurrence of errors and near misses at work. Action plan In the coming days of my nursing profession, I will always partner with patients and other consumers to capture information that may have been missed during handing over(Australian Commission on Safety and Quality in Health Care, 2011). I will also embark on effective nursing handover for efficient service delivery.
EFFECTIVE HANDOVER4 References Australian Commission on Safety and Quality in Health Care. (2011).Patient-centered Care: Improving Quality and Safety Through Partnerships with Patients and Consumers (illustrated ed.). Australian Commission on Safety and Quality in Health Care. Australian Commission on Safety and Quality in Healthcare. (2012, September).National Safety and Quality Health Service Standards. Retrieved from Safety and Quality: https://www.safetyandquality.gov.au/wp-content/uploads/2011/09/NSQHS-Standards- Sept-2012.pdf Iedema, R., Piper, D., & Manidis, M. (2015).Communicating Quality and Safety in Health Care (illustrated ed.). Cambridge University Press.