Effective Management of Employees and Organisational Performance

This report discusses the importance of effective management of employees for organisational performance. It covers various leadership theories and the role of managers in Unilever plc.

Effective management
of employees and
organisational
performance

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................4
ESSAY.............................................................................................................................................4
REFLECTION ................................................................................................................................9
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Employee is one of the most valuable resource of the organisation which is very
important for the managers to be managed and controlled effectively in the organisation. There
are large number of organisations are present in the market which becomes failed in their
working because it becomes disables to deliver the maximum returns to their employees. It is
seen in many examples that those organisations which has provide priority to their employees
over their personal goals becomes successful in the market (Abualoush, Obeidat, and Al-Badi,
2018). These organisations has analysed the needs and desires of the employees and try to fulfil
them in effective manner. This approach of the management has motivate the employees towards
the company and enables them to become more productive in the organisation. These employees
has potentials to make the organisation more competitive so that different types of strategic
problems can be solves.
Leadership is the quality of a person which is used by them to control the attitude and
will of the employees towards the goals and objectives of the organisation. It is very important
for the management of the organisation that they set the framework of the leadership effectively
in the organisation so that it becomes easy for the organisation to faced different workforce issue
in the organisation. There are large number of employees are working in the organisation which
makes difficult for the organisation to achieve accuracy from, them. It is very important for the
managers of the organisation that they have developed effective strategic management in their
organisation (Agarwal, and Sambamurthy, 2020). The management has performed the duty of
organising and controlling the activities of the employees so that the goals and objectives of the
organisation can be achieved effectively and efficiently in the organisation. This report is based
on the essay related to the effective management of the employees and the organisational
performance and the organisation which is chosen here to demonstrate this report is Unilever plc.
It is one of the critical topic because the leadership is one of the important aspect for the
performance of the employees. This report provided brief discussion related to the various
theories of leadership and the role of leader and the manager in the organisation.

MAIN BODY
ESSAY
Leadership is one of the most significant aspect for the performance of the organisation.
The performance of the organisation are the combination of efforts made by all the employees
and management of the organisation. The efforts and hard work of the employees are depends
upon the needs and desires of the employees in the organisation. It is the responsibilities of the
leaders that they analyse the needs and preference of the employees and try to fulfil them. If the
needs of the employees becomes satisfied then their productivity can be increased which is very
favourable for the management of the Unilever. There are many roles has performed by the
leaders of the organisation because the productivity of the employees are based on these roles.
These roles has make the leader more effective and competitive in the market. The brief
discussion related to the roles of leader in relation to organisational performance are given
below:
Motivator is one of the important role of the leader in the organisation which increases
the performance of the employees in the organisation. The importance of motivation are
increased by huge level as the competition of the market has increased the level of workload on
the employees (Ali, Paris, and Gunasekaran, 2019). This workload has lead to the development
of stress, anxiety and other harmful factors in the employees which decreases their productivity.
The leaders of the Unilever has evaluate the personal goals of the employees and helps them to
achieve which makes them motivated towards the organisation. There are large number of
problems and barriers are arises in the management of the organisation which makes the
employees confused. Leaders acts as mentor in these types of condition. Under the critical
circumstances the leaders of the organisation has used their experience and provide moral as well
as mental support to their employees so that the problems can be solved in effective manner.
These problems are very harmful for the organisation as they becomes threat for the survival of
the organisation. The solution of these problems has enables the organisation to increase their
performance.
It is not possible for any leader of the world that they have learned all the skills and
knowledge in their personality because the deviations are present in all the persons. The
environment of the business are one of the dynamic environment under which the leaders has to

faced diversified range of problems and aspects. The effective leaders act as learner in these
types of circumstances. They have gain different types of knowledge and experience from these
situation which becomes very beneficial for them in future. The knowledge developed by the
managers are also beneficial for the employees of the Unilever.
Communication is one of the most important and effective aspect of the organisation. It
helps the employees to interact with each other. It is very important for the leader that they
becomes effective communicator because there are many situations are present in the
organisation where the leaders of the organisation has to deliver different types of speeches to
their employees (Church, and Waclawski, 2017). If the leaders of the organisation has effective
communication then the barriers in communication can be minimised and the main message of
the speech can be delivered to all the employees of the Unilever.
Under Navigator role, the leader of the organisation has developed effective vision for
the organisation and convey it to all the employees of the Unilever. The mission statement of the
company are one of the important document which provided direction to the employees as well
as to the management of the organisation. It is the duty of the leaders that they influence the
behaviour and attitude of employees towards the achievement of organisational goals and
missions. There are different types of employees are present in the organisation which are having
diversified behaviour so it becomes important from the leaders to evaluate these behaviour and
mould them according to the needs of the organisation.
It is very important for the management of the organisation that they develop effective
culture in the organisation. The culture of the organisation has great role in the performance of
the organisation because if the management of the organisation requires effective productivity
from the employees then they have to deliver effective working culture to them. The culture of
the organisation should promote employee rights and rewards (Ferraris, Mazzoleni, and
Couturier, 2018). This types of culture has delivered maximum returns to employees which are
beneficial for the performance of the employees.
Management is a process of organising and controlling the activities of the management
for the achievement of organisational goals and objectives. The importance of management are
very high because there are many problems are present in the organisation which requires
modern solution from the management of the organisation. The management of Unilever has
operate their business in many countries of the world so the level of employees are very high in

the organisation. The high level of employees and the competition in the market leads the
country to develop strategic management in the organisation. The management of the Unilever
has divide all the processes of their business in different departments and assigned different types
of managers in them so that all the activities can be done effectively in the organisation. These
managers has managed huge workforce and has to done many functions in the organisation. The
functions are recruitment, selection, training, motivation and development. All these functions
are very important for the managers of the organisation because the success and failure of the
organisation are depend upon the effectiveness of these functions of the management (Gope,
Elia, and Passiante, 2018). There are different types of roles are performed by the managers of
the organisation and the brief discussion related to the same are given below:
Figurehead is one of the important and valuable role of the managers in the organisation
under which the manager becomes inspiration for others in the organisation. There are different
types of responsibilities has to done by the managers such as legal, ceremonial and legal. All
these responsibilities are important for the managers of the organisation because it makes the
employees role model in front of their subordinated. The managers of the Unilever has fulfil all
their roles effectively in the organisation. The role of leader are also performed by the managers
in the organisation. There are different types of teams are created in the organisation which has
operated critical task of the company. There are some managers are present in the market which
are providing responsibility to act as leader in the organisation. The needs of support and
motivation are very high in these teams of the organisation because the member of these teams
has done critical job in the organisation. There are some activities are present in the management
of Unilever under which the team of several members has conduct their operations.
Liason is one of the most important role of the managers under which they have to
develop various internal and external contacts. If the managers has developed the effective
network of connection outside the organisation then the information of the competitors can be
reached at the company which helps to develop counter strategy (Heath, 2020). If the internal
links of the managers becomes effective then it becomes possible for the managers to obtained
the information related to the politics and strikes by the employees in the organisation. The
managers of Unilever has effective internal and external links which helps to established
effective data centre in the organisation.

One of the important role which the managers of the organisation has to perform in the
organisation is Dissemination role. Under this role, the manager of the organisation are
responsible for the spread of information to all the parts of the organisation. There are some
information are present in the company which is required to be reached to all the employees of
the organisation. The managers of the Unilever has perform great role under which they deliver
the mission vision and objectives of the company to all the employees of the workplace.
The role of the spokes person are also done by the managers because it acts as link
between the company and the employees. The managers of the organisation has delivered all the
orders and information to the employees on behalf of the organisation. There are some managers
has assigned duty of the spokesperson to represent their organisation in front of the others. It is
one of the important function of the managers so that it is essential for them to have effective
communication skills in their personality (Holland, Cooper, and Sheehan, 2017). The usage of
communication skills are very high in the management under which the managers becomes able
to speak.
There are different types of employees are working in the same organisation which are
having different mind set and mentality. Their ideas and suggestions in any specific aspect may
be different. The chances of making conflicts between these employees are very high between
these employees which created disturbance in the organisation. The managers of the organisation
has act as disturbance handler in these situations and try to solve these conflicts. There are many
situations are created in the management under which conflicts are arises between the employees
and the company under which different types of strikes from the employees has to faced by the
company. The manager of the organisation has act as negotiator in this condition.
The role of resource allocator are one of the most dynamic role which the manager has
performed in the organisation (Kamble, Gunasekaran, and Dhone, 2020). There are different
types of resource are present in the organisation which is required to be allocated effectively so
that maximum returns can be take out. The managers of the organisation has developed effective
allocation of all the resources so that it becomes easy for the organisation to develop effective
returns from the company.
Leadership theories play a key role in increasing approach of a leader in managing large
number of employees. In the recent times, many organisations focus on development of effective
leadership approach for development of a governing approach. All major companies in the

international and national marketplace focus on increasing business strength by using correct
theory of leadership. This is one of the major role and responsibility of a leader to focus on
development of key approaches which are effective in management of large number of
employees. The autocratic leadership style is considered as a key approach in leadership style
which includes effective decision making approach. In this type of leadership approach, the
decisions are made according to sole decisions of a leader. The leadership also includes focus on
key functions of the organisation by self developed approach. Another major crucial leadership
style is democratic leadership in which decisions are taken on the basis of advise of all
employees. In the decision making, all employees participate in democratic leadership style and
contributes to effective decision making. This is also one of the major roles of a business entity
to implement democratic leadership style in order to achieve major aims and objectives.
(McDowell, and Harris, 2018). Different companies in the domestic and global marketplace
focus on implementation of this leadership style in order to achieve quick results.
Situational leadership is also a key type of leadership approach which helps a leader to
act upon a particular situation. The situational leadership play an important role in development
of key decisions on the basis of judgements according to the situation. On the other hand
management based theories and models are helpful in increasing business strength with key
competition based strategies. In the implementation of management theories, the human
relationship theory is ranked at the topmost position. The human relationship theory is a key
approach which helps a company to develop and maintain effective relationship between
employees. The application of this theory helps a company to organise effective harmony
between different workers (Luthans, Luthans, and Luthans, 2021). Key role of management is to
focus on implementation of control and supervision in order to achieve desired results. The key
function of a business should be to analyse importance of management theory and carry them for
welfare of whole company.
Organisational approaches create a positive environment in the company and helps in
achievement of positive outcomes. A company should set its approach in the right direction and
achieve its targets in the contemporary business environment. It is crucial role of a business to
put emphasis on development of management approach which is supportive to all employees. All
management roles and policies are effective in development of right approach for the company
welfare. All major companies in the international marketplace also focus on information and

technology to perform quick and accurate decisions. The management of a company should also
focus on implementing principles of management given by Henry Fayol. These principles are
effective in development of a company with a major focus on key approaches which are
important for overall development of the company. In the era of stiff competition between
companies, it is essential for a company to apply essential management and leadership style. The
different companies should also put emphasis on correct management style for achievement of
desired goals and objectives. The key functions of a business should also include major emphasis
on development of key approaches which are essential for effective outcomes. Performance
management is also one of the major factors which are important for increasing productivity of
employees (Mone, and London, 2018). This is also one of the major role of a company to
implement key practices which are important for development of a focused technique to resolve
organisational problems. Companies should focus on conflict management technique to resolve
major disputes of the organisation. The conflict management in an organisation should be
developed by a business entity in order to achieve harmony between employees. Human resource
management of Unilever should develop a key organisational approach in development of
international strategy. The creation of internal environment is also important for the company
which creates an effective workplace management.
In the corporate world, it is important for a leader to have a set of skills which are
important for the growth of an individual. It is also one of the key roles and responsibilities of a
leader to take actions according to marketplace demand and trends. Employee productivity
should be major concern of a leader which helps in increasing overall strength of a leader in
effective ways. The leader should focus on development of different perspectives and understand
mindset and perception of various employees in order to gain desired output. The employees
should also follow effective decisions and instructions provided by a leader in order to lead the
marketplace (Nazir, and Islam,2017). This is one of the key and major role of a leader to analyse
current business environment and develop focus on key operations. In the recent times, many
companies also focus on hiring professional experts to deal with different types of market
consequences. In order to cope up with marketplace challenges, it is important for a company to
develop strategies. In order to lead the marketplace it is essential for a company to focus on
implementation of those strategies.

REFLECTION
I am very much enthusiastic and passionate to develop professional career in
management field. I always try to develop skills and competencies in me to face different issues
and obstacles in my life. I will focus more on development of professional skills in order to gain
growth in my career field. I understand that different types of skills play an important role in
overall development of an individual and leads to develop effectiveness in different tasks and
activities. I am always dedicated to achieve my short, medium and long term goals which are
listed in my personal development plan. I consider that leadership skill is most important skill
which are person needs to develop in the personal and academic life. I also analyse my
importance in order to gain effective growth rate at the marketplace (Pandita, and Ray, 2018). I
will also implement my leadership skills with effective measures in order to manage employees
in my subordinate and personal life. I will take into consideration development of decision
making skills which will increase my ability to develop effective decision making related to
different situations. I will also develop managerial skills in order to gain growth in the
professional career field. I am thinking to take support of these skills in order to move ahead in
the respective organisational life.
Skills are the foremost important possession of a human being. They are needed to do
each and every activity in life, be it in personal life or professional work. The various personal
skills are communication, collaborative skills, skills needed for resolutions of different conflicts,
or problems, skills needed to adjust according to environment that are adaptability skills, leading
skills and many more (Rajagopal, and Davila, 2020). These are called soft skills or personal
skills. The various professional skills are communicating skills, teamwork skills, time
management, resolutions of conflicts and various other problems arising in the organisation,
creativity skills, professional work ethics, interpersonal skills, and leadership skills.
As an individual, I have learnt a lot and have gained a lot of knowledge and have a lot of
my skills increased. My professional growth has been increased on a great level. All my
technical, technological, strategic skills have grown to level that I have made me a great
employee. All my technical skills has increased, I have gained a lot of computer skills with all
working and operating skills that are needed to run an organisation. There have been a lot of
difficulties and hardships that I have faced during my professional journey. With the increase in

skills, my thinking also got widened. With critical, analytical skills and learning, I got to posses
great logical thinking about the organisation and even on personal level.
It was earlier difficult for me to manage, lead and operate a team. For me, in the
beginning, even completion of targets on time was also an issue. Time and team management,
these two were never my cup of tea. But with time, team, colleagues, and my learning nature, I
was able to grab all things. Earlier I was not able to hold or take decisions. But with time, there
has been a tremendous change in my behaviour and can take decisions on each and every thing
in life (Ramos, Afonso, and Rodrigues, 2020). Decision taking power has increased and has
become independent . There has been a different confidence in me when it comes to problem or
dispute solving. I now know how, when , where, and which management technique or what will
be used for the solution of a particular dispute.
While I have grown as a different person, with the increase in my capabilities and
capacities, that have strengthened me as a person, I have come a long way. My communicating
skills have been improved a lot. Human as a social animal, I have learnt a lot collaboration with a
lot of people on a large scale (Shen, Dumont, and Deng, 2018). As a leader, or an employee, I
have gained the adaptability skill and has created a dynamic personality for me, which has a lot
of personal and professional benefits with it. The foremost and most important benefit is being
having a dynamic nature that can be adjusted in or for any environment. Being a dynamic and
social personality, a lot of new people add in our life, workplace and even in personal lifestyle.
With this addition of new people in life, new ideas, beliefs, values and all are welcomed in our
lifestyle. But these can be negative or positive, it just depends on us how well and in what way
we consider these in our daily running life, as these will impact us in many ways and in every
form (Stewart, and Brown, 2019). The thinking capabilities has also gone a drastic change in my
life. I have started thinking logically, sensibly and with complete knowledge of the subject
matter, which have resulted in greater profits and an increase in my social value. Even there has
been a great increase in my self confidence and motivation internally. I am very much motivated,
even in some worst case scenarios, my self confidence and self motivation has not been affected.
I already have developed emotional intelligence, which resulted in strengthening of my mental
peace and morale. In today's world, there has a great need for this mental peace. And mental
peace is considered the biggest success today (Wehrmeyer, 2017). So according to me, I have
achieved a lot and being mentally happy , I have gained a lot of strength.

CONCLUSION
From the above stated report it can be concluded that management is the backbone of an
organisation which helps in arrangement and development of a company. It is also key role of an
organisation to focus on implementation of best leadership style in order to effectively manage
different employees. This project concludes the importance of effective management of
employee and organisational performance. This report also concludes the importance of theories
and models which play a key role in development of a business. This project also concludes the
significance of reflection in order to develop effective edge at the marketplace. The above
discussion also concludes the role played by different skills in order to develop focused approach
in learning and development.

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