Total Quality Management - Report

Added on - 22 Jul 2020

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Effective Organisations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK..............................................................................................................................................1Process of TQM..........................................................................................................................1Cost of TQM...............................................................................................................................3Different principles of TQM.......................................................................................................3CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................6
INTRODUCTIONTotal quality management is the process through which the the different businessorganisation ensures the effectiveness of operations which is very much important in ordertoreap their targets as well as objectives. It alsoknown as the process through which the totalproductivity is maintained by taking various steps that give desired results in long run. WUR is awell known organisation and is doing its business in an efficient manner (Wang, Chen and Chen,2012). Following report will discuss the various techniques that can be utilised by the companyto expand their scale of business.TASKTotal quality management is a well known strategy that can help in getting better anddesired results. Successful organisation needs to be figure out gratification of consumer whichhashaving an adverse impact directly on nether line. They have to create as well as maintainenvironment so that they can maintain culture of quality anddemands to be structured andsystematic process. Some of the following Implementing to quality are as follows :-Process of TQMClarify vision, mission and values :-Employee should know that how to frame and tiedup the strategy to fulfil the respective goals of the organizations. All employees should be onsame page to understand what plan is and where they are heading to as according to their plan(Talib, Rahman and Azam, 2011).For this they should develop various educational andorientation programs through which they can communicate about mission, values, and vision atinitial level.By doing this the chances of achieving the set targets increases with the organisationand hence total productivity gets increase.Identify critical success factors :-They need to understand some critical factors whichdirectly and indirectly help them to focus on the objectives and getting closer to the mission.These are some performances which is measures by some of the parameters so this will get toknow how organisation is going to the plan. Some of the parameters are as follows :-process improvementEmployee satisfactionFinancial performancemarket share1
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