Use of Technology in Recording and Reporting in Healthcare Settings

Use of technology in recording and reporting in own care setting
Technology is being continuously evolving in each every field and organizations need to align with it for achieving
competitive advantages. Hospitals and healthcare settings are building its healthcare activities by adopting technological
frameworks. One of the most important facilities that have been provided by technologies is advanced arrangements of record
keeping methods (Mastebroek and et.al., 2014). Healthcare settings like Surrey and Sussex hospital have increased its record
keeping process by adopting technological tools in gathering patients' details and reporting number of admissions, discharges
electronically. It has also laid emphasis on service involvement models and applications to strengthen its process of medical
recording services.
EHR Systems
Use of Electronic Health Record Systems have raised the standards of record keeping process within Surrey and Sussex
hospitals. Healthcare professionals are effectively using the most advanced form of IT systems to track patients' health status and
recording their health data. Healthcare professionals are receiving high amount of support while treating their patients (Gorst and
et.al., 2016). With the development of EHR, doctors of Surrey and Sussex hospital do not have to undergo for past records of
patients. As per UK governmental policies, provision of NHS care record, hospitals must have advanced EHS systems for
recording and reporting health data. It will provide specific standards to store patients' data for longer time frame without a risk of
getting dissolved.
Computerized patient records
Surrey and Sussex hospitals are increasing its decision-making process with continuous involvement of CPR in its clinical care
system. Patients are diagnosed by including all its digitalized frameworks of assessing and developing patients' reports. With CPR,
the hospital has received number of ways to store and arrange health data in an effective and smarter way (Bates and et.al., 2014).
Surrey ans Sussex have strengthened its process of record keeping by inclusion of advanced hospital protocols. Hospital has also
utilized different online formats of effective patients' records module.
Use of smartphones and tablets
Use of smartphones are also being increasing in healthcare settings and it is commonly increasing for all clinical and non clinical
staff to adhere their services with these tools. Healthcare professionals ans overall staff is maintaining effective internal
communication and proper exchange of information with each staff member. Along with it, healthcare professionals are getting
support in terms of learning new medical techniques for surgeries etc. Apart from this, mobile phones are giving high support to
Surrey and Sussex hospital in maintaining link with nursing, non- clinical staff's calling systems (Mastebroek and et.al., 2014).
Taped records are also being used within hospitals for effective health data development. These recordings need to have a proper
consent if it has delivered by any service user
Digital machines and technologies like punching systems, patients' or visitors monitoring systems etc. can easily record the
number of people arrived and departed in premises. This will help the managers to keep a daily record patient flow without the
involvement of nay manual calculations (Roski, Bo- Linn and Andrews, 2014). Apart from health records, hospitals have different
other record keeping processes that need to be conducted precisely. Surrey and Sussex have efficient systems for securing patient
health data and have established high range of other technological tools to maintain its organizational records as well. Call
histories, minutes of meetings, patients' bills and income statements are being stored with highly secured software.
Benefits of involving service users in record keeping processes
Service users are highly getting involved in certain medical and hospital administration processes these days. For
hospitals, service users are the most important and necessary element to find out loopholes within system. Hospitals may directly
assess needs of patients and their relatives by giving them proper right to say in record keeping. A record keeping process may
involve information related to patients' details, their billing summaries, length of stay, their feedback forms and other clinical
reports. Hospitals follow different recording procedures depending upon the systems used by it (Pow and et.al., 2015). There are
some guidelines that have been generated for ensuring high quality of health recording and reporting processes. As per National
involvement standards and guidelines, service users' involvement must be promoted within hospitals to receive a proper decision-
making process, increase their confidence and empower them to provide basic health learning at personal level. Hospitals must
take prompt actions on negative feedback of service providers and there must be a transparency maintained among healthcare
professionals and patients.
National learning and reporting system
This system was formed in year 2003 for specifying patient safety specifications related to fall incidents, injury to patients. As per
this system, hospitals need to submit their patients' incident report so that the system can build strategic frameworks to reduce such
EFFECTIVE REPORTING AND RECORD KEEPING IN HEALTH AND SOCIAL CARE
Principles of co-production and co-management
For increasing service users' involvement in recording process, clinical staff may adopt the principles of co production and
co-management. Hospital staff may effectively involve service users or patients in record keeping process of hospital premises.
These principles will develop the effective communication between service users and physicians ( Zhu, Rodgers and Melia, 2014).
Hospitals need to gather all health record with an aim to educate and empower patients. While developing any health record,
physician must share information to related patient to make a comfortable and approachable environment.
Care of choice
Healthcare settings can receive information related to patients' choices and may directly assess their needs and demands by
involving them into record keeping process (Gorst and et.al., 2016). Hospitals may include different segments of information to
analyze its overall pattern of recording to deliver it a high quality of clarity and accuracy. By the help of service users, the hospitals
can be specifically focus on what a patient wants.
Access to information
Hospital need to adopt certain rights which facilitate patients in terms of asking questions related to their own health.
Surrey and Sussex hospital has followed Right to Information Act for its service users to maintain an approachable environment for
patients. Apart from this, the hospital has also devised an accessible plan to solve general queries of patients ( Barclay and et.al.,
2014). Hospitals must ensure that service users are highly involved in health data recording process to maintain high level of
confidentiality.
NICE Guidelines for recording and reporting process
Hospital are continuously following guidance designed by NICE for effective record keeping process. It has laid emphasis
on clear discussions and description that need to be presented to service users or patients. All departments within hospitals are
required to give full information and explanation to the details generated or presented within any health or hospital records ( Paul
and et.al., 2015). There must be a specific provision related to the audit of the record keeping procedures to maintain correct
process of reporting and recording health data. As per the act, hospitals need to form a team or committee to control its overall
recording process. It also describes about the management of all information related to medical supply and orders which need to be
documented properly. As per NICE guidelines, hospitals are required to establish a person- centered approach within its premises
to strengthen its recording methods. There are certain rules which need to be followed while recording health data such as effective
M3 Use of digital technology in relation to own medical management procedures or care plan
For developing a standard care plan and other medical managerial processes, hospitals may utilize the use of advanced
technological tools. Clinical staff may use medical project software to develop highly professionalized care plan. Technological
devises may set up to create high accuracy in each of the clinical reporting processes. In terms of patient needs and care,
technology have raised the quality of employees selection process for delivering effective care to patients (Glasby, 2017).
Furthermore, all hospital management activities can be easily conducted and planned with business activities. Staffing, costing,
budgeting and other functions may be performed smoothly with help of digital technologies. Moreover, various surgeries are being
performed with inclusion of robotic aids and telemedicine. Digital technologies like bar code system in hospital pharmacy reduces
manual errors and faults occur in prescription and medicine supply.
D3 Effectiveness of use of technology
Digital technologies are being utilized within healthcare settings which is improving satisfaction among service users. In
terms of care, technologies are delivering surplus amount of knowledge to carers and awareness to patients with help of digital
applications. Moreover, CPR has helped hospitals to establish most effective way of developing and storing records ( Roski, Bo-
Linn and Andrews, 2014). Apart from this, technologies have raised quality of services within hospitals.
Technologies have increased data security measures as well and patients can be ensured for strong data protection in
hospitals. Adoption of laws related to data security and management of health data by using suitable secure systems have increased
confidentiality and privacy of patients. Information breach have reduced in healthcare settings with an introduction to secure digital
protocols.
REFERENCES
Pow, A.M. and et.al., 2015. Learning from experience: A content analysis of domestic violence fatality review team reports. Partner Abuse. 6(2). pp.197-216.
Roski, J., Bo-Linn, G.W. and Andrews, T.A., 2014. Creating value in health care through big data: opportunities and policy implications. Health affairs. 33(7). pp.1115-1122.