Effective Team Working and Communication

Effective Team
Working and
Communication

Table of Contents
INTRODUCTION ..........................................................................................................................3
MODELS OF COMMUNICATION ..............................................................................................3
2.1 Shannon and Weaver (1948) model of communication........................................................3
2.2 Schramm (1954) model of communication...........................................................................4
2.3 Berlo (1960) model of communication.................................................................................5
COMMUNICATION SKILLS........................................................................................................7
3.1 Verbal Communication.........................................................................................................7
3.2 Non Verbal communication..................................................................................................8
3.3 Listening................................................................................................................................9
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Communication a phenomena which is a part of day to day lives and all the different
actives that are conducted in a day of a human being. The individuals make use of
communication and different conversational practices for exchanging information amongst each
other and for sharing their views (Gharaveis, Hamilton and Pati, 2018). It is an important concept
that is used in world for interacting and sharing ideas. Their are several barriers which occur and
hinders the messages being transferred and the motive behind them. Thus, the concept of
effective communication is important and separate form just communication. In the report below
the communication practices and concepts are elaborated. At First three models of
communication are discussed that are Shannon and Weaver (1948), Schramm (1954) and Berlo
(1960). In the first model of Shannon and Weaver a case study is used of Maria and Pedro for
elaborating the model. Moving along communication skills will be explored with their types such
as verbal and non verbal and active listening.
MODELS OF COMMUNICATION
Communication is defined term which uses by people for sharing and understanding the
messages of people for the purpose of getting work done effectively. There are different ways of
communication which are uses by different culture of people for transforming their ideas and
views. There are few models of communicate provided by experts that are elaborated and
examined below in the section for effective outcomes to be seen on teams and making them work
together as one units of several experts (Wong and et. al., 2016).
2.1 Shannon and Weaver (1948) model of communication
Shannon and Weaver (1948) – This is a mathematical theory of communication that
argues and states that the conversation in which human beings are engaged can be broken down
into six key elements. These concepts are sender, encoder, channel, noise, decoder and
receiver. After few year another stage was added that is of receiving feedbacks from listeners
after the message is transferred. The Shannon and Weaver model is a liner model of
communication that developed a framework through which send and received messages by
sender and receivers can be analysed. This model of communication is famous for its efficiency
to explain how messages and opinions shared can be misunderstood due to mixing and
misinterpretation took place between sending and receiving the message.