Effective Team Working and Communication for Team Success
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This report covers how students of University of Wales Trinity Saint David can develop an effective team, impacts of working in an effective team for its success and its barriers. This report also covers various roles which are needed to create united and effective team.
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Table of Contents Effective Team Working and Communication................................................................................1 INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 How students can develop an effective team..............................................................................1 The impact effective team working can have for team success..................................................2 Barriers to effective teamwork....................................................................................................3 The types of roles that are needed to create a cohesive and effective team................................4 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION A team is a group of individuals who do some mutualistic tasks to work towards achieving a commonpurpose.Teamworkisasetofactivitiesdonebycreatingapositiveworking atmosphere, supporting each other in a common direction to accomplish an objective. This will result in forming an effective team in an organisation which is used to hit the objectives appropriately by building effective communication. This will build a sense of belongingness and strengthen relationships which helps the team members to reach their goals. This report covers how students ofUniversity of Wales Trinity Saint David can develop an effective team, impacts of working in an effective team for its success and its barriers. This report also covers various roles which are needed to create united and effective team(Chen, 2019). MAIN BODY How students can develop an effective team. An effective team is defined as people working together and must united with the same vision and be inspired to achieve that vision to life. A team which has clear goal, good communication, leadershipskill,goodsupportandtrustwillincreaserelationships,qualityofworkand productivity. This will help in accomplishing all the objectives and creating success of an organisation. The aim of a particular team should be appreciated well and accepted by the team. An effective team can be built by using tuckman's theory: This theory is given by Bruce Tuckman in 1965 which is very helpful in the development and behaviour of team. Tuckman's theory tells about working in a team will show the link between group relationships, maturity and ability. Tuckman's theory is used tounderstand different problems at different stages of their development.Through this theory, students can quicken the process and diminish the difficulties. Team members can oppose by understanding the need as this theory already involves the stages which results in the improvement in process,positive working environment, productivity and success. There are five stages of tuckman's theory:Forming:In this stage, team is set up here, where all persons contain optimistic and decent workspace. Here studentswill identify skill sets and divide the teams depending on the task(Bucăţa and Rizescu, 2017). This will result in providing objectives which are pre defined. 1
Storming –It is the second stage where members of team are totally aware of actuality and burden of the work. Students mayargue and fight with the team members which is natural between everyone and the leader of their team will give guidance to them and solve their fights.Norming:This is the third stage where team members starts determining and fixing up their problems, acknowledge each other and respect their leaders. Here, Students can start knowing each other and solve issues in a creative way. They also tried to identify new innovative ideas which enhance the efficiency bymaking relations with everyone. This will result in achieving goal of team which helps in productivity and success of their team.Performing –In this stage, team members are strongly motivated to work with the team. It is the fourth stage where leader of team can make every effort by inspiring students to perform good for accomplishing goals which can be easily solved by the team in a positive manner. Adjourning-This is the final stage where goals of team are achieved and members of team feel good for their achievement and get acknowledgement for their work. In this stage, leaders and students will celebrate the success of achieving closure and end it on a positive note. The impact effective team working can have for team success. Team working has a very good impact on the organisation in which all the members of team support each other which contributes in the success of University of Wales Trinity Saint David (Mac Wolfe, 2017). Various impacts of effective team working includes:Increment in the productivity-Team which work together are more motivated and productive towards the goal of company. Students who work in teams have different problem solving approach which results in generating new ideas and solutions and a success of team. This results in productivity which also leads to the increase in profit of organisation.Strong relationships-Working with the team helps in building strong bonds between members of the team. Students start learning , develops better understanding and relations 2
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with each other. This will result in creating strong bond, creating trust which leads to open communication and a creation of successful team.Simplifiesconflictresolution-Inaneffectiveteam,membersoftheteamare collaborating with each other which enables everyone has creative problem solving approach to resolve disagreements. This will help in swifter and calmer resolution of fights and a positive workspace which results in a formation of successful team. Greater motivation and morale-Working in an effective team will raise motivation and morale for the whole organisation. This will help in spreading good reputation, improve performance and profit of the organisation(Kononenko and Sushko, 2020). Motivation and morale will not only provide profit but also give success to the team. Barriers to effective teamwork. Cohort conflict- Conflicts are the negative impacts like fights, miscommunication which delay progress on tasks and creates many problems in the workspace. This will also create distractions, arise questions about individual's performance, it involves disagreements over the strategies ad procedures used to complete a task. Communication challenge- Poor communication is also one of the barrier to effective team building. Unorganized thoughts and ideas create misunderstandings and confusion between team members which decrease the productivity of team. Everyone should be clear about what they speak by using disrespectful statements which creates poor coordination among each other and problems in a team. Bad communication leads to missing deadlines and fails in achieving tasks and destroy the quality of performance. Team management issue- Improper team management impact members of team which lead to damage in the reputation of an organisation. A bad leader will stop trusting and respecting the management team that cause increment in the level of stress and anxiety. In this there is a lack of trust, unclear goals, disengagement and role uncertainty which decrease the efficiency and effectiveness of team and its members(Kang and Hwang, 2021). This will result in unproductivity and loss in the organisation. 3
Lack of discipline and punctuality- Absenceofpunctualityanddisciplinelikealwayslateforworkisanexampleof unprofessionalism. Team members should maintain the decorum of working environment and work as a single unit. Discipline and punctuality are two most important traits which are required to behave in an acceptable way in a workspace to establish the reputation of work environment (Abrams and Greenhawt, 2020). The types of roles that are needed to create a cohesive and effective team. An effective team requires a variety of personality types that assumes different roles according to the strength of an individual which is an effective way to build a team. Belbin's team roles will be used here to determine behavioural strengths and weaknesses in the workplace. Team roles given by Belbin will make sure that individuals and team communicate and work together with proper understanding between them. Nine Belbin team roles are:Resource investigator-This role is for extroverts who explores various opportunities and develop contacts. People in this role are positive and enthusiastic who wants to look into new opportunities and investigate new developments. By using this role, students will be good at making new contacts, conduct succeeding discussion and are also talented at finding new opportunities(Yamin, 2017).This will help to investigate the alternatives present in the team, develop contacts, and arrange resources on the behalf of team.Teamwork-These people are also extroverts with gentle and friendly nature. They are good listeners and are accommodated at getting a team to function well as a unit. By using this, students will interact effectively with various people and manage with sudden changes.Thiswillhelpinpromotingcollaboration,motivationbetweenstaffand members of organisation which results in the increment of strength in individual, improvement in delegation and remove lower level of management.Coordinator-These people have excellent interpersonal and communication skills which helps everyone in right direction. This will help the team to focus on the objective of team and delegate the work appropriately. If students use this role, then they will be good listeners, calm and good-natured, and assign tasks very effectively.This will help in coordinating daily dealings for logistical needs of team in event planning, meeting and 4
communication with the team. It will also provide support and help to the needs of team leader which provides direction and organisation for team.Plant-These people are highly creative and good at solving difficult and complex problems in a irregular way(Rootman-le Grange and Retief, 2018). They prefer to work alone who bring growth and progress which are creative, imaginative and unconventional with solutions. Students in this role are very innovative who produce original ideas and innovative suggestions of doing things.This will help in solving issues and to overcome all the challenges of team by thinking in a creative manner.Monitor evaluator-These people make the decisions which are based on facts and are normally serious individuals who are better at critical thinking skills and strategic planning. Students who are in this type of role are loners, prefer not to get involved in the lives of subordinates which contributes to their objectivity. As these type of people are very serious minded which are helpful in examining all problems and evaluate the ideas to determine the capability and feasibility by developing good working relations with everyone to serve the team well. 1.Specialist-Individuals who are involved in this role have specialised knowledge which is needed to get the job done. These people have skills and abilities through which they work to maintain the professional status.In this role students have a knowledge in a particular subject which is needed to get the job done(Kim, Kim and Lee, 2017). This helpsinmaintainingtheirprofessionalstatusastheyarehighlyskilledinthe specialization.Shaper-These people challenge the team to improve as they are very extrovert in nature who enjoy questioning norms and finding the best strategies to solve therm. Students who work in this role always motivates and helps everyone to keep therm going when there are high deadlines for a given task.This will help in providing necessary drive to make sure that team is moving without any distraction. As they are very positive people so motivate and inspire the passion in team members.Implementer-These persons are organizers who like to structure and maintain the environment of team. They are highly disciplined and self controlled who can disregard self respect to focus on the needs of team or organisation. Students in this role are backbones of organisation who implement various strategies top make sure that tasks are 5
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completed quickly and effectively. This will help in converting the idea and concepts of team into practical actions. Completer finisher-These are the people who see that a task is completed properly. They make sure that there are no errors and pay attention to the small details. These people are so worried about the limits and will push the team to make sure that job is completed on time. Students in this role will make sure that all the tasks are finished perfectly and helps in making sure that there are no errors by paying attention to the smallest details of project. These tools will help to recognize the strengths and weakness in the team, solving conflicts between co-workers, understand and appreciate the contribution of every individual and create a cohesive and successful team(Ferguson, Wallace and Chandler, 2018). CONCLUSION It is concluded from the above report that effective teams are very important for every successful administration.All the members of this team are collaborated with each other with same goal to achieve the aim and productivity of an organisation. This can be formed by applying tuckman's theory which is used to tackle all the difficulties and understand different problems at every stage. It also define various good impacts of team working which helps in the productivity and various roles of team by using Belbin's theory which is helps in building cohesive and a successful productive team. 6
REFERENCES Books and Journals Abrams, E. M. and Greenhawt, M., 2020. Risk communication during COVID-19.The Journal of Allergy and Clinical Immunology: In Practice,8(6), pp.1791-1794. Bucăţa,G.andRizescu,A.M.,2017.Theroleofcommunicationinenhancingwork effectiveness of an organization.Land Forces Academy Review,22(1), pp.49-57. Chen, E.T., 2019. Improving Virtual Team Effectiveness. InHandbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations(pp. 411-425). IGI Global. Ferguson, D. P., Wallace, J. D. and Chandler, R. C., 2018. Hierarchical consistency of strategies in image repair theory: PR practitioners’ perceptions of effective and preferred crisis communication strategies.Journal of Public Relations Research,30(5-6), pp.251-272. Kang, E. and Hwang, H. J., 2021. Quantitative Analysis: Team management for Better Employee Performance in the US Retail Supply Chain.Journal of Distribution Science,19(7), pp.19-27. Kim, S. Y., Kim, W. D. and Lee, S. M., 2017. The relation of communication types of nurses, satisfaction on nursing services and intent to revisit the hospital perceived by patients admitted to comprehensive nursing care service.Journal of the Korea Academia- Industrial cooperation Society,18(11), pp.321-331. Kononenko, I. and Sushko, H., 2020, September. Creation of a Software Development Team in Scrum Projects. InConference on Computer Science and Information Technologies(pp. 959-971). Springer, Cham. Mac Wolfe, R., 2017.Ninth-Grade Content Teams: Should School Districts Invest Time and Resources in Team Building for Ninth-Grade Content Teams?(Doctoral dissertation, University of La Verne). Rootman-le Grange, I. and Retief, L., 2018. Action research: integrating chemistry and scientific communication to foster cumulative knowledge building and scientific communication skills.Journal of Chemical Education,95(8), pp.1284-1290. 7
Yamin, A. B., 2017. Impact of digital marketing as a tool of marketing communication: a behavioral perspective on consumers of Bangladesh.American Journal of Trade and Policy,4(3), pp.117-122. 8