Efficient and Effective Handling

Case Study- WINDOORS-Inc. 1
WINDOORS- Investigation of Efficient and Effective Handling and Transport Method for
Products
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Case Study- WINDOORS-Inc. 2
Contents
Introduction......................................................................................................................................3
Approach and Methodology............................................................................................................4
Analysis...........................................................................................................................................5
Evaluating the Transport Systems................................................................................................5
Recommendations and Conclusions................................................................................................7
Conclusion.................................................................................................................................10
References......................................................................................................................................11

Case Study- WINDOORS-Inc. 3
Introduction
The primary method in which WINDOOR earns its income is by the sale of vinyl
windows, patio doors, and entry doors. It has managed to maintain 30 years of operation by
operating an excellent supply chain and distribution of its products through the Major Home
Renovation company. To ensure customer satisfaction in terms of products and delivery time, the
mode of transport should be efficient in such a way that it incurs the least losses to the producer
as well as giving the customer what they need.
WINDOOR has managed to maintain its market in Ontario, Quebec, Maritime, and North
Eastern USA; and is expanding to Western Canada. This has been achieved over the years
through excellent road transport, using trucks, for-hire fleets, and rail transport. However,
challenges such as an increase in fuel prices and expensive labor have arisen during these years
of operation. This report investigates various methods that can be involved in the transport and
handling of WINDOOR's products to come up with the most efficient method to be adopted by
the company even as it expands its market. It includes the statement of the methodology used in
the investigation, analysis, and recommendation.

Case Study- WINDOORS-Inc. 4
Approach and Methodology
The first step taken in the investigation of WINDOOR's transport system is the estimation
of the average value of the shipment and the total logistics costs incurred in the transport of
products to customers. These costs include inventory costs, freight costs, and time of shipment
costs.
Secondly, the existing methods of transport are to be evaluated for their terms and rates
of service. These methods of transportation and product handling include tracking for-hire
carrier, Railway-owned box cars, including CN and CPR, and Rail-intermodal transport. Their
rates of shipment are evaluated and compared, and merit is given, considering the cheapness and
efficiency of transportation.
To deal with uncertainties of rail transport, a reputable transport consultant as hired to
evaluate the fixed and variable costs to be incurred by CN and CPR companies in their
transportation to make sure that the company is not overcharged for transport rates.
Also, there is consideration to compare the methods of transport. These include:
 The safety of the products during transit. The modes of transport and product
handling methods should guarantee minimum damage of products during delivery
to designated customers (Sharma & Kumar, 2015).
 Certainty and reasonableness of the transport systems’ shipment rates should be
considered to ensure less transportation costs (Aguezzoul, 2014).
 The method of transport should enable the transport of products to the market in
Western Canada to facilitate the expansion of demand in this direction.