EMPLOYEE RELATION Felicia Loredana Andrei (12/4/2016 ID 12212)

EMPLOYEE RELATION
Felicia Loredana Andrei
12/4/2016
ID 12212

Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................2
1.1 Unitary and pluralistic frames of reference explaining the implications of each of the
perspectives for the appropriate means through which conflict is to be resolved.......................2
1.2 Assess how changes in trade unionism have affected employee relations............................3
1.3 Explain the role of the key players in employee relations.....................................................4
TASK 2............................................................................................................................................5
2.1 Explain the procedures an organization (NHS employer) should follow when dealing with
different conflict situations..........................................................................................................5
2.2 Explain the key features of employee relations.....................................................................6
2.3 Evaluate the effectiveness of procedures followed so far from both parties in this conflict
situation........................................................................................................................................7
TASK 3............................................................................................................................................8
3.1 Explain the role of negotiation in collective bargaining as in the above conflict..................8
3.2 Assess the impact of the negotiation strategies adopted by both parties...............................9
CONCLUSION..............................................................................................................................10
REFERENCE................................................................................................................................11
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INTRODUCTION
The assignment regarding employee relations discusses the significance of efficient employee
relations in respect of a business organization to thrive, the characteristics of the industrial
conflicts along with mechanisms for quick resolution, mutual negotiation and procedures with
respect to negotiation and the participation of staff members and their involvement in various
organizations.
The assignment elucidates on the understanding of the significance regarding effective employee
relations in respect of the success of business, nature of industrial conflict as well as resolution
mechanisms, and so on. In the first part of the assignment, the unitary and pluralist frames of
reference needs to get explained, then the ways by which trade unionism have affected employee
relations needs to get assessed, and also the function of the key participants regarding relation
with the employees. In second part, the procedures followed by NHS Employer needs to get
explained in the context of handling with various situations of conflict. Then the main
characteristic features of workforce relations needs to get explained as well as effectiveness of
procedures need to get evaluated. The role of negotiation in collective bargaining is required to
get explained as well as the impact of the negotiation strategies should get assessed as well.
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TASK 1
1.1 Unitary and pluralistic frameworks of reference describing the application of every
viewpoints for the proper ways which provides solutions to the conflict
Unitary frames
My reflection towards aspect of unitary framework of references are that an organization (in this
respect TESCO) can be observed to be an integrated unit where the TESCO’s managers and the
various other staffs share common objectives as well as welfare. An image is being portrayed by
TESCO to be a team that comprises of a common loyalty support that is in association towards
concentrating on endeavors and leadership acceptance as well as all the employees starting from
the top level to the bottom level work in respect of a common goal of the organization. In my
opinion, insight regarding conflict is considered to be disconcerting and aberrant and can be
referred in a clearer manner with the assistance of communication that is considered to be
reduced, clashes in respect of personality issues and the functional aspect in respect of the
dissenters. (Fernando, 2011) I feel that, if TESCO is given the permission to form a trade union
that is operational only regarding the staff’s development as well as communication in respect of
the organization, in addition to the permission given to the employees to take part in the decision
making process, then priority is being by the unitary frame of reference in respect of the
employee’s personal and professional growth within TESCO.
Pluralistic framework of reference
My reflection towards the aspect of pluralistic frame of reference is that TESCO constitutes of
sub-groups management that are considered to have influence and competiveness and trade
unions comprises of their personal equitable loyalties, objectives and also leadership. In my
opinion, the function of the manager in this type of frame of reference at TESCO will be less
commanding and a growth will be there in relation to the scenario to persuade and coordinate.
Trade Unions undoubtedly will have a crucial role to play in regard to this frame of reference. I
believe that various differences are encountered by the pluralistic frame of reference for the
sharing of profit and also organizational issues in relation to the managers and the employees.
(Dwyer, 2012) Conflict management basically takes place with the assistance of the process that
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is known as collective bargaining that provides assistance to bring a positive changing aspect in
the internal as well as external way.
Unitary Frame of Reference
The Unitary Frame of Reference for a company is viewed as an incorporated as well as
harmonious whole in which common interests as well as goals are being shared between the
managers as well as other employees. Conflict is being regarded as disorderly as well as
abnormal and can take place in the form of weak communication, clashes in personality or
working of protesters. Trade Unions are regarded as needless evil and restraining acts outmoded
or caused by agitators. (Fernando, 2011)The formation of a Union is allowed by an establishment
simply regarding the communication purpose within the staffs as well as the organization, also
allowing the staffs for involving themselves in the process of making decisions. Simply
speaking, unitary perspective is considered as giving emphasis towards personal and professional
development of the staffs.
Pluralist Frame of Reference
The Pluralist Framework of Reference considers an organization to consist of influential and
challenging sub groups of managerial section along with trade unions possessing their individual
trust, aims and leaders. In simple terms, a pluralist framework of reference is associated with
aspects that are capable of encountering with the disagreements and apprehensions in respect of
profit sharing including the organizational matters that are related to the senior managers and the
staff members. The conflict management is conducted through the process of collective
negotiation that might assist in changing the internal as well as external scenario. (Dwyer,
2012).The manager’s role would be less authoritative and imposing and will be increasingly
influencing as well as organizing. And, in this regard, it can be stated that trade unions plays a
pivotal role.
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1.2 Assessing the ways of modifying the trade unionism that are impacting the workforce
relations.
In this respect, I need to opine that trade unions are considered to be the union of staffs and they
are formed with the objective that is associated with employee welfare by protecting them from
the exploitation at the hand of the employers and providing improvement regarding the
employee’s situation in respect of functioning in an establishment. In my opinion, the occurrence
of the Industrial Revolution in England and different countries and advent of the system
regarding factory production has immense responsibility in respect of the rise of trade unions.
The modern industries do the employment of the staffs in situations that makes them susceptible
for bargaining individually in respect of improving the working conditions. (Dwyer, 2012)
I think that it is necessary to generate an awareness regarding the issues that can cause problems
related with labour management. This additional knowledge will help the members of
management to resolve the problems and satisfy the labors by fulfilling their demands and
expectations. In addition to this, it is required for providing sufficient training to the employees
so that their professional skill gets enhanced in the due process. It has been observed that the
trade unions should perform their roles like that of critical catalysts in order to promote the rights
of the individuals as well as democratic institutions. I think that it is the responsibility of the
trade unions to cause improvement in the field of generating employment opportunities for the
eligible candidates. According to my opinion, the trade unions should take the initiative of
safeguarding the rights of workers of the organisation.
In my opinion, the commencement of the trade union movement was regarding the aspect of
protecting the employee’s rights, in respect of improving their standard of living and working
conditions and protecting the employee’s welfare. In UK, the trade unions are characterized by
the assistance of a large number of small unions that are co-existing with few larger trade unions
and have different recruitment strategies. The formation of the trade union happened by the
working class to oppose the mistreatment in the hands of the employers and to protect
themselves from the mistreatment. It is my understanding that labor relation describes the
association amongst the management and industrial employees and regarding that it is referred to
an association within the staffs and the employers in companies like TESCO. (Daft, 2015) There
also occurs the acceptance of the connection amongst the employees and the employers within an
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