Development of Efficient and User-Friendly Apps for Business: Project Management Plan

This project management plan outlines the development of efficient and user-friendly apps for business, including the aim and objectives, MOV statement, budget, scope, WBS, risks analysis plan, quality management plan, and project closure and evaluation.

Assignment 3

Table of Contents
1.0 Introduction and background..........................................................................................................3
1.1 Project basic description..................................................................................................................3
1.1.1 Aim and objective.....................................................................................................................3
2.1 MOV................................................................................................................................................4
2.1.1 MOV statement........................................................................................................................5
2.1.2 Budget associated with this project..........................................................................................5
3.1 SCOPE..............................................................................................................................................5
3.1.1 Resources.................................................................................................................................6
4.1 WBS.................................................................................................................................................7
5.1 Risks analysis plan............................................................................................................................8
5.1.1 Constraints................................................................................................................................9
5.1.2 Assumption...............................................................................................................................9
6.1 Quality management plan.............................................................................................................10
6.1.1 Quality management statement.............................................................................................10
6.1.2 Project closure and evaluation...............................................................................................11
6.1.3Project closure.........................................................................................................................11
6.1.4Project closure approval..........................................................................................................12
References...........................................................................................................................................13

1.0 Introduction and background
Mobile technologies are being widely used in today’s technology driven business
environment and this is helping the business to accomplish better performance in terms of
business revenues and profits. This would also help the organization to increase their web
traffic (Marchewka, 2014). It involves, utilising technology to automate, organize and
synchronize both organizational activities and sales activities. The present project mainly
emphasised on the development and the implementation of efficient and user-friendly apps
for business process. The project also focused on the MOV i.e. measuring organizational
values and WBS.
1.1 Project basic description
Project title
“Development of a efficient and user-friendly apps for business ”
Project manager Email Id and name
Bailey Cooper
[e-mail]
1.1.1 Aim and objective
The main aim of the project is to develop efficient and user-friendly apps for their business.
This would help the organization to improve its operational activities and also help them to
accomplish better customer satisfaction.
Objective
 To Develop an efficient and user-friendly mobile application for business
 To increase organization performance in terms of sales from 10% in FY2020 and 15%
in FY2021.
 To help the business to increase their operational performance by attaining higher
levels of customer satisfaction (Turner, 2014).
 To increase customers traffics from both national and international market from 10-
12%.

2.1 MOV
Impact related to the development of an efficient and attractive app for business has been
illustrated below:
Impact Description Rank
Strategy The main strategies associated
with this project are to increase
internet traffic and generate
greater revenues.
High
Customers The customers of this project
are the service users who would
achieve greater benefits and
utility from the utilisation of
their products and services
(Kerzner, & Kerzner, 2017).
High
Financial With successful development
and implementation of the
mobile application, the
organisation would be able to
increase their profit margins
from the current 13% to 16% in
upcoming years.
Moderate
Operational After successful
implementation of the app, the
organization would be able to
further streamline its
operational activities. The main
features of this app are record,
report and information
presentation to customers so
that they can easily use the
services of organization.
High
Social The present app has been High

developed in such manner that
it would help the customers to
access services in a easy and
fast manner.
2.1.1 MOV statement
The purpose of present project is to develop an efficient and user-friendly app for business.
Development of mobile application software would help the business to increase traffic from
both domestic and international markets and also improve their sales performance. In present
mobile technology era, it is seen that several clients use the services and products delivered
by the businesses through mobile apps. Thus, the development of the mobile technology not
only helps the business to reduce their operational costs but also helps them to increase their
profits (Burke, 2013). This is because the development of the apps generates large number of
internet traffic size in a regular manner. Moreover development of the mobile apps is user
friendly and it provides greater utility to the customer in accessing their product and service
offerings. Thus, from the analysis it could be said that development of the mobile app would
increase the organisational profits from 13 to 16% in upcoming years.
2.1.2 Budget associated with this project
Project activity Total budget
Fees associated with consultants $2,022
Hardware and software fees $8,594
Programmer fees $3,791
Testing department charges $4,044
Apps developers charges $3,033
Database integration $10,110
Staffs members fees $10,110
other expenses $8,088
Total $49,792
3.1 SCOPE
The main scope associated with this project is that it would help the business to increase their
operational performance resulting in better sales and revenue generation. Moreover this
would also help the organization to increase their internet traffic and ensure better customer
satisfaction for their clients. Implementation of an efficient and user friendly app would help

the organization to increase their brand value resulting in more customer retention in the long
haul.
3.1.1 Resources
Human resource management Role and responsibilities
Project manager Their roles and responsibilities are to manage
the project in an effective manner while
assigning the individual work roles and
responsibilities to the staffs.
Business analysts Their responsibility is to complete project
within the specified time limit while
continuously monitoring project
requirementsand specifications (Meredith &
Mantel, 2011).
App developers Their responsibility is to develop app as per
the client needs and requirements
Testing team Their roles and responsibilities are to test the
software in each phase in successful manner
while making incremental changes and
improvements within the software.
Technology
Application software (Eclipse)
Hardware devices such as RAM, CPU, monitors
Network devices such as LANs
Others
Training and development classes
Monitoring devices

4.1 WBS
1.1 Initiation
1.1.1 Development of the business case
1.1.2 Assign project manager
1.1.3 Development of the project charters
1.1.4 Sign off
1.2 planning
1.2.1 Perform primary planning
1.2.1.1 Development of WBS
1.2.1.2 Plan schedule
1.2.1.3 Plan resources
1.2.1.4 Plan budget
1.2.2 Perform supplementary planning
1.2.2.1 Plan quality management
1.2.2.2 Plan risks management
1.2.2.3 Plan change management
1.2.2.4 Plan communication management
1.3 Execution and control
1.3.1 Management procurement
1.3.2 Management communication
1.3.3 Execute project tasks
1.3.3.1 Gather requirements
1.3.3.2 Analyze requirements
1.3.3.3 Logical design
1.3.3.3.1 Design GUIs
1.3.3.3.2 Design database
1.3.3.4 Physical design
1.3.3.4.1 Developed GUIs
1.3.3.4.2Developed database
1.3.3.5 Developed Apps
1.3.3.5.1 Programming
1.3.3.5.2 Debugging
1.3.3.6 Testing
1.4 Closing
1.4.1 Transfer project
1.4.2 Final documentation
1.4.3 Lesion learnt
Gantt chart

5.1 Risks analysis plan
Members
associated with
risks analysis
Risks Target Expectation Strategies
Project
managers
Loss of
professional
credibility
The main target
is to complete
project within
the time limit
and assigned
budget (Larson
et al., 2014)
The work is
completed in
prescribed
budget and
higher quality.
Assigned the
work roles and
responsibilities
to individual
employees that
would help
them to
complete the
project in a
successful
manner.
Business
analysts
Project failure Project is
executed within
the specific time
period as agreed
by the clients.
Determine all
needs and
requirements of
the project.
Continuously
monitoring the
project
Project sponsors Financial risks Project is
successfully
completed,
Project is timely
completed
within the
assigned budget
Checking
project
validity and
reliability.

and expected
quality (Ika,
2009).
Apps designer Cause of
customer
dissatisfaction
Ensuring that the
app designed is
user friendly and
attractive to the
users.
The website
must be user-
friendly and
attractive.
Check
functionalities
of each phase
in a regular
manner.
Testing Project failure Testing is
completed in a
specified time-
frame.
Testing is done
in each phase.
Test each
phase
separately
before final
integration
5.1.1 Constraints
 Lack of knowledge and skills
 Lack of resources
5.1.2 Assumption
 All resources are available
 Team members and team managers has a better skills and knowledge to complete the
assigned project in time limit.
6.1 Quality management plan
6.1.1 Quality management statement
 Products or apps are build to fulfil all the needs and requirements of the clients with
expected quality and security standards
 Work performance and process are performed effectively as documented
 Successfully testing all phases of apps
Quality management plan
Project “Development of a efficient and user-friendly apps for business ”
S1.no Activity Charactestics Acceptance
criteria
Validation
$verificatio
Inception
Clients Consultants

n
1 Clients
expectation
The project
must be built
according to
client’s needs
and
requirements
(Wysocki,
2011).
Each
functionality
of the app is
working
properly
Accepted Verify Verify
2 Testing phase Testing all
functionalities
Each phase
of app is
working
properly
Accepted - Verity
3 SEO and user
friendly
functionalitie
s
Project is
capable to
deliver
information
to the clients
in a fast and
effective
manner.
The time
taken to
fetch the
information
from the
database is
documented
Accepted - Verify
6.1.2 Project closure and evaluation
The main purpose of this project is to develop an efficient and user friendly app that would
help the business to increase their profits while generating greater customer satisfaction.
From the evaluation it can be said that the project has been completed in successful manner
and functionalities of project has been done as per the documented plan. In addition to this,
objective of the business is to retrieve information in a short time period thereby facilitating
more users to access information from the website at the same time (Walker, 2015). In testing
procedures, it is seen that SEO is working properly and successfully, and to fetch information
from database it requires lesser time. In order to build user-friendly environment, black font
colour with Times New Roman 14 font-size is used. In content and product description, black
font colour with Times New Roman 12 is used. This makes the app more user friendly. In
addition to this, objective of this website is to provide all information about the user’s needs

and requirements in a report format. While testing this functionality it can be observed that
the app is generating the information about users’ buying behaviour in a successful manner.
In addition to this, the app’s objective is to offer and provide the information to users about
the products and services offered by the organisation. This helps them to achieve better
customer’s satisfaction. While testing this functionality it was found that this functionality
was working properly. Moreover, some extra features have also been implemented in this
app such as voice recognition that helps the users to fetch information in a fast and more
effective manner. Therefore, from the analysis and evaluation it can be said that the project is
working properly as documented and has been executed in successful manner.
6.1.3Project closure
Tasks description Completed Notes
All tasks have been
completed
Yes Manager signed off
Issues have been
properly documented
Yes Manager and
business analysts
signed off
Functionalities is
properly executed
Yes Testing manager
signed off
Objective of project
is successfully meet
Yes Managed signed off
End users have been
successfully trained
Yes Training and
department manager
signed off
Project evaluation is
completed
Yes Manager signed off
6.1.4Project closure approval
The undersigned project, they have evaluated and review the project closeout form and agree
with the statement and approaches it presents. Change in the project is successfully
coordinated and approved by the designated representatives.
Signature: Date:

Print Name:
Title:
Role:
Signature: Date:
Print Name:
Title:
Role:

References
Burke, R. (2013). Project management: planning and control techniques. New Jersey, USA.
Ika, L. A. (2009). Project success as a topic in project management journals. Project
Management Journal, 40(4), 6-19.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Larson, E. W., Gray, C. F., Danlin, U., Honig, B., & Bacarini, D. (2014). Project
management: The managerial process (Vol. 6). Grandview Heights, OH: McGraw-
Hill Education.
Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons
Meredith, J. R., & Mantel Jr, S. J. (2011). Project management: a managerial approach.
John Wiley & Sons.
Turner, J. R. (2014). Handbook of project-based management(Vol. 92). New York, NY:
McGraw-hill.
Walker, A. (2015). Project management in construction. John Wiley & Sons.
Wysocki, R. K. (2011). Effective project management: traditional, agile, extreme. John
Wiley & Sons.