Electronic Commerce Assignment PDF

ELECTRONIC COMMERCE (E-COMMERCE)
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E-commerce
Fontinelle, A. (2018). Electronic Commerce - ecommerce. Investopedia. Retrieved 2 May 2018,
from https://www.investopedia.com/terms/e/ecommerce.asp
According to Fontinelle, there are many new technologies that have emerged. Some are
still in development and others are already in use by the community. He says, new technologies
involve new devices, new software or new theoretical ideas. All these new technologies are
developed to solve issues such as insecurity, lack of information, finance problems, business
processes and many more issues. Electronic commerce is one of the new technologies that is
meant to solve many business processes. Electronic commerce is commonly referred to as e-
commerce or online shopping. It is a business model that has been adapted by most business
today. E-commerce is a new technology that is very important in the businesses today. E-
commerce is applicable is the major market segments. The market segments include: business to
business, business to consumer, consumer to business and consumer to consumer . All product
and services can be provided to consumers via e-commerce.
Tuten, T. (2010). Enterprise 2.0. Santa Barbara, Calif.: Praeger.
Tuten draws his research and explains further the business segments. Business to
business also referred to as B2B, involves e-commerce between companies. B2B e-commerce
architecture involves: logistics which includes transport, distribution and storage in the
warehouses; application service providers that includes hosting and data management; content
management software that manages the content of the website and delivery; auction solution
software that manages the auction of the goods and services in real time and; commerce enablers.
He says that B2B applications that are useful in e-commerce include inventory management
application, distribution management application, payment management application and channel
management application.
Business to consumer is also referred to as B2C ecommerce. B2C involves commerce between
business and consumers. B2C ecommerce involves purchasing of goods and services through the
internet. The products involve both physical and information goods. Physical products include
books, clothes, electronic appliances, furniture and vehicles whereas information goods include
digitized content such as music, e-books and software. B2C e-commerce is the largest form of e-

commerce. The companies that have adopted the B2C e-commerce method include
Amazon.com, Beyond.com, Noble, Drugstore.com and ToysRus among others. Many companies
are adopting the B2C e- commerce today due to the huge benefits of using apply the technology
in the business.
Hanke, M. (2016). Airline ecommerce. New York: Routledge.
According to Hanke, ecommerce has been quite useful in the airline business processes.
Consumer to Business e-commerce is also referred to as C2B e-commerce. C2B involves reverse
auction by the consumer. He says, the consumer initiates the transactions. For example, the
airline ticket that is given to consumers. It is the consumer who suggests the areas to wants to fly
to the routes they prefer to follow.
Datta, P. (2010). A preliminary study of ecommerce adoption in developing countries.
Information Systems Journal, 21(1), 3-32. http://dx.doi.org/10.1111/j.1365-2575.2009.00344.x
Datta emphasizes on consumer to consumer e-commerce that is also referred to as C2C.
The C2C e-commerce involves transactions between individuals. The C2C e-commerce is in
different forms such as peer to peer systems, classified adverts and auction that require bidding
on the items being sold. It could be books, clothes, hotel accommodation services, music, bus
tickets, plane tickets and financial services. Datta adds that, electronic commerce has enabled
the business to establish the market presence in the community and provided an efficient
distribution chain of the product and services. He adds that, Electronic commerce enables a
business to conduct a business over the internet, thereby reaching many people.
Features of e-commerce
Ecommerce Technology Trends That Will Take Center Stage This Year. (2018). HuffPost.
Retrieved 2 May 2018, from https://www.huffingtonpost.com/michael-lazar/ecommerce-
technology-tren_b_14665416.html
The HuffPost state that, the electronic commerce refers to wide range of business
activities for products and services. The business transactions are to be done online whereby the
customer does not really need to show up at the business premises. The interaction is not
physical, but is via electronic devices with the internet technology. The HuffPost also states that
e-commerce involves applications that are developed by both software programmers and website

designers to match the business flow. The software adheres to the business processes and ensures
the smooth flow in all the transaction involved in the business process.
The e-commerce is already in the market but few businesses have adopted to the business
especially in the developing countries. The companies that are already using the e-commerce
have made a big merge of profit.
Impact of e-commerce in the industry
Five reasons eCommerce should be important to your business. (2018). Businesschief.com.
Retrieved 2 May 2018, from https://www.businesschief.com/marketing/4356/Five-reasons-
eCommerce-should-be-important-to-your-business
According to Businesschief.com, e-commerce affects all industries. This includes
agriculture, music, alcohol and most retail industries. The retail industries basically involve the
B2C e-commerce. They states that e-commerce has altered the shopping especially the way
customers acquire various goods and services. Customers just need to go on-line and select an
items they require and the items are delivered at the door step after they make the payment. At
time the delivery of the goods at the door step could be charged but other times prefer delivering
the goods at no cost. These services encourages lots of consumers to buy goods and services
online as it is very cheap, affordable and convenient. The e-commerce is programmed in a way
that will fulfill the customers’ desire. They also say, the products are likely to be offered on-line
by the company, in various capacities to ensure consumer satisfaction.
The software and development industry will be affected as they will have to chip in the
auctioning process to understand the business flows and to ensure security in the business
transactions. More software developers will be required in e-commerce industries as various
changes need to be done every time to ensure that the content displayed in the application is
actually what is in the market.
eCommerce. (2013). Controlling, 25(6), 311-311. http://dx.doi.org/10.15358/0935-
0381_2013_6_311
It is stated that the e-commerce will lead to jobless positions, as some employees such as
merchandizers will not be necessary to retain the businesses. With the e-commerce technology
only the distributers, content manager, software developers, logistic providers and business
managers are useful to keep various businesses running. E-commerce has been healthy in the

retail industry. And hassled to expansion of the business by making more sales to many
consumers at a cheaper cost.
Importance of Ecommerce in Business | Online Business Marketing. (2018). Expose Info Tech
India Pvt Ltd. Retrieved 2 May 2018, from https://exposeinfotech.com/why-ecommerce-is-
important-to-your-business/
India Pvt Ltd says that, it is not only the traditional stores that are meant to use the e-
commerce but also the companies which have already applied online shopping are opening the
retails spaces. All the industries will have to cope and adapt e-commerce otherwise they will not
thrive in the market. The company also adds, e-commerce is inevitable.
Telegram, A. (2018). E-Commerce Continues to Affect the Retail Industry. WV News. Retrieved
2 May 2018, from https://www.wvnews.com/statejournal/e-commerce-continues-to-affect-the-
retail-industry/article_7264e22e-86a6-5bf3-b975-9336d6b395cf.html
Telegram says that, for the music industry, e-commerce have made a great change.
Previously, people used to go to the bookstores with huge CD reserves and make purchases of
songs. The research shows that, today people will just need to go online and download songs
they prefer at a cheap subscription. There are also sites where people can stream the music. Most
people will prefer streaming to buying songs in CD.
M. Deulkar, M. (2017). Analysis on Missing Item Prediction and Its Recommendation Based on
Users Approach in Ecommerce. International Journal For Research In Applied Science And
Engineering Technology, V(III), 80-83. http://dx.doi.org/10.22214/ijraset.2017.3016
In addition to the industries affected by e-commerce, Deulkar says that the Alcohol
industry is also affected in a big way. Previously, alcoholic beverage consumers were distanced
from the alcoholic beverage companies. The companies dealt with wholesalers. The wholesalers
dealt with retailers and consumers. The consumers find themselves in a three-tier distribution
system. He also states that these days the alcoholic beverage companies can make sales directly
to consumers through the e-commerce websites. All the customer is required to do, is to make
the order online, make the payment and choose a pickup station. It’s upon the company to decide
the time of delivery and also the method of delivery.

Gaol, F. (2012). Recent progress in data engineering and internet technology. Berlin: Springer.
According to Gaol’s data analysis on e-commerce, He states e-commerce technology is
quite beneficial to the entire society from the producers to the consumers of the products and
services. He also adds that e-commerce involves use of internet technology. Internet has offered
a business platform for various companies to sell their products. The internet determines the
image a company has to the community. The internet can help a company in attaining a perfect
image. The perfect image is achieved by the company creating a perfect fast website.
The company should ensure that services are delivered to the customers in the fastest way
possible and quick responses to the customers are emphasized. Most companies display their
products to vast potential customers all over the world via the internet, through a developed
website. The e-commerce websites help in increasing the number of sales online. Also, people
can make orders via the internet. The orders could include food, clothes, house appliances,
jewelry, shoes or any item you need. Previously one was required to go to a shop to get the items
one need but today they are delivered at your door step. The items could be from abroad but still
delivered at your door step at a cheap price.
Pittalia, P. (2015). Ecommerce - Introduction, Technology, Cryptography. Saarbrücken: LAP
LAMBERT Academic Publishing.
So far the companies that have adapted internet technology have enhanced the
communication level in their organization according to Pittalia’s research. The markets have
gained more customers and their services have been improved to their customers. Pittalia also
acknowledges that the companies also get instant feedback responses on their products from the
customers. It is through the internet, that the companies have managed to keep more data and
gather more information to make decisions in the company. Internet is a vital tool in businesses
today. Without internet the business rag behind.
Sun, W., & Hu, W. (2014). A Dynamic Pricing Method for Goods in Competitive Ecommerce
Markets. International Journal Of U- And E-Service, Science And Technology, 7(4), 1-10.
http://dx.doi.org/10.14257/ijunesst.2014.7.4.01
Hu and Sun pin-pointed that e-commerce has the advantage of successful cash transaction
in business today. The money transactions are easier, secure and made within fraction of

minutes. One can make transaction via mobile devices as people no longer need to go to the bank
to have the transactions done. Also making payment of goods and services has been enhanced
via our mobile phones making our daily life activities smooth and at a cheaper price.
Kr. Luhach, A., K. Dwivedi, S., & C. K, J. (2014). Designing and Implementing the Logical
Security Framework for Ecommerce Based on Service Oriented Architecture. International
Journal Of Advanced Information Technology, 4(3), 25-34.
http://dx.doi.org/10.5121/ijait.2014.4303
Luhach, Dwivedi and C.K mentioned that E-commerce will enable easier and faster
communication between the business and the consumers. Communication is important in
companies and at an individual level too. They did much more research and stated that internet
will help increase credibility for the work done. Internet enhances customer support in
companies. They also said that it would be easier to offer customer support in business as the
companies that have a website have a function on their website that offers live chat with
customers who visit their website. The internet helps in managing communication in businesses,
as data of the communication is saved and one may opt to refer to the previous conversation
which is easier to retrieve. Also with internet, the companies don’t waste much of their time by
waiting for messages to reach the destination. The internet allows us to get in touch with
whomever they need to get hold of instantly.
Ecommerce Today. (2018). Ecommerce-land.com. Retrieved 2 May 2018, from
https://www.ecommerce-land.com/today.html
In Ecommerce-land.com states it is stated that e-commerce enhances marketing. Online
marketing is cheaper and will definitely reach a wider market as compared to other marketing
ways such as use of billboards, posters and many more.
CONNECTING SOCIAL MEDIA TO ECOMMERCE USING MICROBLOGGING AND
ARTFICIAL NEURAL NETWORK. (2017). International Journal Of Recent Trends In
Engineering And Research, 3(3), 337-343. http://dx.doi.org/10.23883/ijrter.2017.3087.4ijnp
The International Journal of Recent Trends In Engineering and Research state found out
that the ways of advertising via internet includes: content marketing, YouTube videos,
Facebooks ads and Google ads. E-commerce helps in bringing in the social media. For the

businesses engaging in social media, they acquire more traffic in the website and social media
accounts thereby increasing their sales. The social media enhances the company profile, which in
return will increase traffic to the business website increasing the sale of the goods and products.
Social media is a simple efficient strategy of marketing a business.
Lomax, S. (2006). Securing the eCommerce revolution: safeguarding Internet transactions. Card
Technology Today, 18(6), 9-10. http://dx.doi.org/10.1016/s0965-2590(06)70507-2
According to Lomax research he says that e-commerce is very convenient to most people
as the data is secure. Normally people are busy on tight schedule. Some people have no time to
go to a shopping store and buy the items they require. For such people, e-commerce is quite
convenient for them as all they need to do is use their laptop or mobile phone and visit a website
and make a purchase of the items they need. The items will be delivered at their door step,
making it so convenient for them.Also e-commerce is very helpful to the consumers, since the
consumers can choose the online store he/she wishes. The customer can compare prices and
quality of good and services from different stores. With this advantage the consumer will be in a
position to pick out an item of quality and at a good price. The customer is also able to tell
reviews of some products such as phones hence making a valid decision before buying the
product.
Umar, R., Hendriana, Y., & Budiyono, E. (2015). Implementation of Levenshtein Distance
Algorithm for ECommerce of Bravoisitees Distro. International Journal Of Computer Trends
And Technology, 27(3), 131-136. http://dx.doi.org/10.14445/22312803/ijctt-v27p123
Umar, Hendriana & Budiyono say that-commerce could also help the company offer
some personalized experience. E-commerce can be used to forge some personal connection with
the customers in ways such as order tracking, customer rewards such as coupons, and real-time
customer support by getting to know consumer view of the business way of providing services.
From a look at the impact the e-commerce has to the community today.
From the research made on e-commerce, I agree to the fact that e-commerce is very important
and everybody should embrace it as with time the business that will not accommodate it will
diminish. E-commerce will make most activities simpler and faster. All companies should also
embrace e-commerce use it their daily transactions and market themselves to a vast potential

market. It’s upon everyone to make use of the e-commerce technology as it is part of us and a
basic need in our lives.