Electronic Commerce Assignment PDF

ELECTRONIC COMMERCE (E-COMMERCE)
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E-commerce
Fontinelle, A. (2018). Electronic Commerce - ecommerce. Investopedia. Retrieved 2 May 2018,
from https://www.investopedia.com/terms/e/ecommerce.asp
According to Fontinelle, there are many new technologies that have emerged. Some are
still in development and others are already in use by the community. He says, new technologies
involve new devices, new software or new theoretical ideas. All these new technologies are
developed to solve issues such as insecurity, lack of information, finance problems, business
processes and many more issues. Electronic commerce is one of the new technologies that is
meant to solve many business processes. Electronic commerce is commonly referred to as e-
commerce or online shopping. It is a business model that has been adapted by most business
today. E-commerce is a new technology that is very important in the businesses today. E-
commerce is applicable is the major market segments. The market segments include: business to
business, business to consumer, consumer to business and consumer to consumer . All product
and services can be provided to consumers via e-commerce.
Tuten, T. (2010). Enterprise 2.0. Santa Barbara, Calif.: Praeger.
Tuten draws his research and explains further the business segments. Business to
business also referred to as B2B, involves e-commerce between companies. B2B e-commerce
architecture involves: logistics which includes transport, distribution and storage in the
warehouses; application service providers that includes hosting and data management; content
management software that manages the content of the website and delivery; auction solution
software that manages the auction of the goods and services in real time and; commerce enablers.
He says that B2B applications that are useful in e-commerce include inventory management
application, distribution management application, payment management application and channel
management application.
Business to consumer is also referred to as B2C ecommerce. B2C involves commerce between
business and consumers. B2C ecommerce involves purchasing of goods and services through the
internet. The products involve both physical and information goods. Physical products include
books, clothes, electronic appliances, furniture and vehicles whereas information goods include
digitized content such as music, e-books and software. B2C e-commerce is the largest form of e-

commerce. The companies that have adopted the B2C e-commerce method include
Amazon.com, Beyond.com, Noble, Drugstore.com and ToysRus among others. Many companies
are adopting the B2C e- commerce today due to the huge benefits of using apply the technology
in the business.
Hanke, M. (2016). Airline ecommerce. New York: Routledge.
According to Hanke, ecommerce has been quite useful in the airline business processes.
Consumer to Business e-commerce is also referred to as C2B e-commerce. C2B involves reverse
auction by the consumer. He says, the consumer initiates the transactions. For example, the
airline ticket that is given to consumers. It is the consumer who suggests the areas to wants to fly
to the routes they prefer to follow.
Datta, P. (2010). A preliminary study of ecommerce adoption in developing countries.
Information Systems Journal, 21(1), 3-32. http://dx.doi.org/10.1111/j.1365-2575.2009.00344.x
Datta emphasizes on consumer to consumer e-commerce that is also referred to as C2C.
The C2C e-commerce involves transactions between individuals. The C2C e-commerce is in
different forms such as peer to peer systems, classified adverts and auction that require bidding
on the items being sold. It could be books, clothes, hotel accommodation services, music, bus
tickets, plane tickets and financial services. Datta adds that, electronic commerce has enabled
the business to establish the market presence in the community and provided an efficient
distribution chain of the product and services. He adds that, Electronic commerce enables a
business to conduct a business over the internet, thereby reaching many people.
Features of e-commerce
Ecommerce Technology Trends That Will Take Center Stage This Year. (2018). HuffPost.
Retrieved 2 May 2018, from https://www.huffingtonpost.com/michael-lazar/ecommerce-
technology-tren_b_14665416.html
The HuffPost state that, the electronic commerce refers to wide range of business
activities for products and services. The business transactions are to be done online whereby the
customer does not really need to show up at the business premises. The interaction is not
physical, but is via electronic devices with the internet technology. The HuffPost also states that
e-commerce involves applications that are developed by both software programmers and website