Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 a) Identify emerging technology or trend in e-business..............................................................3 b) Evolution and development and current status of emerging technology or trend..................3 c) Impacts of emerging technology or trend on e-business.........................................................4 d) Usage and application of emerging technology or trend on e-business with examples.........4 e) Potential business opportunities from technology or trend and discussing potential risks if any along with recommendations................................................................................................5 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION E-business is the way of buying and selling goods and services online or use of internet (Laudon and Traver, 2016). With rise in technology, e-business has gain profits and growth in competitive market. This has made work of consumer more easy and simple for online shopping. The given assignment is based on Amazon which was founded in 1994 at Washington U.S. It is multinational technology company that focus on cloud computing, artificial intelligence and e- commerce. Amazon uses e-commerce payment system for their business while doing payments. This report covers emerging technology, evolution and development of e-business. It also covers impact of emerging technology, usage, application and business opportunities of organisation. MAIN BODY a) Identify emerging technology or trend in e-business Amazon uses e-commerce payment system as a technology in their business. It is the facilitatewhichacceptelectronicpaymentforonlinetransactionsthatisalsoknownas Electronic Data Interchange (EDI). This system of payment has widespread due to use of internet based banking and shopping. Nowadays, consumers do online shopping and make payment through online mode. This online payment system plays vital role in shaping online business and facilitating smooth exchange and flow of money as well as goods (Lee, 2013). It is used mostly by e-commerce sites such as Flip-kart, Myntra, for paperless transactions against goods and services. There are various benefits which can be provide to Amazon with use of e-commerce payment system. It helps in saving of time, control of expenses, prevention of theft and loss, user-friendly and provide convenience. b) Evolution and development and current status of emerging technology or trend E-commerce is the effort of man efforts to make work easy and simple for consumers. Michael Aldrich has introduced technology in 1979 where customers can directly purchase goods over electronic or phone medium. This innovation leads new way for many individuals and business to transfer money electronically. As this process was regarded as 100% secure and purchased happened instantly. Here, Amazon has used e-commerce payment system which was evolved with the e-commerce. With the internet development, pioneer online development started to operate in 90s. Standford Federal Credit Union developed first financial institution in 1994 that offered online internet banking services to all people. The first online payment was not
very user friendly and need specialised knowledge of data transfer protocol and encryption. At beginning major player for e-payment was E-cash, Cyber-coin, Millicent. First online services used micro payment system and was attempt to implement electronic cash alternatives like digital cash, tokens, e-money. In this way, e-commerce and payment system technology evolved and developed in market (5 turning points in the history of e-payments, 2018) The current status of emerging technology that is e-commerce payment system in Amazonisincreasingineffectivemanner.Thispaymentsystemprovideopportunityto consumer to make payment with use of credit card, debit card, smart card, e-money, EFT (Electronic Fund Transfer). This make work of individual very easy and simple and can purchase goods from any part of world within single click (Evolution of Digital Payment Industry, 2019). c) Impacts of emerging technology or trend on e-business E-commerce is growing in effective and efficient manner for achievement of goals and objectives. The net worth of e-commerce was $1.9 trillion which was double than previous year. Many organisation are adopting e-commerce payment system for convenience of consumers and increase their sales, growth and sustainability. This emerging technology used by Amazon for their business has provide lots of benefits to organisation as well as consumers (Qin and et. al., 2013). Making online payment is very easy and simple for consumers as it helps in saving time. This has increase better consumer experience for online shopping and helps in creating loyalty towards organisation and use of method by it. d) Usage and application of emerging technology or trend on e-business with examples There are various usage and application of e-commerce payment system technology on Amazon which helps in increment of sales and profit in market. With the use and application of such technology, consumers expectations can be meet in effective and efficient manner (Pantano and Di Pietro, 2013). The payment can be done within a second with use of internet to any parts of world. The effort required for online is very less and make effective for consumers and organisation. This type of payment system can be used in various industry and field. As amazon is using for online shopping, similarly, banks can use for depositing of cash and money, education sector use for payment of fees of students. For example, Amazon has its own application for online shopping where consumer can place an order through multiple choice and select best mode of payment as per their convenience such as cash on delivery, debit card, credit card, and other.
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e) Potential business opportunities from technology or trend and discussing potential risks if any along with recommendations With help of e-commerce payment system used by Amazon provide various opportunities to survive in competitive market. This can provide opportunities in terms of growing maximum profits by providing online experience to consumers which leads to growth in market share. Apart from, profit, market share and growth, it leads in improvement in their system. There are different mode of e-payments such as as electronic cash, check share, smart card, internet cash and others for convenience of consumers (Lim and et. al., 2013). In today's era, people prefer online more which save their time as well as cost and provide multiple options to select best one. Though online mode is very easy but it carry risk such as financial, loss of data and information, failure of payment and others. There are recommendation given to Amazon to improve their payment mode technology so that data and information of consumers cannot be stole by any hacker. CONCLUSION From above report, it can be concluded that, e-business is the most easiest type of business performed by many organisation for increasing their sales and revenue in competitive market. In order to provide online shopping experience to consumers, proper technology should be used by business. This can leads in achievement of goal and objective of organisation in effective and efficient manner.
REFERENCES Books and Journals Laudon, K. C. and Traver, C. G., 2016.E-commerce: business, technology, society. Lee, I. ed., 2013.Trends in E-business, E-services, and E-commerce: Impact of technology on goods, services, and business transactions: Impact of technology on goods, services, and business transactions. IGI Global. Lim, C. P. and et. al., 2013. Bridging the gap: Technology trends and use of technology in schools.Journal of Educational Technology & Society. 16(2). pp.59-68. Pantano, E. and Di Pietro, L., 2013. From e-tourism to f-tourism: emerging issues from negative tourists' online reviews.Journal of Hospitality and Tourism Technology. 4(3). pp.211- 227. Qin, E. and et. al., 2013, July. Cloud computing and the internet of things: Technology innovation in automobile service. InInternational Conference on Human Interface and the Management of Information(pp. 173-180). Springer, Berlin, Heidelberg. Taneja,N.K.,2017.Drivingairlinebusinessstrategiesthroughemergingtechnology. Routledge. Online 5turningpointsinthehistoryofe-payments.2018.[Online].Availablethrough: <https://securionpay.com/blog/5-turning-points-history-e-payments/>. EvolutionofDigitalPaymentIndustry.2019.[Online].Availablethrough: <https://financebuddha.com/blog/evolution-digital-payment-industry/>.