Assignment Emotional Intelligence
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Added on 2020-04-29
Assignment Emotional Intelligence
Added on 2020-04-29
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Running head: EMOTIONAL INTELLIGENCEEmotional IntelligenceName of the studentName of the universityAuthor note
1EMOTIONAL INTELLIGENCETask 11.The online emotional intelligence test helped me identify my emotional quotient (EQ).From the test I have found out that I have to some extent above average EQ and there is alot of room to grow. I am very sensitive to the emotional climate of the people who arearound me, like my friends, peers, family and clients too, at the time of pressure. I amvery much aware of all the effect that my behavior and conduct has one other people.Even if I am adept at fine tuning into the needs of others, I have to always make sure toremember my own. I have to be always communicating honestly regarding my difficultneeds and emotions. This aspect is one of the most important in emotional intelligence -the ability of skillfully airing my grievances. In such situations what I need to considerare as follows:The situations that majority of the time create pressure and stress for meThe way I would be handling these situationsWhich of the negative thoughts go around and around in my mind regularly?Are these the real pictures of reality?At an emotionally triggered moment, which are some of the less effective defaultattitudes?I believe that if I can learn being more aware at the times when emotions drive behavior andat the same time stay calm in high pressure moments, I would be able to see a huge increase inmy emotional intelligence level, which would ultimately direct to an increased performance leveland more helpful relationships, both at work and at home.
2EMOTIONAL INTELLIGENCE2.The first instance where I felt an emotional stress was on one Friday evening. I waswrapping up my work at office before I was about to leave town for my friend’s wedding.I suddenly received an email from my boss regarding an assignment that was due onMonday morning. Naturally my first thought was why I was not given more time. Aftermy initial shock and anger, I tried composing myself and framed a request for a laterdeadline, setting my issues and what benefits it could most possibly have over theassignment. I was able to convince my boss and extended the deadline. In another instance, I was publicly berated by colleague in the hallway of my office forstealing his client. I was caught off guard, felt embarrassed and wanted to defend myself. Inmidst of the heated discussion I tried and paid attention to what he was saying and told him totake a break and then I temporarily moved away from the situation. I went back to my cubicleand decompressed. I tried relaxing, calming down and considering ways of re-approaching thesituation in an anger free manner. I later caught up with him and continued the discussion in amore civil manner. In the third instance, I was just chosen for running the company’s annual publicity event withdiva personalities and many moving parts, which are famous for causing onsite breakdownsamongst the organizers. I prepared for any likely situation in advance. I assessed why the eventpossibly is inclined toward causing people to break down, then took care of the aspects that I cancontrol and planning the way in which I would be coping with situation I cannot.3.One of my emotional trigger is when someone asks me to do something that I do notwant to do. I react angrily and even blame the situation for my reaction. Another of myemotional trigger is lacking the confidence or assertiveness that is required for saying“no”. I have understood that I need to deal with these emotional triggers in a different
3EMOTIONAL INTELLIGENCEapproach. I need to observe my feelings and emotions for finding the precise emotionaltriggers that are leading to such undesired attitude. It is important that I treat the causeinstead of the symptom. Identifying the actual trigger would save a lot of time and effortin the long term. Taking help from noting situations where I behave in an undesiredmanner could help me see a pattern, which would in turn help me recognize the rootcause of the issue. The most important thing is accepting that having emotional triggers iscommon for all. We are all humans and we are all fallible. I have decided on journalingto capture my stream of consciousness. I cannot give myself the excuse that it is difficultto change. Viewing my alternative strategies as a form of new adventure andremembering that whatever alternative behaviors I would be choosing would bebenefitting me in several areas of life. 4.Emotions are a part of everyday life of every individual existence, affecting the state-of-mind, health, performance and energy. There is felt a need of distinguishing betweenmoods and emotions. Emotions are actually a response to any specific events, however,moods are completely long term emotions that people face, like optimism, pessimism,resentment, melancholy and anxiety. With the acquiring of emotional management skillsand techniques I can more easily produce productive and positive results in all the aspectsof my life. In accordance with the latest research management and many employees wishnot want their co-workers to be expressing any form of strong emotion – positive ornegative. The only proper way of managing workplace emotions was for the employeesin hiding or masking their emotions. Positive emotions are required to be expressed, butin moderation, in accordance with the people surveyed. Emotion management at theworkplace is not something that is generally taught there only. Majority of the
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