Cultural Intelligence, Emotional Intelligence and Diversity at Westpac

Sociology

EMOTIONAL INTELLIGENCE
Emotional intelligence is the way which the
individuals or the employees can understand their
own feelings and emotions.
At the same time, they are also capable of
understanding and reacting to the emotions of
other working in the same workplace.
They also have kept provisions like wellness
centers for the on site employees.
In order to focus over diversity Westpac has
started their women empowerment policy. In the
year 2008, they were one of the leading Australian
big 4 banks to have a female CEO.

Importance of emotional intelligence
This is important in workplaces it helps the
employees to communicate with each other
properly. This will also help to empathize with
others and make sure that the work is being
carried on smoothly.

Contd.
Westpac makes sure that they are helping
their employees to move forward.
They have kept a flexible shift so that the
employees can enjoy their work properly.
Thus, the company makes sure that they are
being able to support their employees in all
the possible aspects.