BUS101 Business Communication: Emotional Intelligence Reflection

This essay provides a detailed reflection on emotional intelligence, exploring its definition, components, and relevance. It discusses the author's interest in the topic, highlighting its impact on individual performance, teamwork, and overall well-being. The essay further elaborates on how emotional intelligence can be applied in the author's future career, emphasizing its role in enhancing performance, improving relationships, and facilitating career progression. The author draws upon academic sources to support their arguments, underscoring the importance of emotional intelligence in both personal and professional contexts. The essay concludes by advocating for the development of emotional intelligence as a means to achieve long-term success and mental strength.

Running head: EMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE
Name of the Student
Name of the University
Author Note

1EMOTIONAL INTELLIGENCE
Table of Contents
The topic which was chosen-Emotional Intelligence......................................................................2
Reasons why the topic interests me.................................................................................................3
Ways in which emotional intelligence could be applied in my future career..................................4
References........................................................................................................................................6

2EMOTIONAL INTELLIGENCE
The topic which I chose for the assessment is Emotional Intelligence. I will be discussing
the reason behind choosing this topic after a brief overview of the topic. The last section of the
paper will be emphasizing on the impact emotional intelligence on my future and career
development.
The topic which was chosen-Emotional Intelligence
Emotional Intelligence can be described as a concept which will assist an individual in
understanding and assisting human communication (Naseem 2018). The term Emotional
Intelligence can be described as the capability of an individual which goes a long way in helping
the individual to recognize and use their individual emptions. It provides the individual an
opportunity to recognize one`s own feelings and even of other members who are present in the
environment. The emotional intelligence will be used to motivate one self and even to manage
the emotions which tend to lead to bad image of an individual and the other members present in
the workplace or the society.
Emotional intelligence is often referred as a risk which may be social or personal in order
to ensure that there exists superior performance in the workplace. Emotion competency is a fairly
new concept which helps in superior performance through components like personal competence
and social competence. The different emotional intelligence competencies which may be useful
and form an eminent part of the requirements which an individual is required to possess for the
long term welfare of the business excellence. Such qualities are qualities like the follows:
 Self-control- which means that disruptive emotions are kept in check due to this
competency (Cabello et al. 2016).
 Achievement drive- striving to meet a particular set of standard in the long run.

3EMOTIONAL INTELLIGENCE
 Emotional awareness- having acute awareness and recognition of ones emotions and
feelings
 Understanding of others – sensing of other`s feelings and emotions.
However, in the given concept, all aspects are not clear and some of the concepts are
ambiguous. Further research is therefore required in the given domain in order to understand the
different concepts related to emotional intelligence. Moreover, the given concept of emotional
intelligence is often used to have components of various dimensions like soft skills, interpersonal
skills, transferable skills and communication skills (Murphy 2014). These tend to increase the
career development aspects of the individual.
Reasons why the topic interests me
The reason why I chose the topic related to emotional intelligence is because it interested
me in certain dynamics. According to me, emotional intelligence is a characteristics which tends
to distinguish successful people from those who are unable to find success because they are
unable to control their emptions. I believe that emotional intelligence has a great role to play in
in the performance of an employee in the domain of business. The most interesting aspect of the
topic emotional intelligence is the way it impacts the growth of an individual in the long run of
the organization.
The emotional intelligence aspect of an individual tends to have the impact on the
individual performance when they tend to work in a group. I have worked in various groups and
teams for my college projects and have thus realized the relevance of the emotional intelligence
aspect of an individual (Druskat et al. 2017). The intelligence tends to leave the individual stable
in terms of decision making and this helps them in succeeding in their tasks.

4EMOTIONAL INTELLIGENCE
As a majority of work in the corporate world is done in teams, an emotionally intelligent
individual would benefit well in a team. The behavior of one individual tends to help him with
his relationships with other individuals and also tends to have an impact on the team dynamics. I
believe that Relationships in a team are fairly important and thus, the emotional intelligence of a
person tends to guide him through his path towards success (Goleman, Boyatzis and McKee
2013). If an individual is not stable enough and lacks adequate emotional intelligence then he or
she will not be able to form and maintain relevant relationships within a team and the whole
dynamic changes.
The emotional intelligence of a group comes through small acts which make a big
difference. It is all about treating the members in a group with respect. Furthermore, the
emotional intelligence also tends to improve the productivity of an individual as he is able to
remain stable throughout his work environment and perform well.
Lastly, I also choose the given topic as it contributes to the overall emotional wellbeing
and mental strength of the individual. A person who has the capability to remain stable is able to
maintain a good life and prosper in his career.
Ways in which emotional intelligence could be applied in my future career
According to me, emotional intelligence goes a long way in determining success for an
individual in the long run of the organization (Killgore et al. 2015). The different ways in which
I can apply the concept of emotional intelligence in my future professional life is as follows:
1. It will have an impact on my performance
There exists a high correlation between the emotional intelligence which is present in an
individual and the business outcomes. This is because emotional intelligence tends to have an

5EMOTIONAL INTELLIGENCE
impact on the leadership and management ability of an individual. It also impacts the
relationship with others. Thus, if I am self-aware, stable and strong mentally I will be able to
portray a better performance in the organization. I will also be able to act in accord with the
expectations out of me without being affected by externalities. Hence, if I take up an emotional
intelligence program I will be able to do well in the productivity and performance aspect.
2. My relationships with other people
Emotional intelligence refers to the understanding of the emotions of others in a work
place environment. If as a person I am able to understand the emotional state and feelings of an
individual then I will be able to communicate with them effectively and thus, my relationship
status with them will improve greatly (YouTube. 2018). Hence I must ensure that my emotional
intelligence status is at a good point to be able to work in harmony in the organization.
3. My career progression
According to Gilbert et al. (2017), the IQ of an individual cannot be build but the
emotional intelligence of a person can be easily developed. The high emotional intelligence of an
individual will help me in the career development both inside and outside of the organization.
Therefore it is important for me to understand the concept of emotional intelligence in order to
be successful in my life.

6EMOTIONAL INTELLIGENCE
References
Cabello, R., Sorrel, M.A., Fernández-Pinto, I., Extremera, N. and Fernández-Berrocal, P., 2016.
Age and gender differences in ability emotional intelligence in adults: A cross-sectional
study. Developmental psychology, 52(9), p.1486.
Gilbert, D., McKee, A., Spreitzer, G. and Amabile, T., 2017. Happiness (HBR Emotional
Intelligence Series). Harvard Business Press.
Goleman, D., Boyatzis, R.E. and McKee, A., 2013. Primal leadership: Unleashing the power of
emotional intelligence. Harvard Business Press.
Killgore, W.D., Rosso, I.M., Rauch, S.L. and Nickerson, L.D., 2015, May. Emotional
Intelligence Correlates with Coordinated Resting State Activity Between Brain Networks
involved in Emotion Regulation and Interoceptive Experience. In BIOLOGICAL
PSYCHIATRY (Vol. 77, No. 9). 360 PARK AVE SOUTH, NEW YORK, NY 10010-1710 USA:
ELSEVIER SCIENCE INC.
Murphy, K.R., 2014. A critique of emotional intelligence: what are the problems and how can
they be fixed?. Psychology Press.
Naseem, K., 2018. Job Stress, Happiness and Life Satisfaction: The Moderating Role of
Emotional Intelligence Empirical Study in Telecommunication Sector Pakistan. Journal of
Social Sciences, 4(1), pp.7-14.
Urch Druskat, V., Wolff, S.B., Messer, T.E., Stubbs Koman, E. and Batista-Foguet, J.M., 2017,
October. TEAM EMOTIONAL INTELLIGENCE: LINKING TEAM SOCIAL AND

7EMOTIONAL INTELLIGENCE
EMOTIONAL ENVIRONMENT TO TEAM EFFECTIVENESS. In DIEM: Dubrovnik
International Economic Meeting (Vol. 3, No. 1, pp. 433-454). Sveučilište u Dubrovniku.
YouTube. ,2018. Emotional Intelligence. [online] Available at: https://www.youtube.com/watch?
v=MepJp7KpaH4 [Accessed 11 Jun. 2018].