Emotional Intelligence, Cultural Intelligence, Diversity

This essay assesses the levels of emotional intelligence, cultural intelligence, and diversity through tests and analysis. It also discusses the importance of self-awareness and its role in global citizenship.

Running head: EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE, DIVERSITY
EMOTIONAL INTELLIGENCE, CULTURAL INTELLIGENCE, DIVERSITY
Name of the Student:
Name of the University:
Author note:

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Howard Garner’s theory related to multiple intelligences provides us with productive
insights that emphasizes on the extremely individualized method in which we, individuals learn
and identifies that each of the individuals possess unique intellectual capabilities (Strauss 2013).
The essay will focus on the assessments on Howard Gardner’s Basic Multiple Intelligences
Test and Daniel Goleman’s EQ test that has been conducted by two of my close friends and me
in order to evaluate my level of multiple intelligence and emotional intelligence. In addition to
this, it will use four quadrants of Johari Window compare the results of our tests and further
analyse the strengths and limitations and discuss possible developments.
Multiple Intelligence theory of Howard has provided me with certain insights of my own
level of intelligence along with gaining knowledge about the assessments that my close friends’
got and further comprehends the disparities of the assessment results. According to the MI test
that has been conducted by me, it can be evaluated that some of intelligence skills such as
linguistic ability, logical mathematics, bodily-kinaesthetic is relatively higher. The assessment
results of the other two tests have produced a score varying from 26- 31 in comparison to the
second friend of mine who scores were ranging from above average to high. This MI test has
further assessed that my linguistic and logical mathematical level of intelligence can be enhanced
by engaging myself into more reading and improves analytical and reasoning skills. An
improved analytical knowledge would not only facilitate me in conceptualizing and exploring
relations but would further provide me with a better understanding of my daily actions.
Furthermore, it can be evaluated that my interpersonal level of intelligence must also be worked
on in comparison to my other two associates. Being low in intrapersonal intelligence and high in
interpersonal intelligence, I feel I tend to remain calm in public and face immense
communication instability comparable to my associates who had some other perceptions of me

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being extrovert. Although my associates have developed some other perceptions in relation to the
interaction I have with them. However, I feel that I would need to improve my listening skills,
restrict in reflecting empathy during any interaction, and further develop my level of self-
confidence.
Based on the study and findings of Daniel Goleman test that has been conducted by me
and my two close associates, the Johari Window can be applied on my personal level of
emotional intelligence. Although the evaluation of my emotional level of intelligence revealed
my quality of maintaining good rapport with my colleagues, but it has further shed light on the
varied situations of complexities others face while working with me ( Eysenck 2018). Goleman’s
test can effectively be related to the Johari window tool in order to assess our personal as well as
professional growth (Goleman 2017). Through the intentional improvement of room or
opportunity that is further known as the open area has assisted me to learn through self-
disclosure, appealing and willing to receive reviews and feedbacks from others (Shooshtarian,
Ameli and Aminilari 2013). As the open area is regarded as the part of our self-awareness, the
quadrant therefore signifies my qualities open to me and to my peers. In comparison to the test
conducted by one of my close associates who had a greater score EI assessment for me , have
evaluated that they perceive I possess greater mental stability, a commendable performance at
work and better leadership skills. However, I feel that in order to improve my qualities in these
areas, an increased level of self-awareness and the zeal to bring alterations in my personal life.
Self-awareness also known as self-insight is regarded as a significant factor of any
connotation of emotional intelligence (Goleman, Boyatzis and McKee 2013). It further portrays a
form of intrapersonal intelligence that has often been explained as the capability to comprehend
oneself and further utilize the information in order to control the actions of one’s own life. Being

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at the moderate level of emotional intelligence test, one should be engaged in learning about
oneself completely (Nilson 2013). However, it must be noted that, intending to learn about
oneself completely could not be carried out effectively. Thus, the feedback and suggestions of
benefactors play a significant role in improving one’s level of self-awareness (Showry and
Manasa 2014). Another significant area of development that needs to be focused on is to
understand an individual’s motivational factors (Algiraigri 2014). It must be taken into
consideration that every individual has a fundamental motivational area, which drives him or her
towards achieving success. However, complexities develop while maintaining this motivational
force in action during times of hardships (Nilson 2013). Values, principles, morals and aspects of
ideologies assist us in guiding an individual’s life. Having knowledge of one’s own principles
and values comprises a vital part of establishing the awareness level of an individual (Tandon
2013). Furthermore, increasing consciousness of the assumptions that people hold about others is
a significant characteristic of emotional intelligence. In order to enhance self-awareness,
individuals must give utmost concentration on the preconceived notions that they develop
towards others (Lee 2013). An improved self-awareness is considered as an essential
characteristic for emotional intelligence. However, being self aware or self-cognizant is an
enduring process and one might probably spend an entire lifetime in the process of developing
knowledge about oneself. It must be noted that an improved self-cognizance facilitates in
improving the life experiences and knowledge and further create prospects and opportunities to
improve one’s competency to act in response to changes.
Living collectively in multicultural societies can be posed as a challenge at the heart of
contemporary societies. There lies an evidence of several essential ways whereby, education
contributes towards global citizenship expertise and knowledge (Osland and Bird 2013).

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However, focusing on the international, unified disputes of sustainable growth, diplomatic and
inclusive society establishment along with climate change alleviation, the importance to
prioritize awareness and knowledge are associated with conflict resolution and sustainable
advancement (Edwards and Gaventa 2014). However, such competence involve critical analysis,
problem solving abilities along with pertinent knowledge such as environmental and climate
change learning, diminution of disaster risks and awareness and lastly, technical as well as
vocational training (Eysenck 2018). Raising acknowledgements of knowledge gainers to add to
the sustainable progress facilitates to make education process more appropriate and responsive
towards existing and emerging risks and challenges. A green economy that aims at reducing
environmental risks and hazards demands for seizing potentialities and opportunities to improve
economic as well as ecological aims at the same time (Strauss 2013). It must be noted that
reorganization of activities towards encouraging green economy would necessitate transferable
knowledge, which are not necessarily associated to specific occupational category. A practical
example of culturally diversified workplace can be related to the factors of racial diversity that is
persistent in US business that pose a challenging record of segregation in the nation. Another
contemporary evidence of cultural divergence in business is related to the business processes of
Coca-Cola (Osland and Bird 2013). Diversity is viewed as something greater than mere terms
and policies of the company. It plays an integral part of recognizing the organization and its
operations to view its future prospects. The Diversity education policy involves Diversity and
multiplicity induction along with a library that promotes multiplicity and subjects related to
cultural diversity. Furthermore, last year Coca-Cola has introduced a new parental benefit policy
that offered 6 weeks of paid leave to the new mothers and fathers engaged with their
organization (Nilson 2013).

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Therefore, it can be seen from the above discussion that self-awareness is an essential
tool for knowing oneself and further re-establish within the society. Improved level of self-
awareness not only enhances one’s competency but also further facilitates in improving
knowledge and life experiences. The essay effectively reflected the assessment results of my
skills and level of mental intelligence as well as other forms of intelligence by drawing
comparisons to the assessment results my two close associates who conducted the test on their
perceptions associated to me. It further focused on the areas of betterment related to self-
awareness of an individual. Lastly, it analysed the way certain competencies help in earning
global citizenship with the help of few examples.

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References
Algiraigri, A.H., 2014. Ten tips for receiving feedback effectively in clinical practice. Medical
education online, 19(1), p.25141.
Edwards, M. and Gaventa, J. eds., 2014. Global citizen action. Routledge.
Eysenck, H., 2018. Intelligence: A new look. Routledge.
Goleman, D., 2017. Leadership That Gets Results (Harvard Business Review Classics). Harvard
Business Press.
Goleman, D., Boyatzis, R.E. and McKee, A., 2013. Primal leadership: Unleashing the power of
emotional intelligence. Harvard Business Press.
Lee, A.Y., 2013. Literacy and competencies required to participate in knowledge
societies. Conceptual relationship of information literacy and media literacy in knowledge
societies, 3.
Nilson, L., 2013. Creating self-regulated learners: Strategies to strengthen students? self-
awareness and learning skills. Stylus Publishing, LLC..
Osland, J.S. and Bird, A., 2013. Process models of global leadership development. Global
leadership: Research, practice and development, pp.97-112.
Shooshtarian, Z., Ameli, F. and Aminilari, M., 2013. The effect of labor's emotional intelligence
on their job satisfaction, job performance and commitment. Iranian Journal of Management
Studies, 6(1), p.29.

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Showry, M. and Manasa, K.V.L., 2014. Self-awareness-key to effective leadership. IUP Journal
of Soft Skills, 8(1), p.15.
Strauss, V., 2013. Howard Gardner:‘Multiple intelligences’ are not ‘learning styles’. The
Washington Post, 16.
Tandon, R., 2013. New area in Johari Window. thinking, 3(2).

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