Emotional Intelligence: Factors, Impacts, and Improvement

Running Head: EMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE
Name of the Student
Nam e of the University
Author Note

1EMOTIONAL INTELLIGENCE
The purpose of this study is to conduct a thorough discussion on Emotional Intelligence.
In this context, this study attempts to look at the factors that distinguish EQ from IQ (Intellectual
Intelligent). This essay also throws lights on the factors that influence as well as impede
emotional intelligence in human beings. The next section of this essay, focuses on the EQ
capacity of a person and the impact it casts upon the family, interpersonal relationships, school,
college or office environment. The final section of this essay, recommends some effective tools
to improve emotional intelligence.
Emotional Intelligence (EQ)
EQ is considered to be emotional intelligence. The term emotional intelligence refers to
the power of humans to recognize the different kinds of emotions in regular life. According to
some experts emotional intelligent indicates to the ability of a person to observe their own
emotions, as well as emotions of the people around him or her. According to some psychologists,
‘emotional intelligence’ refers to that intangible quality that exists within every person. And
helps each of us to comprehend different shades of emotion, either with a family or school or
within a workplace. Depending on the understanding of the emotional complexities determined
using emotional intelligence, a person manages as well as controls his or her behaviour and also
able to navigate through complexities of the society (Goleman, 2018). Some expert considers
that, emotional intelligence is essential to combat emotional conflicts that may arise in the minds
of a person. In other words, emotional intelligence assists a person in decision making (Collins&
Cooper, 2014).

2EMOTIONAL INTELLIGENCE
Difference between EQ and IQ?
Emotional intelligence differs substantially from Intellectual Intelligence (IQ). According
to the definition provided by several psychologists, emotional intelligence can be considered
power of a person to recognize his or her own emotion along with the emotion of others who
may be known or unknown to the person in concern (Goleman, 2018). On the other hand,
psychologists consider Intellectual Intelligence or IQ to be a cognitive intelligence. It is the
capability to understand, comprehend as well as learn non-academic as well as academic
activities. Intellectual intelligence is very common among people. Intellectual intelligence is
measurable in terms of grades or points. According to several psychologists, a person may have
high levels of IQ or intellectual intelligence, but he or she may lack emotional intelligence
(Mayer, Caruso& Salovey, 2016).
Factors influencing & restricting the growth of EQ:
Emotional intelligence consists of two primary competencies that can cast upon a deep
impact on the emotional intelligence as well as understanding of a person about the various
colour of emotions, emotional complexities. These competencies comprise of the influential
factors that can either influence or restrict emotional intelligence of a person (Goleman, 2018). In
other words, these influence g factors which are can be categorized under two different
competencies, enable a person to navigate through the social complexities, management of
behaviour. Again, these factors also assist a person in combating emotional conflicts and
decision making (Schneider, Lyons& Khazon, 2013).These two different competencies along
with their core components are enlisted below: