Why Emotional Intelligence Matters for Managers in Today's Business

This presentation emphasizes the crucial role of emotional intelligence for managers in today's dynamic business environment. It highlights the increasing importance of emotional intelligence due to globalization and the resulting diversity in the workforce. Emotional intelligence enables managers to effectively navigate turbulent environments, understand employee pain points, and foster self-awareness for continuous improvement. The presentation concludes that emotional intelligence is indispensable for modern business operations and management, particularly for managers dealing with diverse teams and remote work challenges. Desklib offers a platform for students to access similar solved assignments and past papers for further study.

Why managers need emotional intelligence
INTRODUCTION
In order to succeed in the modern business environment, there is a major need
for emotional intelligence especially for managers as they deal with the
workforce in a diverse manner in all operational aspects of the business. This
poster presentation will highlight the need for managers to practice emotional
intelligence.
IMPORTANCE OF EMOTIONAL INTELLIGENCE
The modern business environment has been helped tremendously by
phenomenon such as global diversity triggered by the help of globalization. It
has become very easy to conduct business operations both domestically and
internationally but this has also made the management of employees and the
workforce much more complex for managers. The concept of emotional
intelligence refers to the person's ability to control their own emotions and
freely understand and empathize the feelings of other people.
Need of emotional intelligence for managers
There is a major need for emotional intelligence for any managers
working for a business concern and some of them are highlighted
below.
Generating self awareness - With the help of emotional
intelligence, it is very helpful for managers to gain the ability of
self reflecting on their daily deeds and major operations. This
helps managers to improve their knowledge and effectiveness of
managing people over the course of time and helps conduct self
self-improvement practices.
Navigating through turbulent environment – It is also very
important for managers for practicing emotional intelligence to
help guide the workforce of the business through tough times and
the major changes which occur in the workforce. Understanding
the pain points of others helps solve problems in a much easier
manner.
REFERENCES
Aqqad, N., and et.al., 2019. The relationship among emotional intelligence, conflict management styles, and job performance in
Jordanian banks. International Journal of Human Resources Development and Management, 19(3), pp.225-265.
Mysirlaki, S. and Paraskeva, F., 2020. Emotional intelligence and transformational leadership in virtual teams: Lessons from MMOGs.
Leadership & Organization Development Journal.
CONCLUSION
The above presentation went into detail regarding
the concept of emotional intelligence and its
importance in modern business operations and
management, especially by the managers working
for various business firms.
Tips for managing different types of employees
The workforce of modern businesses have become quite diverse
over time and due to workplace change which have happened due
to the COVID-19 pandemic, managing different types of
employees working remotely has become quite tough.