Importance of Emotional Intelligence in Dealing with Pressure Situations

This study discusses the importance of emotional intelligence in dealing with pressure situations. It includes a self-assessment, theoretical concepts of emotional intelligence, and insights to improve professional practice.

Running head: PEOPLE AND ORGANIZATIONS
People and Organizations
Name of the student
Name of the university
Author’s note

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PEOPLE AND ORGANIZATIONS
Background
The current study focuses upon the aspect of emotional intelligence and its
importance in dealing with pressure situations and circumstances. The emotional intelligence
combines both intelligence quotient and professional skills. In many situations it is the
emotional intelligence which helps an individual response to a highly demanding situation. In
many cases, it is the instantaneous response of an individual to his surroundings (Cabello et
al., 2016). The impulses are guided much by evolutionary patterns and trends of brain
development rather than social conditioning which play a minor role over here. Therefore,
based upon the emotional intelligence quotient the responses triggered in each and every
individual are different.
Discussion of the results of the self assessment
I have received high score for the emotional intelligence test undertaken by me. It left
an overall nice impression upon me as the emotional intelligence is twice as important as the
IQ and the professional skills combined. It is the potential possessed by individuals to
manage their emotions and relationships. The EQ score can range from 90-100; where a
perfect score measures 160. Since I have scored a high emotional intelligence, I can handle
the stress and the pressure situations at work better. I believe it has helped me in
understanding the traits and potentials possessed by others at my workplace.
Self discovery from self assessment
The scores from the self assessment helped me in understanding the gaps and the
loopholes in my emotional intelligence quotient. Since, I received a mediocre score between
90-160 and not exactly 160, there is scope for improvement. Therefore, I need to focus more
upon increasing my emotional intelligence score. This is increasing my emotional

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PEOPLE AND ORGANIZATIONS
intelligence score would help me in reducing my negative emotions, stay cool and manage
stress, be assertive an express difficult emotions when necessary, express intimate emotions
well. However, for doing so I think I will need to focus upon my personal space more
where I could take some time off the worldly pursuits and focus upon things and activities
which could make me happy. For example , taking a break from work and focussing upon
the trivial things of life can help me in detangling the pressure zones of mind and connect
with the reality well.
Theoretical concepts of emotional intelligence
The emotional intelligence theory was proposed by Daniel Goleman and could be
further divided into a number of sub theories such as –self awareness, self regulation, social
skill, empathy and motivation. The emotional intelligence covers all of these concepts in a
nutshell. For example the self awareness parameter refers to be accepting of the potentials
as well as the weaknesses possessed by an individual which can impact the overall
behaviour or actions of an individual . The self regulations on the other hand refer to the
restraint practised by an individual within a measured and limited environment. the social
skill on the other hand refers to the interpersonal skills which could help me in
communicating with the society better. Therefore, a high emotional intelligence would help
me in interacting with individuals a t my workplace which is particularly important in gaining
knowledge. An empathetic attitude would d help me in better understanding the mental
dilemmas of others in my place of work. Therefore, possessing a high emotional intelligence
would help me in removing the negative thoughts from the mind at a demanding and
pressurizing moment, which could further help me in being self motivated.

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PEOPLE AND ORGANIZATIONS
Insight from self assessment to improve professional practice
Therefore, from the self assessment I have realized that I need to understand
develop some of my interpersonal skills such as developing an empathetic attitude towards
an individual, which will help me in communicating with each and everyone at my place of
work. Additionally, adopting the self awareness skills better can also help in keeping oneself
self motivated (Carson, Carson & Birkenmeier, 2016).

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PEOPLE AND ORGANIZATIONS
References
Cabello, R., Sorrel, M. A., Fernández-Pinto, I., Extremera, N., & Fernández-Berrocal, P.
(2016). Age and gender differences in ability emotional intelligence in adults: A
cross-sectional study. Developmental psychology, 52(9), 1486.
Carson, K. D., Carson, P. P., & Birkenmeier, B. J. (2016). Measuring emotional intelligence:
Development and validation of an instrument. Journal of Behavioral and applied
Management, 2(1).
Murphy, K. R. (2014). A critique of emotional intelligence: what are the problems and how
can they be fixed?. London: Psychology Press, 55-65.