Emotional Intelligence

Running head: EMOTIONAL INTELLIGENCE
Emotional Intelligence
Name of the Student
Name of the University
Author Note

EMOTIONAL INTELLIGENCE1
Table of Contents
1. List 2 key features of emotional intelligence principles and strategies...........................2
2. Describe the relationship between emotionally effective leaders and their ability to
inspire workers to attain business objectives. Provide at least three reasons....................3
3. Explain how to communicate with a diverse workforce which has varying cultural
expressions by taking into account display rules..................................................................3
4. Explain the use of emotional intelligence in the context of building workplace
relationships by managing stress/conflict..............................................................................4
5. List at least 3 examples of emotional strengths and weaknesses.....................................4
6. Make a list of at least 5 questions you could ask colleagues to gain feedback about
your EI skills.............................................................................................................................4
7. Make a list of at least three of your emotional triggers....................................................4
8. Why is it important for managers and leaders to keep control of their emotions in the
workplace?................................................................................................................................5
9. List any 2 strategies you will use to promote the development of emotional
intelligence in others................................................................................................................5