Emotional Intelligence in the Workplace: Strengths, Weaknesses, and Stressors

Running head: EMOTIONAL INTELLIGENCE 1
Emotional Intelligence
Name:
Institution:

EMOTIONAL INTELLIGENCE 2
Task 1
The 360 review is an opportunity in which an employee is provided with a professional
feedback on his or her performance. The main objective of this feedback is to give an
opportunity to the employee to be able to understand how the organization views their work.
Through this review, I was able to know some of my emotional strengths and flaws at my
workplace. One of my strengths is the passion that I have towards my job which boosts my job
performance. Another one is optimism, as most of the time am very hopeful and confident about
the future, in my job or in my social life. Enthusiasm is another one of my strengths as I have
great eagerness to be involved in particular activities in my job as I consider most of those
activities very helpful and important.
Despite my strengths, I also have some weaknesses. One is, disappointment which
occurs when one of my expectations or hopes has not been fulfilled. I also tend to have some
doubts especially if am uncertain of what the outcome will be, making me to sometimes hesitate
when making some decisions. Also I might fear the outcome of certain actions that I do when
working. My biggest fear is being fired from my job if I make mistakes.
The following were instances that really stressed me while working:
Lack of control
According to Sunila (2012), lack of control is a common reason that cause stress in the
workplace. This happened when I felt like I didn’t have control over a certain situation or like I
was being prevented from applying the solution I had to the problem at hand at that time (Farah,
2013). But I overcame it when I got the opportunity to apply the solution I had which made the
situation better which relieved me of my stress.

EMOTIONAL INTELLIGENCE 3
Lack of knowledge
People tend to get stressed when they don’t have the expertise required to deal with a
certain situation (Farah, 2013). There was a task I attempted to do on my own and as my
colleagues told me it was easy, I was completely stressed by it. But I overcame it when I decided
to delegate the task to an expert and my stress disappeared completely.
Perceived lack of time
When I was given a specific amount of time to complete a certain project, I felt like that
project won’t be complete by the time the period given lapses. This really stressed me out until I
learnt that making realistic deadlines would really help me overcome my stress.
There are some causes that affect personal emotions while at work. One of them is for
example when you make a costly mistake at work. This can be very stressful if he or she is
blamed by the managers. But remind the worker that mistakes do happen and try to help them
focus on solving the problem. Another one is when a worker is having a hard time learning the
task when he or she is new to the job. To show concern on worker’s progress but focusing on
asking him or her what can be done for him to succeed will be the best way to deal with the
problem without triggering fear and also boosting performance from the worker.
One instance of modeling behaviors in the workplace demonstrating emotion
management is through emotional intelligence. It is the ability of an employee to monitor his or
her emotions and the emotions of the colleagues in a work environment, so as to discriminate