Employability Skills Assignment(ES)

Added on - 06 Jun 2020

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EMPLOYABILITY SKILLS
CONTENTSINTRODUCTION.......................................................................................................................................1TASK – 1....................................................................................................................................................11.1Developing set of responsibilities and performance objectives....................................................11.2Evaluating own effectiveness against the objectives....................................................................21.3Making recommendations for improvement................................................................................31.4Motivational techniques for improving the performance.............................................................4TASK – 2....................................................................................................................................................42.1Developing solution to work based problem................................................................................42.2Style of communication appropriate at various levels..................................................................52.3Effective time management strategies..........................................................................................5TASK – 3....................................................................................................................................................73.1Explaining the roles people play in team and personal contribution when working with others inhealth and social care...............................................................................................................................73.2Analyzing the team dynamics......................................................................................................83.3Suggesting alternative ways to complete the tasks.......................................................................9CONCLUSION...........................................................................................................................................9REFERENCES..........................................................................................................................................10
INTRODUCTIONDue to the increase in the developmental processes, the competitions within thecompanies are also increasing at the rapid pace. Nowadays, Employers are not only focusedtowards hiring individuals having degree of reputed institutes; rather they pay attention towardshiring individuals on the basis of their employability skills (Trought, 2012). Because of the fiercecompetition in the market, employers want their employees to have range of skills so as to wintheir competitors in the market. In addition to this, they want such graduates that can fulfill theirobjectives, goals, needs of different roles and responsibilities. The present research also pertainsto the similar topic. The current case study is about ‘Lumut Care Home’. It is a residential caresetting for adults, which regularly demands different health care needs such as dementia,learning disabilities as well as mental health requirements.As a senior health care support worker in the company, I will determine and evaluatevarious problems related with the business. The line manager of ‘Lumut Care Home’ isconsidering me for a position of “Team leader” and asked to construct number of trainingmaterials and employment packages for new employees and providing support to the existingworkers. Furthermore, the research study will also focus on self-management, as this could bethe greatest power related with people in order to supply the most feasible results for their ownwork.TASK – 11.1Developing set of responsibilities and performance objectivesAs a team leader of ‘Lumut Care Home’, the key responsibilities and performance objectives areas follows:Time management– As a team leader, it is quite significant that all office work andgeneral tasks are completed on time so that sufficient time is left for handling the clientsand their requirements (Yorke, 2006).Directing the staff-members– It is the duty of the team leader to provide direction to theirworkers so as to foster better work performance. Furthermore, it is required on the part of1
team leader to give directive effectively in such a way that it is easily communicated andunderstood by the subordinates. It is the team leader who handles rescue and get the workdone by others.Supporting the management– A team leader is considered as link amid the managementand the employees and hence, it is important on his pert to offer cushion and support themanagement by tracing out the activities being undertaken within the firm and the waysthrough which the firm is responding towards the change (Walker, 2011).Brief knowledge and information towards data handling– Since Lumut care home isengaged in offering health care services to adults, it is vital for the leader to haveknowledge about the work happenings in the organization. He is also required to maintainmedical records of the adults being prepared by the ground staff. It is crucial to haverecord and eye on every activity because if the things are understood effectively, solutioncan be determined easily by the team leaders.Seeking harmony in the office– Team leader is the vital link and therefore, it is hisresponsibility to gaze at every issue arising amid the employer and the employees oramong the staff members. Further, he is required to seek harmony by identifying possiblesolutions to the identified issues (Adair, 2010).Performance objectivesImprovement in the indulgence of the employees towards the workReview meetings for improving efficiencyReducing the clients service time and working on the complaints and issues of theemployeesCarrying out SWOT analysis1.2Evaluating own effectiveness against the objectivesIt is important to evaluate own effectiveness after working as a team leader in LumutCare Home for one year. Through this, it becomes easy to identify that whether objectives areachieved or not and what measures need to be taken to achieve the desired objectives (Rano andSelnow, 1987). For making the employees indulge towards the work, I have arranged tenmeetings every week in order to ensure each and every employee meets and work together2
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